Novotel Cambridge North

My family and I, along with our dog, had a wonderful stay at the Novotel Cambridge North. The hotel is modern and clean. We stayed for two nights, and we enjoyed the sauna, pool, and restaurant, all of which were excellent. Its location next to Cambridge North Station made it very convenient for us.

Good hotel, clean pool and changing areas. Friendly staff.

A beautiful, welcoming, clean and airy hotel, with an abundance of facilities, including a pool and spa facilities. It came recommended to us by my friend, who visits it regularly. All the staff members were friendly and helpful. The breakfast was amazing and catered for vegan and gluten free well. The location was a distance from town but it was situated next to the train station (Cambridge North) and buses outside the entrance. The parking was plentiful - the station car park run privately, that backs onto the hotel. It can be paid for online, when you park.

Staff were very friendly, pool is great, breakfast is really good lots of choice. Short bus trip into the city centre.

Amazing

*

Lovely hotel and great service. Perfect for a short family stay.

Unfortunately, I was disappointed with several aspects of my stay. I was charged £30 more than my sister-in-law for the same room and package, with the only explanation given being a 30-minute difference in our booking times. This seemed unreasonable and left me feeling frustrated. Directions on where to park could also be clearer. In addition, the kettle in the room kept breaking down, and the TV was faulty and stuck on one channel. These issues affected the comfort and convenience. The positive experience was Genni from reception and breakfast staff who were professional, friendly, and helpful.

New hotel, clean. Just a bit of a functional but flat reception when we arrived. Train station obviously super convenient, just a shame that Cambridge Station (the next stop) is so far out of town - 15 mins walk. We ended up getting an Uber into town, train back.

Nice location and very good conditions of the rooms and common areas

Stopped here to be close to cambridge north train station as was going in to work in cambridge for the day. Ideal location, nice clean hotel with comfy bed. Ordered room service which came quickly and was hot and delicious

Great for a couple of days visiting cambridge

Everything was perfect

Great hotel with excellent transport connections to Cambridge. Just needs some electric car chargers

The hotel is nice but the bed and cover provided for children is not great. The restaurant is quite expensive for what you get, the staff was very nice though. Registration for parking is quite complicated.

Excellent services throughout our stay

Amazing hotel. Friendly staff and perfect location.

Friendly welcome, reception staff were knowledgeable and helpful, communal areas clean and comfy. Parking was a decent price and convenience shop opposite which was handy. Location for train station was amazing with just 1 stop to Cambridge centre. Room- Nice linen, comfy beds, very clean, nice toiletries (though I think the shampoo was actually just shower gel and no conditioner). Great TV with radio and ability to cast from devices. Effective blackout blinds, and despite proximity to train station was very quiet. Temperature control was good. Poor hospitality try! Breakfast- poorly staffed, cereals/ bread/ pastry options were basic, juice machine was poor quality, coffee machine had good options. Cooked breakfast was nice. Continental had a nice variety. Bar/ Restaurant- poorly staff, but nice food, adequate drink selection Leisure facilities- nice pool, adequate gym, changing room cramped with little room for sitting/ putting things down. Lockers were difficult to lock. No spinners or bags for wet swimming costume/ trunks. Loads of towels.

Excellent hotel. Ideal for the train station.

I really enjoyed my stay here. I find it hard to advocate for myself in person about room preferences so emailed a 5 days before my trip and then again via Expedia app a couple of days before and received no response. I did call and they said a note would be added but when I arrived to my room I could see that my preference wasn’t noted so I think communication could be improved. Otherwise, I felt comfortable rooms were very well sound proofed and curtains definitely blackout so I had a great sleep.