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Traveloka users who have stayed at Otter Hotel have praised its Cleanliness, Room Comfort, Service and Facilites.

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Otter Hotel

Name: Otter Hotel
Address: 1000 600 Banff Ave, Alberta, Canada, T1L1H8, 1000 600 Banff Ave, Alberta, T1L1H8, Canada
Rating: 9.4

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9.4

/10

Exceptional

2,300 reviews

What Guests Say About Their Stay

Wen

10.0

/ 10

Staff very helpful, the hot tub is awesome, and amazing breakfast. I do have to mention the AC in the room is a bit loud, I only got used to it in the second maybe third night.

Erik

10.0

/ 10

The staff went above and beyond to ensure that we had a wonderful stay for our wedding. They prepped the room with necessities, as well as a nice surprise, and everyone from the reservations department to the front desk, at all hours, was so helpful. Shout out to Dave C in reservations, and Leon, Rhys, and Dave at the front desk for truly making us feel at home every day of our stay. Leon went above and beyond to make us feel like family being welcomed home. Really the best stay. We did our first look on the roof with the pools in the morning, and it was pretty epic. Thanks so much, Otter and Banff Lodging Co friends!

Sabrina

10.0

/ 10

Our stay at the Otter Hotel was absolutely beautiful from start to finish. The entire property is spotless and well‑organized. We loved how many amenities were available, everything from the hot pool, sauna, fitness center, and guest laundry to the super convenient refillable water bottle station and indoor garage. Even the bus stop right in front of the hotel made getting around incredibly easy. The hotel provides free bus tickets, umbrellas for rainy days and bear spray. It also provides free coffee and tea that you can brew in your room. Safe and mini-fridge in the room have a slightly bigger design than other hotels. Good Folk, their on‑site restaurant, was a standout! It offered an upscale dining experience with excellent service and a cozy atmosphere, truly one of the highlights of our stay. Breakfast is served from 7:00an to noon which makes it great for no rush days. The location of the Hotel was perfect: about a 20‑minute walk to downtown Banff or just a quick 10‑minute bus ride. We also had a gorgeous mountain view right from our balcony, which made mornings and evenings feel extra special. Overall, the Otter Hotel delivered comfort, convenience, and beauty in every detail. We would absolutely stay here again.

In the Area

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1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Otter Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Otter Hotel

1000 600 Banff Ave, Alberta, Canada, T1L1H8

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Discover More About Otter Hotel

General
In Banff (Uptown District)

Location
With a stay at Otter Hotel in Banff (Uptown District), you'll be a 4-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Banff Gondola.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cascade Shops - 1.4 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 1 mi
Lux Cinema Banff - 1.6 km / 1 mi
Carter-Ryan Gallery - 1.6 km / 1 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Willock & Sax Gallery - 1.6 km / 1 mi
Old Banff Cemetery - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff Canoe Club - 1.8 km / 1.1 mi
Jenny Belzberg Theatre - 1.8 km / 1.1 mi
Banff International Research Station - 1.9 km / 1.2 mi
Banff Park Museum - 2 km / 1.2 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms
Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Entertainment Facility

Common Space

Lobby

Exterior

Others

Connectivity

Free WiFi

General

Parking
Fireplace in lobby

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Otter Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Available rooms at Otter Hotel	174
Another facilities in Otter Hotel	Free WiFi, Fireplace in lobby, Smoke-free area, Luggage storage, Multilingual staff

Frequently asked questions about Otter Hotel

What are available facilities at Otter Hotel?

There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Otter Hotel?

The standard check-in time at Otter Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00

What is the star rating of Otter Hotel?

Otter Hotel has a 4.0-star rating.

How many rooms are available at Otter Hotel?

Otter Hotel has 174.

Does Otter Hotel have parking?

Yes, Otter Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Otter Hotel reviews and ratings

Overall Ratings & Reviews Otter Hotel

Other sources (2,300)

9.4

Exceptional

From 2,300 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveller Reviews Otter Hotel

Number of reviews per page

Top reviews

Sabrina

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Anjay

with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great property and great location

Nadia

with Friends

10.0

/10

Reviewed 13 week(s) ago

Great location, clean rooms, and friendly staff.

Christina

10.0

/10

Reviewed 14 week(s) ago

Like the hot pool

Jessika

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

What an amazing place! Dave and Reece made everything so incredible. They were both accommodating and kind as I was a solo traveler. Banff is so gorgeous. Can’t wait to return!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.