Loved this hotel. Beautiful decor, really tasteful and with lots of character, unlike the boring beige in most places. Spotless, everything was in great condition. Hot tub area outside was also beautiful. Everything about our stay was amazing.

Some friendly staff, some not so much. Hot tub area was beautiful but the rooms felt very small.

Hotel room was super clean. The hotel staff was well organized and very helpful. The amenities, like the hot tub and sauna were awesome!

good

When we specifically ask for a room without any pet allergens and we were told that we were in a section of the hotel with no dogs and we hear a dog bark and my wife wakes up with a rash on her neck and puffy eyes. they changed us room but imo not enough!

Outdoor gym and pool is amazing.

My two teenage daughters and I loved every minute of our stay at the Otter hotel! We loved the room. It was clean and classy, the tea and coffee were a treat, the soaps and lotion smelled so good, and most of all, we loved the hot tubs. The spa amenities, with fire pits and couches were so lovely. It was relaxing and we bonded during our mother/daughter stay!

Clean and great atmosphere. Good Folk restaurant is amazing !!!

The hot pools are unbeatable and our room was cleaned daily with fresh towels and complimentary tea delivered to our room

This place is beautiful. Love staying here. The staff are friendly, rooms are clean, the amenities are relaxing and the restaurant, Good Folk serves up delicious dishes. We’ve been for breakfast and dinner. Overall an amazing stay. Will come back again!

Great everything.

Excellent check in Tia was fantastic. Beautiful hot rub and outdoor space restaurant fantastic

Accommodations were clean and staff pleasant.

I had an excellent stay at Otter Hotel! The room was spotless, modern, and very comfortable. The bed was cozy and everything felt fresh and well-maintained and the hot tub experience felt very premium, relaxing, clean, and perfect after a long day. The staff were incredibly friendly and welcoming, always ready to help with a smile.

Updated hotel, beautiful pool, great staff. The bus pass & covered parking makes a big difference so you don't have to dig your car out! Restaurant is great for breakfast. Highly reccomend!

Perfect all around

overall a great experience. I found the in room climate (heating and cooling) very challenging to keep at a good level but overall a lovely stay.

Very clean rooms. My only negative, really: The pillows were uncomfortable. Although there were six on the bed, they were all the same density. Super thick and firm. A call to the front desk offered no alternatives.

Hot pools are great room was clean and modern, coffee setup unique definitely would stay again. We enjoyed the resultants at both properties

Clean modern rooms. Amazing hot tub area