The location could not be beat, and the room was pretty great - especially for the price we paid. There was also absolutely no noise from the street, even on the weekend, which is surprising for older Montreal buildings. The building felt really secure as well.
Despite the good stay, there were quite a few downfalls. I'd say the bed wasn't very comfy, the duvet wasn't actually put on properly, the couch could use some cushions and a blanket, and the coffee table was seconds away from collapsing. The kitchen was BARE bones - absolutely no salt and pepper, oil, or anything. All the tools were there, but we didn't even bother trying to cook anything.
The communication with the front desk was pretty abysmal. We waited about 5 minutes for someone at check-in, then the rest of the time, we only saw them at the desk once - you had to call/text them otherwise. Then, at checkout, several people could not reach them and were really aggravated. They were really nice and apologetic when they did finally show up, but that doesn't undo the waiting.
The messaging through Expedia was kind of a joke, too - each message was a terrible PDF you had to open. They really need to sort that process out.
The whole stay was overall good, but they definitely need to sort out a few kinks to get their reviews up.