How many rooms are available at MAXONE DUMAI ?

MAXONE DUMAI has 100 rooms in total.

Does MAXONE DUMAI provide parking?

Yes, MAXONE DUMAI provides parking. Please confirm details directly with the hotel.

Does MAXONE DUMAI have a swimming pool?

Yes, a swimming pool is available at MAXONE DUMAI .

What do past guests say about MAXONE DUMAI ?

MAXONE DUMAI is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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MAXONE DUMAI

Name: MAXONE DUMAI
Address: JL. JENDERAL SUDIRMAN NO 58, Dumai Kota, Dumai, Riau, Indonesia, 28826, JL. JENDERAL SUDIRMAN NO 58, Riau, 28826, Indonesia
Rating: 9.1

Hotels

9.1

/10

Exceptional

346 reviews

What Guests Say About Their Stay

Gita C.

8.8

/ 10

Staff was accommodating and friendly, clean, spacious room. Breakfast spread was good.

In the Area

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JL. JENDERAL SUDIRMAN NO 58, Dumai Kota, Dumai, Riau, Indonesia, 28826

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

MAXONE DUMAI is located in area / city Dumai Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in MAXONE DUMAI

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What's around MAXONE DUMAI

JL. JENDERAL SUDIRMAN NO 58, Dumai Kota, Dumai, Riau, Indonesia, 28826

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Discover More About MAXONE DUMAI

Location

MAXONE DUMAI is located in area / city Dumai Kota.

About MAXONE DUMAI

For you, travelers who wish to travel comfortably on a budget, MAXONE DUMAI is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, MAXONE DUMAI provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, MAXONE DUMAI is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at MAXONE DUMAI , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at MAXONE DUMAI is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from MAXONE DUMAI exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

MAXONE DUMAI is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at MAXONE DUMAI .

All facilities in MAXONE DUMAI

Swimming Pool

Fitness Center

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
WiFi in public area

General

AC
Ballroom
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Shower
TV

Hotel Services

Front desk
24-hour Receptionist
24-hour security
Luggage storage

Nearby Facilities

ATM/Banking
Shops
Supermarket

Food and Drinks

Restaurant with AC

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in MAXONE DUMAI

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Please show proof of booking voucher and ID card according to the voucher booked

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at MAXONE DUMAI	100
Number of floors in MAXONE DUMAI	4
Another facilities in MAXONE DUMAI	Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in MAXONE DUMAI

What are available facilities at MAXONE DUMAI ?

There are top facilites at MAXONE DUMAI such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at MAXONE DUMAI ?

The standard check-in time at MAXONE DUMAI is starting from From 14:00 while the latest check-out time is at Before 12:00

Does MAXONE DUMAI provide breakfast?

Yes, MAXONE DUMAI provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of MAXONE DUMAI ?

MAXONE DUMAI is a 4.0-star hotel.

How many floors does MAXONE DUMAI have?

MAXONE DUMAI has 4 floors.

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More Reviews from Other Guests in MAXONE DUMAI

Overall Ratings & Reviews MAXONE DUMAI

Traveloka (346)

9.1

Exceptional

From 346 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about MAXONE DUMAI

All

Bedroom (38)

Distance to City Center (33)

Staff Friendliness (33)

Room Space (33)

Bathroom (33)

Ambiance (32)

Family Friendly (26)

Accessibility (25)

Hotel Area (23)

In-house Restaurant (21)

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Traveler Reviews MAXONE DUMAI

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Customer reviews

R***y

9.4

/10

Reviewed 2 week(s) ago

Great, the receptionist is very friendly, the people are all friendly.

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Accommodation's Reply

23 Apr 2026

Dear Mr./Mrs. R., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a healthy day. We look forward to welcoming you again. Mr./Mrs. R.

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suwarno h.

10.0

/10

Reviewed 3 week(s) ago

The hotel staff were very friendly, making it easy for us to get from check-in to check-out.

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Accommodation's Reply

13 Apr 2026

Dear Mr. Suwannano, From Maxone Dumai Hotel, Thank you very much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Sincerely, Mr. Suwannano

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ade i. P.

10.0

/10

Reviewed 3 week(s) ago

Good facilities and friendly staff.

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Accommodation's Reply

13 Apr 2026

Dear Mr. Ade, Sincerely yours, Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Sincerely, Mr. Ade

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ADE N.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Comfortable, the food is delicious.. Close to the harbor

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Accommodation's Reply

23 Apr 2026

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H***i

9.4

/10

Reviewed 3 week(s) ago

The location is very strategic, the staff service is very friendly, the cleanliness is quite good.

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Accommodation's Reply

13 Apr 2026

Dear Mr./Ms. H., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We wish you and your family good health. We look forward to welcoming you again. Mr./Ms. H.

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izendra h.

Business

10.0

/10

Reviewed 3 week(s) ago

Maxone is the best for me, service and comfort.

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Accommodation's Reply

13 Apr 2026

Dear Ms. Isendra, Sincerely yours, from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Ms. Isendra

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izendra h.

Business

10.0

/10

Reviewed 3 week(s) ago

Maxone is very good for us to stay in terms of price, cleanliness, and the best service.

