Please improve communication between staff. The receptionist informed us that breakfast was at 7:00 AM. We requested breakfast at 6:30 AM. The receptionist confirmed with the kitchen that it was available for takeout at 6:30 AM. It turned out that the kitchen staff had already served breakfast to our rooms at 6:30 AM. Why couldn't we have requested breakfast at 6:30 AM if it was served at that time? All the facilities were good, but this was the only downside for us.

Close access to the port and train station. It's also close to beach destinations. It's also connected to a mall. It's definitely worth it, in my opinion.

It's very fun and safe and comfortable.

The hotel staff was friendly, the room was clean, but the bathroom door wouldn't lock.

For those who are in transit at Merak Port/want a short trip to Merak Besar/Merak Kecil, this hotel is highly recommended.

Stayed in room 322 with a twin bed, the water in the sink didn't come out, only a little, the AC wasn't cold, it was a shame to bring a small child until it got hot, while sleeping suddenly there was a cockroach 😔

Nice and clean, but please fix the Wi-Fi, it's terrible 😐

The toilet and room were clean, but the sheets were dirty. If you wanted to complain, you had to go downstairs; there was no telephone. The receptionist was uninformative.

The water in the toilet is not strong enough, so I'm a bit afraid to defecate. The AC is very loud, so it's not comfortable to rest.

An attractive hotel with a fairly strategic location

Very nice, clean and comfortable, I wouldn't mind staying here again.

The hotel is very close to the ferry, so you can rest while waiting for the crossing time.

Strategic location, good room facilities, and adequate cleanliness, which we hope can be improved. However, due to ongoing construction and the large number of visitors, it can be quite noisy and disruptive in the morning.

The hotel staff were quite friendly and helpful during the check-in process. The view was good, offering views of the mountains and ships, but the heater for a warm shower didn't work. That's the only homework.

The staff are super kind and helpful. The room is relatively clean.

The room is quite big but unfortunately there are lots of small cockroaches, please pay more attention to pest control.

A suitable hotel for a stopover on the road from Java to Sumatra because it is near Merak Harbor.

Thank you, the hotel staff was very friendly and helpful. 😊

The staff is nice and friendly, but there is no telephone in the room to reach reception, so if you need anything you have to go down to the 1st floor.

The first room we were given wasn't very comfortable because the bathroom and floor were dirty. After we informed the receptionist, thankfully, they had a replacement room available, so we were able to switch.