The Westin Perth

Very poor communication from staff team. Was fan for the brand , NOT anymore , won’t go back again

Was fine ok

Absolutely loved our stay, staff were excellent, really spacious room. Good beds, quiet, would definitely stay again 5/5 :)

The hotel facilities, bar, pool & gym areas and all staff were amazing during our stay. Highly recommend. Special thanks to Ja-Ja in the bar/ restaurant area, a very lovely hospitable lady, a real credit to the Westin.

Great location. Awesome breakfast- one of the best selections I have ever experienced.

👍

Probably my favourite hotel in the world. The buffet breakfast is outstanding.

Westin Perth can always be relied to prove excellent accommodation with comfortable beds and relaxing ambience.

Loved our stay here. The room was absolutely beautiful.

Staff were great, clean comfortable rooms, amazing breakfast

Great CBD location but we arrived on a Sunday evening ( from a very long flight from UK!) and their restaurant is closed on a Sunday. That’s crazy for a 5 star hotel. We had to walk off to the harbour or get room service. Fine normally just not what you’d expect from Westin. Also, for the club floor it’s very basic and seems a bit mean. I asked for poached eggs ( rather than scrambled) and was told I’d have to pay extra! They stop serving drinks at 7. It’s all just a bit tight. Other club floors ( like ShangriLa) are very different and all about treating you as a special guest.

Clean and tidy

We had a lovely couples two night staycation, in club class. The cocktail hour was fun and the pool and gym were good. Buffet breakfast at Garum was good, and it was conveniently located for shopping. The bed and pillows were comfy and the bath was great

Beautiful hotel and location.

Great for an inner-city staycation. So worth it!

The price is reasonable and the facilities are fully equipped.

They double charged my room even though it was prepaid and the clerk had a hard time figuring it out. Check-out is noon but they told us it was 11am. We asked for late checkout and they said we can stay until noon but sent someone to knock on our door before noon. Terrible service in general, staff all seem new or in training.

Stayed for 9 nights in a King room with executive Lounge access over the New Years’ period. There was one absolutely brilliant person who needs mentioning: Veronica, the Breakfast manager. She looked after us so well, she was a true highlight of our entire trip to Perth. Now for the bad parts: On arrival at 5pm only one our 2 booked rooms was ready (despite guaranteed check-in at 3pm). The room that was ready was not cleaned properly and we had to request another service. Their new policies are also an empty minibar and no amenities in the bathroom - all available at request. The breakfast was not served in the exec lounge but rather in the main breakfast hall. The staff really struggled with about 600 people at breakfast, apparently the busiest the hotel has ever been. Selection at breakfast was limited to western food despite a large proportion of the guests being from overseas. Although we had breakfast included in our rate you had to pay extra for “barista coffee” or “extras” like eggs Benedict or smashed avocado. The exec lounge featured snacks and drinks from 5-7 but it was jam-packed during that time. Received 2 letters under our door to compel us to urgently settle our bill before checkout because apparently they didn’t take out enough pre-authorisation at the start of our stay. Lastly the front desk gave out our family name to an anonymous caller late at night only asking if someone with my first name was staying there. In summary: Sub par experience.

Great

Nothing bad to say about it.