Overall Ratings & Reviews Souma Hotel, Vignette Collection by IHG

Hospitality, rooms and location were all fantastic.

The rooftop bar and pool were lovely. Rooms were beautiful and everything was very clean. Walking distance to area with many restaurants.

Expected more from this stay.

Fabulous hotel. Might say the best I have stayed at. Beds are unbelievably comfortable. Only problem was getting streaming to work with their proprietary hotel system. Loved our stay.

The location of the hotel is nice. The two restaurants are really the highlight of this property. The internet is absolute sh** and I couldn't attend a few work meetings because of poor internet. I also felt that the staff needs better training on how to handle issues at this hotel and how to ensure the guests needs are met.

Nice clean, safe place. Rooftop views from the bar and pool were a great addition.

Great concierge services. Bar in by 18th floor was freezing. Not enjoyable. Room ok but nothing to write home about

Great

My partner and I had an incredible time at Souma, it is the perfect location to explore Miraflores! The staff was incredibly friendly and hospitable and the food was delicious. We ate at the hotel and indulged in room service (which is 24/7) multiple times.

front desk was super helpful and successful to book a Nazca lines tour last minute when Nazcalines.com failed us last minute.

Everything was okay, except for the lady sitting behind the desk near the gym door. When I asked her a question, she responded in a disrespectful way—almost like she hates her job and was answering me with forced attitude. Imagine if someone wants to spend thousands for a week-long stay here and gets treated like that! On the other hand, the guys at reception were great—cool and respectful. When we arrived, they welcomed us, helped with our luggage, and offered us drinks with a smile. I came to your hotel to do a complimentary videography project for Expedia with my cost. I’m making a video of your hotel for free, which helps people around the world see what your hotel really looks like—not just photos on the Expedia website.

Ok hotel

The beds were great. Quality sheets and clean rooms. I liked their filtered water system because then you could get as much as you wanted. The coffee machine in the room was good too. The restaurant on the roof had great food and view. Perfect. The breakfast was also very good and I would recommend. I have traveled a lot and I would highly recommend this hotel.

Property is quiet and has good amenities. Rooms are clean and bed is comfortable. I went to the bar to try to use my coupon for a free drink, but the bar was completely full and very loud.

New hotel under renovation. We love the roof top bar. Great sunset. The pool is tiny and not really for swimming if you have kids and hope to play around the pool. It’s right next to the pool bar counter top. Room is clean. Bathroom is spacious. We didn’t get the room with the view of the ocean. 3 restaurants on site. Not close to larcorma shopping mall like the Pullman or JW. One thing would be nice to have to having another extra glass jar to refill water at the station. Love that they try to eliminate use of plastic bottles. The jar provided is too small. We had to take many trips to the refill station on the floor! Check in was fast. The doormen/concierge staff were EXTREMELY nice and friendly. Eager to help and recommend restaurants. Will stay there again- hope the lobby will be done w construction soon.

Nice roof pool and bar

Great stay, rooftop super fun, but rooms were quiet

Modern, chic and convenient yet compact

We love this hotel, close and walkable to major commercial center, a very nice roof top, cleanliness, service excellent. I really recommend it

Great location