MATTHEW
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I stayed at the Regal Hotel in Cleveleys for three nights. I wasn’t expecting luxury for the price, and there were definitely some positives. The hotel has a quirky charm, the rooms were spacious, and it was in a convenient location.
However, I was disappointed with the housekeeping. Throughout my three-night stay, the towels were never changed. Instead, they were simply hung back on the towel rail each day. I appreciate that some hotels now only replace towels on request for environmental reasons, but this wasn’t explained, and I would expect clean towels during a three-night stay as a basic standard.
Overall, it’s a decent budget hotel with character and good-sized rooms, but improvements to housekeeping would make a noticeable difference to the guest experience.
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