First time staying at Royal Bay, the lobby smells clean, the receptionist is friendly, got a room as requested non-smoking. Entering the room automatically smells good but sorry to say a few moments later it was really uncomfortable to enter the toilet. There was a damp smell, the shower room when you turn on the water smells first, the faucet and shower are rusty, the bathroom walls have stains, the bedsheets have stains, the towels are no longer suitable for use. I had to check out early. Sorry, for the future my suggestion is that the room needs maintenance. Thanks Royal Bay

Not bad, the food is also quite good, according to the price.

Affordable prices and child-friendly because there is a playground in the dining room.

Staying at this hotel was very satisfying.

I was very happy because the hotel was clean. The service was also very good.

The staff was also friendly [Engaging opening line] [Describe your stay experience] Atmosphere/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, for example, strategic location close to...]

Comfortable, clean, good service, recommended for a staycation.

Hope to be able to stay here again.

At check-in time, the room we were given had not been cleaned, so it took time to find a new clean room.

Good, check-in is allowed at 1 pm.

In short, this is the most recommended hotel, the best in terms of service and cleanliness.

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Good, clean, comfortable, but the toilet is a bit dirty, a little yellow and can be replaced.

The food is delicious, the staff is friendly, but the rooms could be renovated a bit, yeah, the ones that are damaged so they can be even better.

The room I got smelled quite nice, but the amenities were a bit limited, and there were no tissues, especially in the toilet. If you want an iron, there's a charge for the charger. I recommend changing the bedsheets, as they're yellowing.

If possible, put a cover on the bolster in the room to make it look cleaner.

The cheapest hotel, fragrant, clean, good service.

A comfortable staycation spot for kids

The staff are friendly, but unfortunately the corridor area of the room is not very clean and the sheets should be changed because they are starting to turn yellow 🙏

If possible, the key deposit should only be identification, no need to use cash, the swimming pool is nice, please pay more attention to the cleanliness of the water.