9.0
Exceptional
From 410 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Casa Malca

Number of reviews per page
20
40
Top reviews
shahbaz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
lisandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Aira Mae
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
JORGE HUMBERTO
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Awesome service
Yan
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great staff
Ivan
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

One of the kind
Julie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
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Cristobal
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

One of the best places I’ve stayed at in Tulum!
Jorge Andres
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Amazing
Sergei
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

it was better when i stayed 3 yeas ago.
AUBREY
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Awesome, great staff
Cristiane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great place to enjoy life. Treated like a royal couple.
Raffaele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I did not receive an upgrade!
abraham
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Ivana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Christos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return!
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Paulo
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great experience
Caroline
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Beautiful property with lush landscaping. Beach and sand was perfection!!
Izabela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Everything was great. A bit slow room service but outerwise excellent hotel.
Number of reviews per page
20
40