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Grafenberg Resort by Alpeffect Hotels
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Grafenberg Resort by Alpeffect Hotels
Apartments
9.0
/10
Exceptional
32 reviews
What Guests Say About Their Stay
Craig
10.0
/ 10
This was our first time visiting Austria and we were not disappointed! As a family of four with two children age 6 and 10 the location of the hotel and the facilities offered by the hotel was second to none. Specifically the included pool pass to the local water park was outstanding. The safe environment of the hotel and the local area meant it was the first time we felt that we could leave the kids somewhat unattended and meant we could properly relax. All local amenities are in walking distance, (snow lifts, walks up the mountains, local shops). Staff were very friendly and helpful throughout our stay. The room was clean and tidy with ample space, two separate bathrooms was a welcomed surprise! We did the all inclusive option but there is plenty of utilities to do self catering if you prefer (oven, hob, fridge, freezer etc). Perhaps the only negative, but this is probably the case with all holidays, the all inclusive option was very good but the buffet did get a bit tedious towards the end. One recommendation for the hotel would be to improve their coffee and offer oat milk, but that is because we are coffee snobs. All in all this was such an amazing experience and would we come back……it’s a huge yes from us!
Miroslav
10.0
/ 10
Amazing family friendly property in the heart of gorgeous Alps. Rooms are very spacious and well equipped, staff was very friendly and the dining was amazing. There are countless hiking / family activity options in a close proximity. We definitely want to come back again perhaps in the winter to enjoy skiing. Wholeheartedly recommended!
Verified traveler
10.0
/ 10
The rooms (more appartments) are huge, 10p can sleep here although that might be somewhat crowded. The hotel is opposite the funicular railway which connects walkways in the mountains between Flachau, Wagrain and St Johan. Especially fun for families with kids, there is a lot to do!
The food is great and so is the staff. COVID-19 measurements in the restaurant: it’s buffet style and everyone uses a plastic glove on one hand so no one touches anything. The staff wears facemasks. The guests wears them, depending on where they are from. It’s not mandatory in the restaurant.
The WiFi is great everywhere and extremely fast. The mattresses are very (!) hard and the water pressure in the showers is low. We missed a fitness room and there are no massages possible in these COVID-19 times, but if you really want to, you can go to the sporthotel opposite, they also offer this to guests from other hotels.
If you’re hesitating: don’t! It’s a wonderful hotel in a beautiful area with lots to do! We stayed here for two weeks in the summer, but would have loved to stay a lot longer.
In the Area
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Hofmark 5, Wagrain, Politischer Bezirk Sankt Johann im Pongau, Salzburg, Austria, 5602
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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What's around Grafenberg Resort by Alpeffect Hotels
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Hofmark 5, Wagrain, Politischer Bezirk Sankt Johann im Pongau, Salzburg, Austria, 5602
Discover More About Grafenberg Resort by Alpeffect Hotels
Location
Grafenberg Resort by Alpeffect Hotels is a apartment in a good neighborhood, which is located at Wagrain.
About Grafenberg Resort by Alpeffect Hotels
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grafenberg Resort by Alpeffect Hotels exclusively for you.
With all facilities offered, Grafenberg Resort by Alpeffect Hotels is the right place to stay.
All facilities in Grafenberg Resort by Alpeffect Hotels
Others
Things to Do
- Indoor pool
- Sauna
- Steam room
- Spa
Public Facilities
- Restaurant
- Others
- SMOKE_FREE
Food and Drinks
- Breakfast
- Bar
General
- PARKING_SURCHARGE
- Terrace
Hotel Services
- Luggage storage
- 24-hour Receptionist
Sports and Recreations
- Game room
- Ski storage
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grafenberg Resort by Alpeffect Hotels
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
- Self parking fee: EUR 2.5 per night
- Pet fee: EUR 16 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 200.0 per stay
- A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: EUR 2.35 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:30 - 19:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:30 - 19:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grafenberg Resort by Alpeffect Hotels | 10 |
Another facilities in Grafenberg Resort by Alpeffect Hotels | Indoor pool, Sauna, Steam room, Spa, Others |
Frequently asked question in Grafenberg Resort by Alpeffect Hotels
What are available facilities at Grafenberg Resort by Alpeffect Hotels?
There are top facilites at Grafenberg Resort by Alpeffect Hotels such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grafenberg Resort by Alpeffect Hotels?
