S***Y
8.5
/10
Reviewed 2 week(s) ago
Clean rooms, location in downtown Dumai.
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MAXONE DUMAI
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Overall Ratings & Reviews MAXONE DUMAI
Traveloka (397)
9.1
Exceptional
From 397 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.7
Location
9.1
Service and Facilites
8.9
People often mention about MAXONE DUMAI
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Bedroom (42)
Staff Friendliness (40)
Distance to City Center (38)
Room Space (38)
Bathroom (36)
Ambiance (35)
Family Friendly (30)
Accessibility (29)
Hotel Area (27)
Taste (27)
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Traveler Reviews MAXONE DUMAI
Number of reviews per page
20
40
Customer reviews
en
eyraa n.
Transit
9.7
/10
Reviewed 3 week(s) ago
overall perfect ! I love it !!
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Accommodation's Reply
02 Jun 2026
Dear Ms./Mrs. Era, Sincerely yours, from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Ms./Mrs. Era
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S***G
Business
10.0
/10
Reviewed 4 week(s) ago
The atmosphere is comfortable and full of memories.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. S., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a pleasant time. We look forward to welcoming you again. Mr./Ms. S.
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S***G
Business
10.0
/10
Reviewed 4 week(s) ago
Absolutely perfect and definitely recommended
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. S., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a pleasant time. We look forward to welcoming you again. Mr./Ms. S.
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S***G
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel is relatively new and the rooms are nice, the facilities are complete, and it is close to the city too.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. S., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a pleasant time. We look forward to welcoming you again. Mr./Ms. S.
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R***n
7.2
/10
Reviewed 5 week(s) ago
The hotel was okay in the city center, but it didn't live up to expectations. I couldn't borrow an iron, and the technicians didn't show up when I asked for help fixing the TV. The rooms were on the corners of the floor and dusty. It's a shame that, despite being an art hotel, the management wasn't up to par. The food was okay, and the ambiance was good.
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1 people find it helpful
Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. R., Maxone Dumai Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We apologize for any inconvenience you may have experienced. Your rating will be forwarded to our team so that we can continuously improve the quality of our hotel services. We wish you and your family good health, and we look forward to welcoming you back again.
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D***i
10.0
/10
Reviewed 6 week(s) ago
Nice, comfortable, and strategic location.
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Accommodation's Reply
02 Jun 2026
Dear Mr./Ms. D., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you again. Mr./Ms. D.
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R***y
9.4
/10
Reviewed 10 week(s) ago
Great, the receptionist is very friendly, the people are all friendly.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Mrs. R., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a healthy day. We look forward to welcoming you again. Mr./Mrs. R.
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sh
suwarno h.
10.0
/10
Reviewed 11 week(s) ago
The hotel staff were very friendly, making it easy for us to get from check-in to check-out.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Suwannano, From Maxone Dumai Hotel, Thank you very much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Sincerely, Mr. Suwannano
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ai
ade i. P.
10.0
/10
Reviewed 11 week(s) ago
Good facilities and friendly staff.
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Accommodation's Reply
13 Apr 2026
Dear Mr. Ade, Sincerely yours, Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Sincerely, Mr. Ade
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ADE N.
Staycation
10.0
/10
Reviewed 11 week(s) ago
Comfortable, the food is delicious.. Close to the harbor
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. Ade, Sincerely yours, Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Sincerely, Mr. Ade
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H***i
9.4
/10
Reviewed 11 week(s) ago
The location is very strategic, the staff service is very friendly, the cleanliness is quite good.
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. H., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We wish you and your family good health. We look forward to welcoming you again. Mr./Ms. H.
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izendra h.
Business
10.0
/10
Reviewed 11 week(s) ago
Maxone is the best for me, service and comfort.
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Accommodation's Reply
13 Apr 2026
Dear Ms. Isendra, Sincerely yours, from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Ms. Isendra
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izendra h.
Business
10.0
/10
Reviewed 11 week(s) ago
Maxone is very good for us to stay in terms of price, cleanliness, and the best service.
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Accommodation's Reply
13 Apr 2026
Dear Ms. Isendra, Sincerely yours, from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Ms. Isendra
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E***o
9.7
/10
Reviewed 12 week(s) ago
Quite satisfied even though I only stayed here for 1 night. Thank you
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Accommodation's Reply
06 Apr 2026
Dear Mr./Ms. E., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a healthy day. We look forward to welcoming you again. Mr./Ms. E.
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A***p
6.6
/10
Reviewed 12 week(s) ago
The service is not good, the room does not match the order.
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. A, Maxone Dumai Hotel respectfully submits your feedback. Thank you very much for taking the time to rate and review our hotel. We apologize for any inconvenience you may have experienced. Your rating will be forwarded to our team so that we can continuously improve the quality of our hotel services. We hope you and your family are in good health, and we look forward to welcoming you back again.
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W***u
5.3
/10
Reviewed 12 week(s) ago
Just go to this hotel once, it's a standard guesthouse hotel, it's still better to stay at a guesthouse
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Accommodation's Reply
13 Apr 2026
Dear Mr./Ms. W., Maxone Dumai Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We apologize for any inconvenience you may have experienced. Your rating will be forwarded to our team so that we can continuously improve the quality of our hotel services. We wish you and your family good health, and we look forward to welcoming you back again.
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R***I
7.0
/10
Reviewed 13 week(s) ago
The experience was just like staying at any other hotel.
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Accommodation's Reply
30 Mar 2026
Dear R, Hotel Maxson Dumai extends its warmest greetings. We sincerely thank you for leaving a rating and review of our hotel. We will continue to do our best to provide you with the best service and facilities. We wish you and your family good health. We look forward to your visit again.
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A***l
Business
8.5
/10
Reviewed 14 week(s) ago
For sahur, the menu is lacking and refills take a long time.
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Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. A, Maxone Dumai Hotel respectfully submits your feedback. Thank you very much for taking the time to rate and review our hotel. We apologize for any inconvenience you may have experienced. Your rating will be forwarded to our team so that we can continuously improve the quality of our hotel services. We hope you and your family are in good health, and we look forward to welcoming you back again.
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A***l
8.5
/10
Reviewed 16 week(s) ago
Good, suitable for stopping by while working in Dumai
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1 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. A, Maxone Dumai Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a healthy day. We look forward to welcoming you again, Mr./Ms. A.
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Number of reviews per page
20
40
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