The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

- Service Introduction -

- Instructions for fast customs clearance -

Entry: Entering Vietnam Meeting point: You will be greeted by a sign in front of the immigration counter/guided to the designated counter for entry and exit: Leaving Vietnam Meeting point: The airport escort will contact you by phone on the day of departure and agree to meet you by a sign in front of the designated counter/guided to exit

- Information required for quick customs clearance -
Flight record: Flight number and departure time Copy of valid passport Vietnam visa booking instructions:

How to use: After the purchase is successful, please provide relevant information. Customs clearance instructions will be provided after the delivery is completed. Please click on the Traveloka order to view the message

- Priority clearance instructions -

[Priority customs clearance application process]

1. Provide information: flight number, departure date, arrival time, English name on passport
2. Go to the contact information or order message in the Traveloka order, and the application is completed when you receive the Traveloka voucher.
3. Use the service according to the entry/exit process

[Priority Clearance - Entry Process]

1. After landing, go to the immigration checkpoint at the international airport terminal.
2. Meet the iTour staff holding a sign at the arrival hall (before immigration).
3. Follow the staff’s instructions and go through the immigration procedures according to the priority clearance route.
4. Once a client has been handed over to an immigration officer on arrival, our staff will not be able to enter that queue.
**Please stay within the designated line. If you exceed the designated line, the service may be interrupted.

[Priority customs clearance - exit process]

1. Please meet at the designated meeting point at least 2 hours before departure.
2. Please go to the airline to check in and leave a message on the way to the location in the picture. Our staff will arrive there soon to pick you up (about 5-10 minutes)
3. Designated meeting point, our service will wait for customers for up to 10-15 minutes.
4. If you are late, you must inform us before leaving for the airport.
5. Once a passenger has been handed over to immigration officials upon departure, our staff will not be able to enter that queue.

【Notes】

1. If you have any questions, please use Traveloka online chat to contact the supplier (supported languages: Chinese, English, Japanese, Korean).
2. The booking deadline is 17:00 the night before the trip (no booking service is available on Saturdays and Sundays, and those who have already made a booking will not be affected).
3. It is the passenger's responsibility to prepare a passport valid for more than 6 months from the date of using the service and documents appropriate for the purpose of entry (visa) upon entry.
4. This service is only available for international flights.
5. Passengers must prepare a valid passport with a validity period of more than 6 months from the date of using the service and documents suitable for the purpose of entry (visa) upon entry.
6. Passengers holding Chinese passports need to prepare an additional $5 + 2 headshots (4 x 6 cm or 2 x 2 inches) after arriving in Vietnam
7. If the visa is issued on arrival, a waiting service fee of USD 6 will be charged on site due to the extra waiting and processing time. Passengers are required to prepare relevant forms, photos, fees, etc.
8. Priority clearance is not VIP fast clearance, but it still saves about 2/3 of the time compared to the general channel. Depending on the flow of people on the day, there may still be a possibility of waiting in line, please understand.
9. Children: refers to those who are under 12 years old on the day of using the service. If the service cannot be used due to exceeding the age limit, no refund will be made.
10. If you are unable to arrive as planned due to flight changes or other problems, please contact customer service in a timely manner to inform us. If we fail to inform you immediately, you will be responsible for any problems and losses arising therefrom.

Priority Clearance - Location of Entry Sign Holders

Priority Clearance - Departure (Departure Level Entrance A) Location of sign holders

Enjoy exclusive VIP treatment and speed up your customs clearance.

There are dedicated service personnel in the airport who will serve you at designated locations.