The standard check-in time at Grafenberg Resort by Alpeffect Hotels is starting from 15:30 - 19:00 while the latest check-out time is at Before 10:00
Does Grafenberg Resort by Alpeffect Hotels provide breakfast?
Yes, Grafenberg Resort by Alpeffect Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grafenberg Resort by Alpeffect Hotels
Other sources (32)
9.0
Exceptional
From 32 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
8.8
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Traveler Reviews Grafenberg Resort by Alpeffect Hotels
Number of reviews per page
20
40
Top reviews
Hadar
Leisure Family
8.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
1. Very nice and helpful staff at the reception. Employees at the restaurant cannot really communicate or answer questions unfortunately (other than the lovely woman in breakfast) 2. Very nice, large, clean, comfortable rooms 3. Food was mostly good, large choice of salads and vegetables 4. The pool is nice BUT slippery and dangerous. It will end badly if not taken care of 5. No outside area for kids at all, and the indoor room is not nice at all 6. Area is beautiful, just in front of the cable car, nice views, nice river
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Craig
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
This was our first time visiting Austria and we were not disappointed! As a family of four with two children age 6 and 10 the location of the hotel and the facilities offered by the hotel was second to none. Specifically the included pool pass to the local water park was outstanding. The safe environment of the hotel and the local area meant it was the first time we felt that we could leave the kids somewhat unattended and meant we could properly relax. All local amenities are in walking distance, (snow lifts, walks up the mountains, local shops). Staff were very friendly and helpful throughout our stay. The room was clean and tidy with ample space, two separate bathrooms was a welcomed surprise! We did the all inclusive option but there is plenty of utilities to do self catering if you prefer (oven, hob, fridge, freezer etc). Perhaps the only negative, but this is probably the case with all holidays, the all inclusive option was very good but the buffet did get a bit tedious towards the end. One recommendation for the hotel would be to improve their coffee and offer oat milk, but that is because we are coffee snobs. All in all this was such an amazing experience and would we come back……it’s a huge yes from us!
Read More
Miroslav
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Amazing family friendly property in the heart of gorgeous Alps. Rooms are very spacious and well equipped, staff was very friendly and the dining was amazing. There are countless hiking / family activity options in a close proximity. We definitely want to come back again perhaps in the winter to enjoy skiing. Wholeheartedly recommended!
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 262 week(s) ago
Expedia Group verified review
The rooms (more appartments) are huge, 10p can sleep here although that might be somewhat crowded. The hotel is opposite the funicular railway which connects walkways in the mountains between Flachau, Wagrain and St Johan. Especially fun for families with kids, there is a lot to do!
The food is great and so is the staff. COVID-19 measurements in the restaurant: it’s buffet style and everyone uses a plastic glove on one hand so no one touches anything. The staff wears facemasks. The guests wears them, depending on where they are from. It’s not mandatory in the restaurant.
The WiFi is great everywhere and extremely fast. The mattresses are very (!) hard and the water pressure in the showers is low. We missed a fitness room and there are no massages possible in these COVID-19 times, but if you really want to, you can go to the sporthotel opposite, they also offer this to guests from other hotels.
If you’re hesitating: don’t! It’s a wonderful hotel in a beautiful area with lots to do! We stayed here for two weeks in the summer, but would have loved to stay a lot longer.
Read More
Nick
Friends and Family
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Meget renligt hotel. Ligger OK centralt, god service
Michael Peter
Friends and Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Super hyggeligt hotel!
Uwe
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Sehr sauber und nettes Personal.
Das Essen ist hervorragend.
Jesper
Friends and Family
10.0
/10
Reviewed 107 week(s) ago
Hotels.com verified review
God beliggenhed, rene og store lejligheder, venlig betjening
Matthias
Leisure Family
8.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Abschließend kann ich dem Grafenberg-Resort für unsere Zeit dort 4 von 5 Sternen geben und ist an den Erwartungen angelehnt, die wir vor Reiseantritt hatten.
Wie die Einschätzung zu Stande kommt gebe ich hier an:
Zimmer absolut sauber und groß. Werden halt nicht jedes Jahr gestrichen. Wer sich daran stört, bitte… Betten gefühlt tatsächlich etwas durchgelegen. Spar-Bereich mit einem Pool und 2 Saunen überschaubar. Für Zwischendurch aber voll ok, wir machen ja keinen Hotelurlaub. Um den Pool alles sehr glatt (RUTSCHGEFAHR) mit Schlappen aber kein Problem, die man aus hygienischen Gründen schon tragen sollte. Dampfsauna war zu unserer Zeit viel zu heiss oder gar nicht richtig in Betrieb. Generell könnte man den Saunabereich auch vor 15.30 Uhr öffnen bzw. nach dem Wetter ausrichten.
