What do past guests say about Melia Tortuga Beach?

Melia Tortuga Beach is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Melia Tortuga Beach

Name: Melia Tortuga Beach
Address: Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal, Cape Verde, Urbanizacao da Cabocan ZDTI Ponta Preta, Sal, Cape Verde
Rating: 8

Resorts

8.0

/10

Very Good

206 reviews

What Guests Say About Their Stay

Paul Gordon

10.0

/ 10

We were sad that La Cabana didn't have Calamari and Spinach Crockettes. Also some of the food like pasta was cold that should have been hot at the Spices. We would have liked to have seen some pizza at the buffet.

Mark

10.0

/ 10

Was a lovley stay very friendly staff couldn't want for nothing cheers to all staff, rooms very spacious little dated but dont let that put you of it was a lovely stay

RAMALINGAM

10.0

/ 10

The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker

In the Area

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Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal, Cape Verde

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Elevator

Staying at Melia Tortuga Beach is a good choice when you are visiting Sal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Melia Tortuga Beach

Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal, Cape Verde

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Location

Staying at Melia Tortuga Beach is a good choice when you are visiting Sal.

About Melia Tortuga Beach

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Melia Tortuga Beach exclusively for you.

Get precious and unforgettable moment during your stay at Melia Tortuga Beach.

All facilities in Melia Tortuga Beach

Others

Things to Do

SHOPPING_ON_SITE
Beach umbrella
Outdoor pool
Poolside bar
Turkish bath
Spa
Garden
Beach towel
BEACH_CABANAS_SURCHARGE
POOL_CABANAS_SURCHARGE
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Multilingual staff
Luggage storage
Porter
24-hour Receptionist
Concierge

Food and Drinks

Bar
Poolside bar
Beach Bar

General

PARKING
Smoking area
Terrace

Public Facilities

Others
Elevator
Restaurant

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Children pool

Shuttle Service

Airport transfer with surcharge

Nearby Facilities

GIFT_SHOP_OR_NEWSSTAND

Sports and Recreations

Fitness

Accommodation Policy & General Information in Melia Tortuga Beach

Important Note

Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Melia Tortuga Beach	270
Number of floors in Melia Tortuga Beach	2
Another facilities in Melia Tortuga Beach	SHOPPING_ON_SITE, Beach umbrella, Outdoor pool, Poolside bar, Turkish bath

Frequently asked question in Melia Tortuga Beach

What are available facilities at Melia Tortuga Beach?

There are top facilites at Melia Tortuga Beach such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Melia Tortuga Beach?

The standard check-in time at Melia Tortuga Beach is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Melia Tortuga Beach?

Melia Tortuga Beach is a 5.0-star hotel.

How many floors does Melia Tortuga Beach have?

Melia Tortuga Beach has 2 floors.

How many rooms are available at Melia Tortuga Beach?

Melia Tortuga Beach has 270 rooms in total.

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More Reviews from Other Guests in Melia Tortuga Beach

Overall Ratings & Reviews Melia Tortuga Beach

Other sources (206)

8.0

Very Good

From 206 reviews

Cleanliness

8.0

Room Comfort

8.6

Location

7.4

Service and Facilites

8.2

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Traveler Reviews Melia Tortuga Beach

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Top reviews

Pembe Hatice

Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The staff were really friendly, especially Erica who went above and beyond — she was just so lovely and welcoming. We paid extra for birthday decorations for our mum’s room, and the team really went the extra mile to make it look beautiful, which made her day feel so special. I wouldn’t class the hotel as a 5*, more of a solid 4*, but I honestly couldn’t fault it and would definitely stay again if I came back to Cape Verde!

Steve

Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff thank you

Vanila

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff was friendly, Food was delicious and we enjoyed the pool everyday!

Amy Anouska

Leisure with Partner

6.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

The hotel grounds were lovely as were the staff. However the hotel is very outdated and will look slightly different to the photos. We also had ants all over our bed when we first arrived so had to get the covers changed twice and the shower towels sometimes did not appear clean.

Nazim

Leisure with Partner

4.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Didn’t realise our room would be next to building site. Staff nice, food and drink nice. Hotel looked dated and felt ‘not quite finished’. Blood stain on one of the blanket throws on the bed. Felt we were here for too short a stay (3 nights) to change rooms as we were told we could only change rooms the following day. Despite this we loved our short break.

Paul Gordon

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Mark

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Was a lovley stay very friendly staff couldn't want for nothing cheers to all staff, rooms very spacious little dated but dont let that put you of it was a lovely stay

Diana

6.0

/10

Reviewed 48 week(s) ago

The hotel gives breakfast, lunch and dinner which is amazing

Kerry

8.0

/10

Reviewed 342 week(s) ago

Hotels.com verified review

Food was good but not great and the staff (with a few exceptions) weren't the friendliest. They weren't rude but some had a demeanor like they didn't want to be there or you were putting them out. The WiFi was terrible.

Racky

8.0

/10

Reviewed 409 week(s) ago

Expedia Group verified review

Like all hotels there was good and bad..... but overall good value for a family of four: *Nice grounds, all buildings only 2 storey so felt homely and nice that there is a choice of a noisy or a quiet pool. Pools were a bit too cold but got in eventually. *Sunbed reservation/usage caused friction amongst the guests as there were not enough for all guests at peak times whilst others where reserved with towels but unused for hours. Think this needs to be resolved as lying in the sun is what a Cape Verde holiday is all about. *Aqua restaurant was lovely, Grill was good with nice setting, whilst the other 2 were fine with lots of choice - our teenage boys said best cooked meat ever! *Good drinks range - lovely cava, red wine and cocktails. Beer, white wine and rose not so good. *Used the gym daily but 3 of the 5 machines were broken for the whole time (reported this on day 1), however they are dependent on an external company coming to fix them. *Our air conditioning unit went wrong and they arrived within 10 mins of reporting it and fixed it soon after. *Very appreciative of the daily maid service who made our beds - thank you! Staff were mostly lovely especially the bar staff. Would stay there again.

Sarah

10.0

/10

Reviewed 414 week(s) ago

Expedia Group verified review

On arrival, we were greeted with fruit cocktails as we booked in. We were taken by buggy down to our accommodation overlooking the pool which was spacious, clean and well presented. We were travelling as a party of four with two adults and two teenagers. There was free wifi in the apartment which the teenagers were very pleased about and we could even get wifi on the beach! There were four restaurant, three of which you need to book for evening meal and we would recommend that you book for the week on the day you arrive. Our favourite was O'Grill, which was on the beach. Others liked Waterside restaurant and Aqua restaurant. Spices buffet restaurant always had plenty of choice and space and doesn't need to be booked. The food was very good quality and quantity. Drinks were always available from the main three bars and they make a lovely cup of coffee in the Sway bar by reception. If you want a good trip out then go and see Fransisco by the Beach Bar (He usually had a yellow top on and wooly hat). Island tour is a must although prepare for a few added expenses to get into some locations and for lunch. Takes pens, paper etc and anything for the children in the Shanty Town if you go there. There were always sunbeds available whether by the pool or on the beach which are included in the price but take pegs for your towels as it may be windy. The staff were always polite and helpful. We would love to go back again.

carla

8.0

/10

Reviewed 415 week(s) ago

Hotels.com verified review

Apartments nice with a kitchen (although no kitchenware available, except a few glasses). The beach is nice but rocky. Food is acceptable, but not exceptional.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.