Everything was fine but when it came to breakfast we had to wait over an hour and when it arrived was not very nice, undercooked sausages, gluten free bread given to someone who didn't have a gluten allergy, no cups available for drinks and a giant milk jug which milk poured out of like a fountain. Obviously very understaffed in the restaurant.

Staff very welcoming and family room was very clean. Only issue is that a family room likely to have children had no blind or curtains in the bathroom and you entered the shower alongside this window. This window overlooks the High Street which I would suggest is not suitable. Also- who still has a flimsy plastic toilet seat? Wooden one required. Food was fantastic in the bar. Would stay again.

Good value for money clean and comfortable, can hear other people in the surrounding rooms / bathroom usage but it did not disturb me too much as i was away early. Would stay again if working in the area. Reception staff were helpful and friendly

Nice sized room, friendly helpful staff, great beer.

Easy parking behind the hotel. Clean spacious room Large portions and a very tasty breakfast. If you have a problem with stairs you need to let reception know when booking as part of the charm/quirkiness is how you have to go up and down stairs to get to a few of the rooms.

Yes all good thank you

We loved this place only little things like light fitting on wall coming off and bonking on my head as it was over the bed I was on. And a mess up with breakfast ordered 4 kids full English breakfasts and 2 adult ones, to receive 6 kids breakfasts with loads of mess ups. 😑. My kids loved it beautiful area

Nice spot - register for the green king app and you’ll get regular deals on food so it makes a cheap deal overnight. Free parking - lovely staff. Use Quidco to get 10% cash back too when booking.

Everything was fantastic but as a base for staying overnight whilst working then I must say the WIFI was terrible. It was very very slow. Food was very good, especially the mixed grill.

Everything was good except for the noisy drilling and works that was happening at 2am!!!!

Everything was great EXCEPT no one was at the desk for check in. Waited 15 minutes then went to bar to be told sorry we are really busy with a booking will get to you when we can. Felt totally unvalued as a customer. Waited 25 minutes in the end. Not happy

Everything was spot on. Lovely lady greeted us and also looked after us at breakfast the next day. Breakfast was good. We ate at the restaurant on the evening and the staff were lovely there too, so was the food. My only grumble is we did ring and ask to be near the lift as we struggle to use stairs They said there was no lift which we took to mean it was all ground floor. It's not. Still that was just a mix up with communication. We would stay there again. The stairs were not too bad and it's worth a little struggle to stay in a cozy hotel

Great locations and easy access to Birmingham and beyond.

Great.

I’ve stayed at this hotel before but this visit was quite disappointing. I was left waiting to check in despite ringing the bell, and the staff seemed unfriendly. The room I was given felt like the worst option available. While the room was generally fine, the bathroom really needed a deep clean. The biggest issue, however, was the room’s location. I was placed in a ground-floor accessible room—despite booking months in advance and not requesting one—situated right next to reception. This meant constant door slamming throughout my stay, as well as noise from the bar, and to make matters worse, staff members were taking private phone calls late at night in the small corridor beside my door, adding even more noise. Overall, the experience was far below expectations.

Confortable room. Breakfast can be more qualitative. Very kind staff at checkin and at the bar. Will come back

Staff were lovely, room was nice, all clean. Nothing to complain about, hotel could do with a lick of paint and food was pleasant and well priced but a bit over seasoned and average. Would come back and would recommend for value

Lots of character, especially if you aren't from the UK. Charming decor. Good pub food. The downside is that it's not very convenient. The building is old and to get to the rooms there are a lot of stairs up and down with turns along narrow corridors. It adds to the charm, but it's not easy with bags. The service was ok, but not great.

Staff were friendly and helpful, and the room was very comfortable. Food was good, although the steak was overcooked. However, I would still stay again.

As ever our stay was faultless. 100% happy