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Accommodation's Reply

13 Apr 2026

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E***o

9.7

/10

Reviewed 4 week(s) ago

Quite satisfied even though I only stayed here for 1 night. Thank you

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Accommodation's Reply

06 Apr 2026

Dear Mr./Ms. E., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a healthy day. We look forward to welcoming you again. Mr./Ms. E.

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A***p

6.6

/10

Reviewed 5 week(s) ago

The service is not good, the room does not match the order.

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Accommodation's Reply

13 Apr 2026

Dear Mr./Ms. A, Maxone Dumai Hotel respectfully submits your feedback. Thank you very much for taking the time to rate and review our hotel. We apologize for any inconvenience you may have experienced. Your rating will be forwarded to our team so that we can continuously improve the quality of our hotel services. We hope you and your family are in good health, and we look forward to welcoming you back again.

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W***u

5.3

/10

Reviewed 5 week(s) ago

Just go to this hotel once, it's a standard guesthouse hotel, it's still better to stay at a guesthouse

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Accommodation's Reply

13 Apr 2026

Dear Mr./Ms. W., Maxone Dumai Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We apologize for any inconvenience you may have experienced. Your rating will be forwarded to our team so that we can continuously improve the quality of our hotel services. We wish you and your family good health, and we look forward to welcoming you back again.

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R***I

7.0

/10

Reviewed 5 week(s) ago

The experience was just like staying at any other hotel.

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Accommodation's Reply

30 Mar 2026

Dear R, Hotel Maxson Dumai extends its warmest greetings. We sincerely thank you for leaving a rating and review of our hotel. We will continue to do our best to provide you with the best service and facilities. We wish you and your family good health. We look forward to your visit again.

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A***l

Business

8.5

/10

Reviewed 7 week(s) ago

For sahur, the menu is lacking and refills take a long time.

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Accommodation's Reply

30 Mar 2026

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A***l

8.5

/10

Reviewed 8 week(s) ago

Good, suitable for stopping by while working in Dumai

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1 people find it helpful

Accommodation's Reply

30 Mar 2026

Dear Mr./Ms. A, Maxone Dumai Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family have a healthy day. We look forward to welcoming you again, Mr./Ms. A.

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D***n

Staycation

8.5

/10

Reviewed 11 week(s) ago

Happy to have found a suitable room, comfortable and relaxing enough to enjoy a short weekend away from work. Hopefully, I'll find another suitable room next time 🤩

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Accommodation's Reply

02 Mar 2026

Dear Mr./Ms. D., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We are always happy to provide you with the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you again. Mr./Ms. D.

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J***l

9.4

/10

Reviewed 13 week(s) ago

I've stayed here many times. It's great.

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1 people find it helpful

Accommodation's Reply

03 Feb 2026

Dear Mr./Ms. J., Sincerely yours, from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We strive to always provide the best service and facilities. We hope you and your family have a healthy and happy time. We look forward to welcoming you back again. Mr./Ms. J.

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D***a

9.7

/10

Reviewed 14 week(s) ago

The hotel was clean, nice, and exactly as pictured. I was satisfied with my stay here.

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Accommodation's Reply

03 Feb 2026

Dear Mr./Ms. D., Sincerely yours, from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We strive to always provide the best service and facilities. We hope you and your family are in good health. We look forward to welcoming you back again. Mr./Ms. D.

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a***i

Medical

10.0

/10

Reviewed 14 week(s) ago

A clean hotel with friendly service. It's a perfect stopover in Dumai. It's very close to the port. There's a free shuttle service. Yesterday, I went to Malacca for medical treatment and left my vehicle at the hotel. I'll stay here again if I'm in Dumai again.

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Accommodation's Reply

03 Feb 2026

Dear Mr./Ms. A, Maxone Dumai Hotel would like to express our sincere gratitude for taking the time to rate and review our hotel. We strive to always provide the best service and facilities. We wish you and your family good health. We look forward to welcoming you back again. Mr./Ms. A.

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Genna S. B. S.

8.5

/10

Reviewed 15 week(s) ago

The staff are very friendly, especially the pool/gym attendants. It's a shame the room didn't meet my request.

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1 people find it helpful

Accommodation's Reply

03 Feb 2026

Dear Jenna, Sincerely yours, from Maxone Dumai Hotel. Thank you for taking the time to rate and review our hotel. We wish you and your family good health, and we apologize for the variation in bed type depending on availability at check-in. However, your rating and review are very important and will be shared with our team so we can continuously improve the quality of our hotel services. We sincerely hope to welcome you back again, Jenna.

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E***a

Staycation

9.1

/10

Reviewed 15 week(s) ago

Service is OK, staff is friendly, rooms are clean.

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Accommodation's Reply

16 Jan 2026

Dear Mr./Ms. E., Sincerely yours from Maxone Dumai Hotel. Thank you so much for taking the time to rate and review our hotel. We strive to always provide the best service and facilities. We wish you and your family good health. We look forward to welcoming you back again. Mr./Ms. E.

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Ahmad J.

9.0

/10

Reviewed 15 week(s) ago

Cool to take a break from the time crunch of all the work world.

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Accommodation's Reply

16 Jan 2026

Dear Mr. Ahmad, Warm greetings from Hotel Maxon Dumai. Thank you so much for your review and rating of our hotel. We will continue to strive to provide you with the best service and facilities during your stay. We wish you and your family good health. We look forward to welcoming you back to our hotel.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.