Otter Hotel

Hotels
9.4
/10
Exceptional
293 reviews

What Guests Say About Their Stay

Julie

10.0
/ 10
Loved this hotel. Beautiful decor, really tasteful and with lots of character, unlike the boring beige in most places. Spotless, everything was in great condition. Hot tub area outside was also beautiful. Everything about our stay was amazing.

Jaydon

10.0
/ 10
Hotel room was super clean. The hotel staff was well organized and very helpful. The amenities, like the hot tub and sauna were awesome!

Christina

10.0
/ 10
My two teenage daughters and I loved every minute of our stay at the Otter hotel! We loved the room. It was clean and classy, the tea and coffee were a treat, the soaps and lotion smelled so good, and most of all, we loved the hot tubs. The spa amenities, with fire pits and couches were so lovely. It was relaxing and we bonded during our mother/daughter stay!
In the Area
See Map
1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
In Banff (Uptown District)
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What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8
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Lobby Otter Hotel
Lobby 2 Otter Hotel

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General


In Banff (Uptown District)

Location


With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 11.7 mi (18.8 km) from Banff National Park and 1 mi (1.7 km) from Banff Centre for Arts and Creativity.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Glacier - 0.5 km / 0.3 mi
Surprise Corner - 1.1 km / 0.7 mi
Banff Lake Louise Tourism Bureau - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Banff Legacy Trail - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff Park Museum - 2 km / 1.2 mi
Tunnel Mountain Trail - 2 km / 1.2 mi
Walter Phillips Gallery - 2 km / 1.3 mi
Central Park - 2.1 km / 1.3 mi
Whyte Museum of the Canadian Rockies - 2.1 km / 1.3 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities


Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms


Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Swimming Pool Otter Hotel
Swimming Pool
Fitness Center Otter Hotel
Fitness Center
Lobby Otter Hotel
Lobby
Exterior Otter Hotel
Exterior
Others Otter Hotel
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Fireplace in lobby

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Otter Hotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Otter Hotel
174
Another facilities in Otter Hotel
Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist, Fireplace in lobby

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?
There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Otter Hotel?
The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Otter Hotel?
Otter Hotel is a 4.0-star hotel.
How many rooms are available at Otter Hotel?
Otter Hotel has 174 rooms in total.
Does Otter Hotel provide parking?
Yes, Otter Hotel provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Otter Hotel

9.4
Exceptional
From 293 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Julie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved this hotel. Beautiful decor, really tasteful and with lots of character, unlike the boring beige in most places. Spotless, everything was in great condition. Hot tub area outside was also beautiful. Everything about our stay was amazing.
Manreet
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Some friendly staff, some not so much. Hot tub area was beautiful but the rooms felt very small.
Jaydon
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel room was super clean. The hotel staff was well organized and very helpful. The amenities, like the hot tub and sauna were awesome!
LIANLONG
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good
MARC-ANDRE
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

