Cromwell Hotel Stevenage

Hotels
8.2
/10
Very Good
806 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Maria A
10.0
/ 10
I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Verified traveler
10.0
/ 10
Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
In the Area
See Map
High Street Old Town, Stevenage District, Hertfordshire, England, SG1 3AZ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Cromwell Hotel Stevenage is located in area / city Stevenage District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cromwell Hotel Stevenage

High Street Old Town, Stevenage District, Hertfordshire, England, SG1 3AZ
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Discover More About Cromwell Hotel Stevenage

Location


Cromwell Hotel Stevenage is located in area / city Stevenage District.

About Cromwell Hotel Stevenage

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cromwell Hotel Stevenage.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cromwell Hotel Stevenage exclusively for you.

Cromwell Hotel Stevenage is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Cromwell Hotel Stevenage is the right place to stay.

All facilities in Cromwell Hotel Stevenage

Others Cromwell Hotel Stevenage
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • PARKING
  • Terrace

Business Facilities

  • MEETING_ROOM
  • Conference room
  • CONFERENCE_SPACE

Things to Do

  • Garden

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Cromwell Hotel Stevenage

Important Note
  • Fee for English breakfast: approximately GBP 11.00 for adults and GBP 9.50 for children
  • Fee for in-room wireless internet: GBP 1 per stay (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cromwell Hotel Stevenage
77
Number of floors in Cromwell Hotel Stevenage
3
Another facilities in Cromwell Hotel Stevenage
Laundry service, Express check-in, Wedding service, Luggage storage, Express check-out

Frequently asked question in Cromwell Hotel Stevenage

What are available facilities at Cromwell Hotel Stevenage?
There are top facilites at Cromwell Hotel Stevenage such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cromwell Hotel Stevenage?
The standard check-in time at Cromwell Hotel Stevenage is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Cromwell Hotel Stevenage provide breakfast?
Yes, Cromwell Hotel Stevenage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cromwell Hotel Stevenage?
Cromwell Hotel Stevenage is a 3.0-star hotel.
How many floors does Cromwell Hotel Stevenage have?
Cromwell Hotel Stevenage has 3 floors.
See All

More Reviews from Other Guests in Cromwell Hotel Stevenage

8.2
Very Good
From 806 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

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Most Relevant
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Traveler Reviews Cromwell Hotel Stevenage

Number of reviews per page
20
40
Top reviews
Simon
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were told at check in that we had been upgraded to a family room. It wasn't an upgrade, there was an extra single bed. The main bed was quite small, we would have preferred to have kept the original arrangement.
Verified traveler
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Maria A
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Read More
Andy
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
Read More
Lucy
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Clementene
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Read More
Nicholas
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Read More
Verified traveler
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Verified traveler
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was a little too warm but generally clean and comfortable with everything needed.
David
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Johanna
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rude staff
Steven
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good hotel well appointed
Lindsey
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Alexander
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
John
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent Hotel in a great location .
Isabelle
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great option
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
jeff
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
Claire
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Read More
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Cromwell Hotel Stevenage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 806 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cromwell Hotel Stevenage

Number of reviews per page
20
40
Top reviews
Simon
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We were told at check in that we had been upgraded to a family room. It wasn't an upgrade, there was an extra single bed. The main bed was quite small, we would have preferred to have kept the original arrangement.
Verified traveler
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Exceptional ! The staff really make you feel at ease and help the best way they can to accommodate your needs.
Maria A
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I stayed in two different rooms between two nights. Both were very comfy, although the second one - the single twin bed - did not have an air conditioning unit even though they did provide a fan. Reception was friendly and helpful, breakfast was good with eggs and hash browns I could eat as a vegetarian, and there were nice event spaces and a front patio as well. I was there for a friend's wedding that took place nearby and was happy this was the hotel she chose.
Read More
Andy
icon-Business
Business
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

It’s a frustrating review, the hotel is lovely, the staff were on point and the attached bar and restaurant both excellent. Sadly, I had a terrible nights sleep due to the almost unbearable temperature of the room. I’ve never stayed anywhere quite like it, the inch opening of the window and small fan provided dud nothing to make it any better. A lovely hotel,
Read More
Lucy
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean and well sized, as was the bathroom. We had upgraded to the executive room as the description said that it was a Queen bed, but it wasn't. It was just a double, not even king-size, and fairly uncomfortable at that. Consequently we had a pretty rubbish night's sleep.
Clementene
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Terrible check in, unprofessional, one member of staff stormed off leaving another to deal with us. Clearly having personal issues with each other.
Verified traveler
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location and the hotel has all amenities to be a really great hotel however, room was so hot, air con machine provided but it was so loud we barely slept. Restaurant is a great space but cooked breakfast was cold, only the manager and one other staff were able to help with requests all other junior staff were slightly unaware of the options available in the restaurant when asked they’re reply on where to order fried eggs it was “I’ll get my manager”. Just a few small touches regarding service however as mentioned it has all the amenities to be a brilliant hotel.
Read More
Nicholas
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff and service was amazing, bed comfy but room was stifling hot even with a portable air conditioning unit as the window doesn’t open wide enough for the hot air to be let out, so although the bed was extremely comfy I couldn’t manage any sleep. The bathroom flooded as I took a shower because the shower screen is not sufficient and I had to leave all the towels on the floor to absorb the water.
Read More
Verified traveler
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful room in the old town, 24hr check in service and a wonderful included breakfast.
Verified traveler
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was a little too warm but generally clean and comfortable with everything needed.
David
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great evening … very hot , but I slept… noisy on the street, but I slept … my wife struggled with the road / people noise
Johanna
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rude staff
Steven
icon-Business
Business
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good hotel well appointed
Lindsey
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room is beautiful, clean and nicely furnished. Quiet and bed comfy.
Alexander
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Everyone who worked there was really nice. Little hard to find a shop open in the evening so just be prepped. I’m sure they have extra food at the hotel
John
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Excellent Hotel in a great location .
Isabelle
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great option
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Was a lovely hotel, stayed there as it was a freinds wedding and theplace was beautiful
jeff
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were friendly and helpful. Good parking. The food was well cooked and served. We don't like buffet breakfast but it was hot and well displayed.
Claire
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Check-in started off a bit frustrating, as the reception was unmanned and we had to wait a little while to find someone. That said, once we were attended to, the staff were exceptionally friendly and helpful throughout our stay. We were told around 8 p.m. that the hotel bar would open at 11 p.m. when the night team arrived. Not a major issue, but it meant a late-night dash to Tescos opposite for a bottle of wine instead. The bedroom itself was lovey - comfortable and nicely decorated. I even liked the pillow so much I ordered one from the website! However, the room was a bit too warm, but things went downhill from there. Our view was directly onto the hotel’s extraction ducting. While the room came with a fan and we opened the window to cool down, the night-time noise from the ducts was loud and persistent, leading to a really poor night’s sleep. To top it off, the room seemed set up for just one guest, with a small double bed - not what I had booked.
Read More
Number of reviews per page
20
40