What do past guests say about Otter Hotel?

Otter Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Otter Hotel

Name: Otter Hotel
Address: 1000 600 Banff Ave, Alberta, Canada, T1L1H8, 1000 600 Banff Ave, Alberta, T1L1H8, Canada
Rating: 9.4

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9.4

/10

Exceptional

2,065 reviews

What Guests Say About Their Stay

Amy

10.0

/ 10

Everything was amazing! From check in to departure- not one complaint. Staff is so friendly, very accommodating and helpful. The parking is easy, hot tub perfect and rooms were very clean. I would stay again in a heartbeat. Travelled with my husband for our anniversary.

Michael

10.0

/ 10

Rooms were modern and good. Staff was super friendly and helpful. A nice touch with the great coffee and tea for the rooms. The hot tub area outside was great. We were in room C-278

Jessica

10.0

/ 10

We stayed at the Otter Hotel in mid April. Excellent stay at The Otter hotel! The sauna and hot tubs on the roof were a fantastic way to wind down at the end of the day. Hotel was stunning and the staff was amazing. Parking garage onsite was wonderful. The hotel stay came with bus passes to get around town which was very helpful. Staff had great recommendations and accommodations as well. Upon arrival you could puck different coffee or tea to bring to your room to use the pour over that was in room. Wonderful experience, would stay again!

In the Area

See Map

1000 600 Banff Ave, Alberta, Canada, T1L1H8

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Otter Hotel is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Otter Hotel

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Otter Hotel Address: Map & Location

1000 600 Banff Ave, Alberta, Canada, T1L1H8

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Discover More About Otter Hotel

General

Near Tunnel Mountain

Location

With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This hotel is 3.6 mi (5.8 km) from Banff Gondola and 11.7 mi (18.8 km) from Banff National Park.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Glacier - 0.5 km / 0.3 mi
Surprise Corner - 1.1 km / 0.7 mi
Banff Lake Louise Tourism Bureau - 1.5 km / 0.9 mi
Banff National Park Information Centre - 1.5 km / 0.9 mi
Canadian Ski Museum West - 1.5 km / 0.9 mi
Banff Off-Leash Dog Park - 1.5 km / 0.9 mi
Banff Centre for Arts and Creativity - 1.6 km / 1 mi
Banff Legacy Trail - 1.6 km / 1 mi
Bow River - 1.6 km / 1 mi
Canada House Gallery - 1.8 km / 1.1 mi
Banff International Research Station - 1.9 km / 1.2 mi
Banff Park Museum - 2 km / 1.2 mi
Tunnel Mountain Trail - 2 km / 1.2 mi
Walter Phillips Gallery - 2 km / 1.3 mi
Central Park - 2.1 km / 1.3 mi

The nearest major airport is Calgary International Airport (YYC) - 135 km / 83.9 mi

Facilities

Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.

Business Facilities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining

Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.

Rooms

Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Otter Hotel

Swimming Pool

Fitness Center

Lobby

Exterior

Others

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

General

Parking
Fireplace in lobby

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Otter Hotel

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 11:00
Available rooms at Otter Hotel	174
Another facilities in Otter Hotel	Smoke-free area, Luggage storage, Multilingual staff, 24-hour Receptionist, Fireplace in lobby

Frequently asked question in Otter Hotel

What are available facilities at Otter Hotel?

There are top facilites at Otter Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Otter Hotel?

Check-in time at Otter Hotel is staring from From 16:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Otter Hotel?

Otter Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Otter Hotel?

Otter Hotel has 174 rooms in total.

Does Otter Hotel provide parking?

Yes, Otter Hotel provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Otter Hotel

Overall Ratings & Reviews Otter Hotel

Other sources (2,065)

9.4

Exceptional

From 2,065 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Otter Hotel

Number of reviews per page

Top reviews

Amy

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Laura

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Roof top hot tubs , clean not noisy

Michael

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were modern and good. Staff was super friendly and helpful. A nice touch with the great coffee and tea for the rooms. The hot tub area outside was great. We were in room C-278

Kutsal

with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Not perfect clean room

Jessica

with Partner

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Natalia

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Excellent

jackie

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with an unmatched view from the hot tub. We enjoyed the walk into town to stretch our legs after a day on the hill. The staff was friendly and helpful. Would say again.

Jimena

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room

akacia

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

great accommodation!

Sean

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very accommodating when we were unhappy with our original room and were able to upgrade us at minimal cost. Thank you. Add on the fact that they have an amazing hot tub with mountain views, our family enjoyed our stay very much!

Sam

with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room was very updated and comfy

Natalie

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful stay! My partner and I’s second time at this hotel and it was an even better experience than the last. Beautifully accommodated us with early check-in, as we reached the hotel almost 4 hours prior to the check in time. Rooms are extremely clean, fresh and inviting. Rooftop hot tubs are always a treat with the mountains as the perfect back drop. Hotel restaurant is exquisite, highly recommended trying their breakfast menu. Staff is warm and friendly which makes it feel like home. 20/10 experience and look forward to booking another stay with the Otter!

Andrew

with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Fire alarms going off during the second day for an hour. Hot water in the shower was non-existent. Staff was hit or miss if the would be rude or not.

Bilal

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property! We loved the restaurant too. The room we got was quite small though…it was tight with our luggage in there

Alex

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Hot tub is awesome!

Reena

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel.. Hot tubs were spacious

Tom

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel and staff. Made for an enjoyable experience in Banff.

Shihyi

Friends and Family Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Overall excellent!

Lawerence

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We love staying at the otter and the canoe. Everyone is always ao friendly and helpful and the bus passes and schedule for shuttles provided is so helpful and so easily accessible. Banff is my favourite place in Canada to be

Lindsay

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, friendly staff, easy parking access

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.