Pacific Sands Apartments

Apartments
8.2
/10
Very Good
422 reviews

What Guests Say About Their Stay

Genette
10.0
/ 10
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
William
10.0
/ 10
Staff were amazing very polite abd professional. Not enough close by eateries or bars.
Judith
10.0
/ 10
Very convenient place to stay as close to airport and to Mackay city centre.
In the Area
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3 Kirribilli Avenue, Mackay, Queensland, Australia, 4740

Main Facilities

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Swimming Pool
WiFi
Elevator
Pacific Sands Apartments is located in area / city Mackay.
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What's around Pacific Sands Apartments

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3 Kirribilli Avenue, Mackay, Queensland, Australia, 4740
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Location


Pacific Sands Apartments is located in area / city Mackay.

About Pacific Sands Apartments

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Enjoy luxurious treats and incomparable experience by staying at Pacific Sands Apartments.

All facilities in Pacific Sands Apartments

Others Pacific Sands Apartments
Others

Things to Do

  • Outdoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Beach towel

General

  • RECEPTION_HALL
  • Smoking area
  • PARKING

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out

Public Facilities

  • Others
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Pacific Sands Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 17:00 - Before 10:00
Available rooms at Pacific Sands Apartments
51
Number of floors in Pacific Sands Apartments
8
Another facilities in Pacific Sands Apartments
Outdoor pool, Barbecue, Picnic area, Garden, Beach towel

Frequently asked question in Pacific Sands Apartments

What are available facilities at Pacific Sands Apartments?
There are top facilites at Pacific Sands Apartments such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pacific Sands Apartments?
The standard check-in time at Pacific Sands Apartments is starting from 14:00 - 17:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Pacific Sands Apartments

8.2
Very Good
From 422 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.6

Service and Facilites

8.6

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Traveler Reviews Pacific Sands Apartments

Number of reviews per page
20
40
Top reviews
Emma
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The elevator stopped working and we were in the top story. Dust on the top of doors.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
Genette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Adrian
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Everything was fine
William
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Staff were amazing very polite abd professional. Not enough close by eateries or bars.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Property has potential but it's lack of cleaning and maintenance let's it down. This accommodation seems to be mostly shift workers short term stays with some residential, not for holidays. We tried to modify stay by moving back one day, Pacific Sands said no problem but we had to get Wotif to put it through. Wotif then made a big deal about it and claimed Pacific Sands would not respond so we either lost a nights stay or had to pay a large fee for the change. Upon arrival the reception at Pacific Sands had received nothing from Wotif and happily moved our dates by one day. A big thank you to the reception for doing that. We haven't used Wotif for some time and won't be using them again
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Miller
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The beds are too soft.
wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Quiet location
Judith
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Very convenient place to stay as close to airport and to Mackay city centre.
Alice
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Very dirty! The carpet had stains all over it and there was lots of dust. The walls need a repaint too!
Keith
icon-Leisure
Leisure
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I got in late and the doors were locked so I was unable to check in to my room. I ended up having to go to a different hotel even though I had already paid for this one.
ColinParawan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The curtains had traces of mold. The washing machine was not cleaned, the dryer contained towels left by the cleaning staff. There were cobwebs at the base of the dishwasher in the kitchen area. Pillows in second bedroom had unknown white marks/stains on them. Several surfaces had dirty marks. EG Doors and walls. I used this property several years ago but due to the state of the room, family and I will not be returning. This was reported to reception but have not been contacted by property management and therefore i expect they have little care for their guests.
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Michelle
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This property is very run down and dirty! We had to be moved from the first room due to airconditioner not working and musty/mould smell and the second room had the most putrid carpet and a dirty sock in the wardrobe.
Brady
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Excellent place to stay, well maintained, clean, tidy and quiet
Michael
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Convenient
Janet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Comfortable and modern
Kingsly
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Bhadra
icon-Business
Business
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property doors are very hard to open. We need both hand to open the doors. When doors are open and close very noisy.
Chentelle
icon-Business
Business
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Excellent customer service team
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Advertised as 4 star. Room is underwhelming. Limited furniture/decorating, carpet stained, light fittings missing, throw pillows stained. Gross! Walls between rooms are paper thin. I was subjected to listening to a domestic dispute from the room next door, including the constant slamming of doors and children screaming for 3 and half hours. No info on after hour contact, complained in the morning and was told the after hour contact number is on the front door to the lobby - quite unsafe for a lone female traveller with a domestic dispute happening in the room next door and spilling out into the shared spaces. Reception didn’t care. I won’t be staying here again. Honestly a nightmare experience
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Number of reviews per page
20
40

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Disclaimer

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