Essen war sehr gut und mit ausreichender Auswahl. Mittags gibt es „lediglich“ Suppe, aber das wusste man ja vorher und ist aufgrund der Lage verständlich und auch völlig in Ordnung.
Getränke nicht original (Cola/Fanta usw) aber auch hier für uns kein Grund zum meckern.
Wer sich hier stört, sollte vielleicht einmal das Preis-Leistungsverhältnis auf den Prüfstand stellen und sich im Hilton einmieten.
Service außerordentlich klasse. Das Personal war immer freundlich, hilfsbereit und zu jederzeit bemüht uns den Aufenthalt so gut wie möglich zu gestalten.
Wir (Familie mit 2 Kindern) wollten Aktivurlaub machen und die Gegend erkunden. Das ist im Grafenberg-Resort sehr gut machbar.
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Claudia
Leisure Family
10.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
Es war ein super toller Familienurlaub, die Zimmer waren super groß es gab zwei separate Zimmer mit Bad. Am Essen konnte man auch nichts aussetzen es war abwechslungsreich und für jeden was dabei
Sascha
Leisure with Children
2.0
/10
Reviewed 207 week(s) ago
Expedia Group verified review
Leider ließ die Sauberkeit und die Umsetzung der Coronaregeln sehr zu wünschen übrig. Im ersten Zimmer fanden wir ein Schlafsofa vor, dass nach Urin roch, im Ersatzzimmer, dass angeboten wurde nachdem kein Putzpersonal mehr zur Verfügung stand, begrüßte uns in der Toilette die große Hinterlassenschaft des Vorgängers. Diese Sauberkeitsmängel sind besonders während Corona nicht akzeptabel und hätten bei der Reinigung auffallen müssen. Da fragt man sich schon ob/wie in diesem Hotel geputzt wird.
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Verified traveler
Leisure Family
10.0
/10
Reviewed 208 week(s) ago
Expedia Group verified review
Onze eerste keer in Oostenrijk. En we vonden het fantastisch. Onder meer door het verblijf in het grafenberg resort. Bij aankomst zijn we vriendelijk onthaald. Het appartement was proper en alle voorzieningen zijn aanwezig. De grote ramen in het appartement geven een extra ruim gevoel. Het eten was lekker en voldoende variatie. Het was een fijn, proper en kindvriendelijk verblijf. Wij komen zeker nog terug.
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Jean guy
Friends and Family
10.0
/10
Reviewed 256 week(s) ago
Hotels.com verified review
au top, malgrè les conditions sanitaires la piscine et le spa étaient réservés à l'avance et des gants en plastique étaient proposés pour le buffet
Debora
Friends and Family
8.0
/10
Reviewed 262 week(s) ago
Hotels.com verified review
Grafenberg Resort is een mooi hotel. De appartementen zijn ruim, het is prettig om (als je met een gezin bent) apart van de kinderen te kunnen slapen. De keuken is ook ruim en je hebt een eethoek plus hoekbank. Wij zaten op de begane grond en hadden buiten een terras. Dit was wel open dus onze 2-jarige dochter kon zo weglopen, dit was een minpunt dat het niet afgesloten was. Andere kamers hebben een balkon. Daarnaast vonden wij de bedden niet super. Wel op elke kamer nog een TV. Ook hadden we 2 badkamers, erg prettig.
Het eten was voldoende tot prima. Verschillend per dag en smaak. Maar ruime keuze.
Binnen is een zwembad, voor een paar baantjes trekken prima maar je hebt ook een gastenkaart om gratis te zwemmen in Wasserwelt, een aanrader!
De omgeving van Wagrain is fantastisch, je loopt van het hotel zo naar de Grafenberg bergbahn. Hierboven is het voor de kinderen ook fantastisch om te lopen en te spelen.
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Nada
Leisure Family
8.0
/10
Reviewed 264 week(s) ago
Expedia Group verified review
Das Personal war sehr freundlich und hilfsbereit.
Verified traveler
Leisure with Children
10.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
Ideal für Familienurlaub! Die Zimmer sind sehr schön! Vor allem sind sie leise, kein Lärm aus den anderen Zimmern oder dem Gang zu hören. Das Personal war ausgesprochen freundlich, hilfsbereit und zuvorkommend!
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