When we specifically ask for a room without any pet allergens and we were told that we were in a section of the hotel with no dogs and we hear a dog bark and my wife wakes up with a rash on her neck and puffy eyes. they changed us room but imo not enough!
Joo-Hye
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Outdoor gym and pool is amazing.
Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My two teenage daughters and I loved every minute of our stay at the Otter hotel! We loved the room. It was clean and classy, the tea and coffee were a treat, the soaps and lotion smelled so good, and most of all, we loved the hot tubs. The spa amenities, with fire pits and couches were so lovely. It was relaxing and we bonded during our mother/daughter stay!
Read More
Iftikhar
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and great atmosphere. Good Folk restaurant is amazing !!!
Lauryn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hot pools are unbeatable and our room was cleaned daily with fresh towels and complimentary tea delivered to our room
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is beautiful. Love staying here. The staff are friendly, rooms are clean, the amenities are relaxing and the restaurant, Good Folk serves up delicious dishes. We’ve been for breakfast and dinner. Overall an amazing stay. Will come back again!
Alberto
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great everything.
Susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent check in Tia was fantastic. Beautiful hot rub and outdoor space restaurant fantastic
Hope
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Accommodations were clean and staff pleasant.
Prajwol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had an excellent stay at Otter Hotel! The room was spotless, modern, and very comfortable. The bed was cozy and everything felt fresh and well-maintained and the hot tub experience felt very premium, relaxing, clean, and perfect after a long day. The staff were incredibly friendly and welcoming, always ready to help with a smile.
Read More
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Updated hotel, beautiful pool, great staff. The bus pass & covered parking makes a big difference so you don't have to dig your car out! Restaurant is great for breakfast. Highly reccomend!
Lewis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect all around
Steve
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overall a great experience. I found the in room climate (heating and cooling) very challenging to keep at a good level but overall a lovely stay.
Jacqueline
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean rooms. My only negative, really: The pillows were uncomfortable. Although there were six on the bed, they were all the same density. Super thick and firm. A call to the front desk offered no alternatives.
Benjamin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot pools are great room was clean and modern, coffee setup unique definitely would stay again. We enjoyed the resultants at both properties
Ryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean modern rooms. Amazing hot tub area
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Otter Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 293 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Julie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved this hotel. Beautiful decor, really tasteful and with lots of character, unlike the boring beige in most places. Spotless, everything was in great condition. Hot tub area outside was also beautiful. Everything about our stay was amazing.
Manreet
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Some friendly staff, some not so much. Hot tub area was beautiful but the rooms felt very small.
Jaydon
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel room was super clean. The hotel staff was well organized and very helpful. The amenities, like the hot tub and sauna were awesome!
LIANLONG
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

good
MARC-ANDRE
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

When we specifically ask for a room without any pet allergens and we were told that we were in a section of the hotel with no dogs and we hear a dog bark and my wife wakes up with a rash on her neck and puffy eyes. they changed us room but imo not enough!
Joo-Hye
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Outdoor gym and pool is amazing.
Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

My two teenage daughters and I loved every minute of our stay at the Otter hotel! We loved the room. It was clean and classy, the tea and coffee were a treat, the soaps and lotion smelled so good, and most of all, we loved the hot tubs. The spa amenities, with fire pits and couches were so lovely. It was relaxing and we bonded during our mother/daughter stay!
Read More
Iftikhar
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and great atmosphere. Good Folk restaurant is amazing !!!
Lauryn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hot pools are unbeatable and our room was cleaned daily with fresh towels and complimentary tea delivered to our room
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is beautiful. Love staying here. The staff are friendly, rooms are clean, the amenities are relaxing and the restaurant, Good Folk serves up delicious dishes. We’ve been for breakfast and dinner. Overall an amazing stay. Will come back again!
Alberto
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great everything.
Susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent check in Tia was fantastic. Beautiful hot rub and outdoor space restaurant fantastic
Hope
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Accommodations were clean and staff pleasant.
Prajwol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had an excellent stay at Otter Hotel! The room was spotless, modern, and very comfortable. The bed was cozy and everything felt fresh and well-maintained and the hot tub experience felt very premium, relaxing, clean, and perfect after a long day. The staff were incredibly friendly and welcoming, always ready to help with a smile.
Read More
Samantha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Updated hotel, beautiful pool, great staff. The bus pass & covered parking makes a big difference so you don't have to dig your car out! Restaurant is great for breakfast. Highly reccomend!
Lewis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect all around
Steve
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

overall a great experience. I found the in room climate (heating and cooling) very challenging to keep at a good level but overall a lovely stay.
Jacqueline
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean rooms. My only negative, really: The pillows were uncomfortable. Although there were six on the bed, they were all the same density. Super thick and firm. A call to the front desk offered no alternatives.
Benjamin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot pools are great room was clean and modern, coffee setup unique definitely would stay again. We enjoyed the resultants at both properties
Ryan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean modern rooms. Amazing hot tub area
Number of reviews per page
20
40