Fantastic experience. The spa experience was one of the most relaxing ones. The hike was easy and beautiful. The entire property was well laid out and made us feel like we were having a private experience

The rooms should have a coffe put

Good fresh menu

What an amazing experience! The resort was so clean and surrounded by beautiful sceneries. We got to the hotel early so they stored our luggage and we were able to go hike from the resort. When we got back we checked in and enjoyed the pool area. At night we soaked in the hot spring in front of our room. The place is so quiet and very relaxing. It was one of the best part of our vacation!

Everything was wonderful! The room was amazing & having thermal pools right out the door was very convenient. All of the staff were very friendly & helpful. Breakfast was also great, with enough vegan options to satisfy. Highly recommended!

The place was clean, rooms and the pools were excellent...

Highly recommended

Muy limpio y el personal muy agradable, profesional.

Everything was good no complaints.

Clean room. Easy check in and out.

Best run place in Ecuador, period.

Outstanding location and facility. Quiet, safe. A paradise within the mountains. Staff extremely professional. Everything worked perfect. The cabin are well maintained, top bed!! Close by trail was amazing to hike. Dinner menu was delicious. A lot of options.

Best place to rest!!

Everything was great here the staff the amenities , the spa, the hiking. I just love it . Breakfast,was included was an excellent buffet

Wonderful place with nice rooms that include a small living room with a fireplace. The termal pools are clean and include different temperatures. The gardens and outdoor areas are well kept. The breakfast buffet was great.

The best hot springs and facial Will comeback next year

Very friendly staff, good food. I had hangs down the BEST hot stone massage I’ve ever had in my life!! The hot springs were so relaxing and not overcrowded which was perfect.

The best way to end a busy trip with some relaxing spas pools right outside your room. The massages were amazing too. Super cute hotel resort, clean rooms, staff were amazing. Highly recommended. A great way to acclimatise by spending a couple days here

Overall excellent services

Wonderful and unique!