Otter Hotel

Hotels
9.4
/10
Exceptional
1,993 reviews

What Guests Say About Their Stay

VIVIAN

10.0
/ 10
Very nice staff, great location, affiliated restaurants were some of our favorites

Kevin

10.0
/ 10
Room was very clean , staff extremely helpful and sudden sally food was amazing and excellent servers .

lisa

10.0
/ 10
The hot tub was excellent. Very Hot and a great seating area with fire pits.
In the Area
See Map
1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Otter Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8
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Lobby Otter Hotel
Lobby 2 Otter Hotel

Discover More About Otter Hotel

General


Near Tunnel Mountain

Location


With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This hotel is 3.6 mi (5.8 km) from Banff Gondola and 11.7 mi (18.8 km) from Banff National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Glacier - 0.5 km / 0.3 mi
Surprise Corner - 1.1 km / 0.7 mi
Banff Lake Louise Tourism Bureau - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Banff Legacy Trail - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff International Research Station - 1.9 km / 1.2 mi
Banff Park Museum - 2 km / 1.2 mi
Tunnel Mountain Trail - 2 km / 1.2 mi
Walter Phillips Gallery - 2 km / 1.3 mi
Central Park - 2.1 km / 1.3 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities


Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms


Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Swimming Pool Otter Hotel
Swimming Pool
Fitness Center Otter Hotel
Fitness Center
Lobby Otter Hotel
Lobby
Exterior Otter Hotel
Exterior
Others Otter Hotel
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Fireplace in lobby

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Otter Hotel

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Otter Hotel
174
Another facilities in Otter Hotel
Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist, Fireplace in lobby

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?
There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Otter Hotel?
The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Otter Hotel?
Otter Hotel is a 4.0-star hotel.
How many rooms are available at Otter Hotel?
Otter Hotel has 174 rooms in total.
Does Otter Hotel provide parking?
Yes, Otter Hotel provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Otter Hotel

9.4
Exceptional
From 1,993 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Francisca
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed ourselves. Very clean place and staff was good .
VIVIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice staff, great location, affiliated restaurants were some of our favorites
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was very clean , staff extremely helpful and sudden sally food was amazing and excellent servers .
Arshia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay. Loved the hot tub
Katie
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ok
Lauren
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

amazing
lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hot tub was excellent. Very Hot and a great seating area with fire pits.
Jason
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Value! Brand New!
Kelly
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous outdoor space. Easily accessible. Parking is great and easy walk to the Main Street shopping area
Diana
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect for our one night stay at the Otter Hotel. The check in experience with the specialty coffee and tea selections was a highlight, they even have lactose free milk alternatives and send you to your room with a beautiful little package to make your drinks. Underground parking was very convenient and included in the rate. The hot tubs and sauna were a great way to end the day and the breakfast in the lobby restaurant was delicious and we had great service. We will definitely come back.
Read More
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My husband and I really enjoyed our 3 day stay in March. The hotel and room were clean and well laid out. There was a fabulous hot tub and the location was good. We appreciated having free access to the local bus.
Abbie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There is 2 hottubs but its not as comfy and nice as the pictures. Most of all is the noise from the heat/ac. Even if you turn it OFF, there still be a vent noise, which I slept with earplugs and still it is loud for sleep. The room space is good have drawers underneath TV and a good sofa, but the kichenette is missing microwave and the fancy draw pull out fridge is not even cold. The main thing I dislike most is one of the front desk lady. I asked about my VIP Perks and she checked but gave me black face like I am trying to trick her to give me something I did not deserve. End up I have to spent more than an hour with both sides and she still not apologize at all. She was still in a black grumpy face like I begged for the perks which I was entitled to. Personally, I love their sister hotel CANOE more than them. Everyone is welcoming and nice and the room has a microwave.
Read More
Landon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hot tub and rooms
Keaton
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

👍
Elaine
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing room and staff. Heated pool was great for the kids!!
Tristan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome time with my lady. Place was clean relaxing, will be coming back here
Liudmila
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Outdoor hot tub with mountain view is cherry on the top; sauna, gym; underground parking; lovely restaurant on the site. It was our second time there. We love it.
Rondi
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel with a boutique feel. The staff were incredibly friendly and helpful, the property was clean and the amenities were fantastic. Loved the little details like personalized tea and coffee upon check-in. I would 100% stay there again!
Jenny
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room..amazing view (I paid for superior king suite with mtn view.) Check in was amazing. Explain
Kiran
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fun
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Otter Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,993 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Otter Hotel

Number of reviews per page
20
40
Top reviews
Francisca
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed ourselves. Very clean place and staff was good .
VIVIAN
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice staff, great location, affiliated restaurants were some of our favorites
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was very clean , staff extremely helpful and sudden sally food was amazing and excellent servers .
Arshia
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay. Loved the hot tub
Katie
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ok
Lauren
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

amazing
lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hot tub was excellent. Very Hot and a great seating area with fire pits.
Jason
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Value! Brand New!
Kelly
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulous outdoor space. Easily accessible. Parking is great and easy walk to the Main Street shopping area
Diana
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was perfect for our one night stay at the Otter Hotel. The check in experience with the specialty coffee and tea selections was a highlight, they even have lactose free milk alternatives and send you to your room with a beautiful little package to make your drinks. Underground parking was very convenient and included in the rate. The hot tubs and sauna were a great way to end the day and the breakfast in the lobby restaurant was delicious and we had great service. We will definitely come back.
Read More
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My husband and I really enjoyed our 3 day stay in March. The hotel and room were clean and well laid out. There was a fabulous hot tub and the location was good. We appreciated having free access to the local bus.
Abbie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There is 2 hottubs but its not as comfy and nice as the pictures. Most of all is the noise from the heat/ac. Even if you turn it OFF, there still be a vent noise, which I slept with earplugs and still it is loud for sleep. The room space is good have drawers underneath TV and a good sofa, but the kichenette is missing microwave and the fancy draw pull out fridge is not even cold. The main thing I dislike most is one of the front desk lady. I asked about my VIP Perks and she checked but gave me black face like I am trying to trick her to give me something I did not deserve. End up I have to spent more than an hour with both sides and she still not apologize at all. She was still in a black grumpy face like I begged for the perks which I was entitled to. Personally, I love their sister hotel CANOE more than them. Everyone is welcoming and nice and the room has a microwave.
Read More
Landon
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hot tub and rooms
Keaton
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

👍
Elaine
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing room and staff. Heated pool was great for the kids!!
Tristan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome time with my lady. Place was clean relaxing, will be coming back here
Liudmila
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Outdoor hot tub with mountain view is cherry on the top; sauna, gym; underground parking; lovely restaurant on the site. It was our second time there. We love it.
Rondi
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel with a boutique feel. The staff were incredibly friendly and helpful, the property was clean and the amenities were fantastic. Loved the little details like personalized tea and coffee upon check-in. I would 100% stay there again!
Jenny
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room..amazing view (I paid for superior king suite with mtn view.) Check in was amazing. Explain
Kiran
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fun
Number of reviews per page
20
40