Vignette Collection HOTEL X BRISBANE FORTITUDE VLY, an IHG Hotel

A little out of the way but still accessible

A nice place to stay and withing easy walking distance to entertainment, shopping, dining and public transport. The room was a great size and the facilities were very nice.

Excellent hotel.

Perfect location. Beautiful room.

Just the little things, ordered from service and said I would like salad on the burger

Hotel is in a great location, it is clean and the staff is very helpful and friendly.

The staff were ok. Seemed disinterested

Perfect

We loved our stay at Hotel X Brisbane, the staff were friendly and helpful and the rooms were comfortable and well set out .

A

Decent city centre hotel, clean, tidy, friendly and helpful staff. Nothing wrong with it at all. Except 1 of the lifts to rooms was not working on a Friday, not great but tbf, didn't make that much difference.

Great location and very modern. Nice pool of rooftop overlooking the city

Amazing stay! Rooftop bar exceeeded all expectations.

Well located hotel, but it has a lack of personality. The check in desks are tucked away to the side. The pool area was unattended, just people replacing towels every so often, but tables and chairs were not cleaned. The rooftop restaurant has great views, but the food isn’t good. The first room we were given on the 4th floor looked into a wall, so we asked to be moved to the 6th floor, but we were charged an extra $40 x night, though the room looked the same, but with a nicer view. The Wc has no toilet brush and it’s impossible to keep it clean. The rest is pretty standard for Australia, with no breakfast included.

Very comfortable hotel room...quiet, amazing shower and bed. If ever I'm in Brisbane again I will stay here

Chose this hotel because of the pool and were told on check-in that the pool would be closing at 3pm for a wedding. Very disappointed. Hotel seemed quite basic for the price. Overpriced…

Good location for the night life of Fortitude Valley and an easy walk to the closest river ferry stop and Felons brewery and restaurants area. Roof top pool and cocktail bar were great with views over the city. Staff were friendly and service good. We found the volume a bit high for conversations. It would have been nice to have had an area screened off where the speakers were turned down. We still liked it though and the pool was lovely. The room looked nice and was a decent size but housekeeping was poor. The room wasn't made up on one of the days. Also, coffee pods nor replaced, surfaces left unwiped, carpet didn't look like it has seen a hoover. Glass doors on the bathroom is an oddity to us too...why do they do that? Breakfast was a high spot. Service and food were excellent. Nice area to start the day. The biggest negative was the management. We had several issues: 1. On arrival (jetlagged) we were told our booking did not include breakfast but we thought it did. They were adamant it did not so we ate elsewhere on the first day. Then, I checked my app etc, found it did include breakfast and after showing reception, they agreed and blamed inexperienced staff. 2. On checkout, we were charged another person's room service. 3. The bill was confusing with areas that required clarification. 4. Poor housekeeping indicates that management are not monitoring.

Everything was great, however I was expecting a couple of complimentary bottles of water to keep the overall standard at the same level. Otherwise great stay.

The place has a very hip - young vibe - very modern.

Staff so frieny