Novotel Balikpapan

Hotels
8.5
/10
Very Good
1,835 reviews

What Guests Say About Their Stay

Bedroom (45)
Room Space (44)
Distance To City Center (43)
Ambiance (41)
Lini S.
8.5
/ 10
Comfort, big bed, big room, rather old building. Variety breakfast. Near to mall.
Nadya S. A.
10.0
/ 10
The breakfast was great
rudy m.
10.0
/ 10
Comfortable and great for your trip in Balikpapan.
nauvalia o.
9.7
/ 10
Nice view to the beach and pool. Hotel room is clean and meets my expectations. Breakfast menu is standard.
Muharza
8.5
/ 10
Good service and nice room....
In the Area
See Map
JL Brigjen Ery Suparjan No 2, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76112

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Balikpapan is located in area / city Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Novotel Balikpapan

Discover More Places
JL Brigjen Ery Suparjan No 2, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76112
Lobby Novotel Balikpapan
Lobby 2 Novotel Balikpapan

Discover More About Novotel Balikpapan

Location


Novotel Balikpapan is located in area / city Balikpapan City Center.

About Novotel Balikpapan

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Novotel Balikpapan.

All facilities in Novotel Balikpapan

Bar, Cafe and Lounge Novotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Novotel Balikpapan
Swimming Pool
Entertainment Facility Novotel Balikpapan
Entertainment Facility
Fitness Center Novotel Balikpapan
Fitness Center
Functional Hall Novotel Balikpapan
Functional Hall

Hotel Services

  • Concierge
  • Express check-in
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Balikpapan

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Number of floors in Novotel Balikpapan
9
Another facilities in Novotel Balikpapan
Concierge, Express check-in, 24-hour Receptionist, Outdoor pool, Children play area

Frequently asked question in Novotel Balikpapan

What are available facilities at Novotel Balikpapan?
There are top facilites at Novotel Balikpapan such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Balikpapan?
The standard check-in time at Novotel Balikpapan is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Balikpapan

Traveloka (1,747)
Other sources (88)
8.5
Very Good
From 1,747 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

8.7

Service and Facilites

8.6

People often mention about Novotel Balikpapan
All
Distance to City Center (27)
Accessibility (26)
Room Space (26)
Bedroom (26)
Staff Friendliness (24)
Ambiance (24)
Family Friendly (23)
Variety (23)
Hotel Area (21)
Check-in/out Time (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novotel Balikpapan

Number of reviews per page
20
40
Customer reviews
Abdul R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Recommended for those who bring children to swim
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2025
Dear Abdul R., Thank you for your positive review. We are pleased to know that our pool facilities provide a pleasant experience, especially for guests with children. We look forward to welcoming you and your family back on your next visit to Ibis Balikpapan. Best regards, Ibis Balikpapan
Translated by Google Icon
See original
Anadhia K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Always stay here when I go to BPP.. It's really comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Ms. Anadhia, Thank you for choosing Novotel Balikpapan as your accommodation choice every time you visit Balikpapan. We are very pleased to know that you felt comfortable during your stay at our hotel. Your positive comments are a motivation for our entire team to continue providing the best service. We look forward to welcoming you back on your next visit. Warm regards, Sigit Budiarso, General Manager, Novotel Balikpapan
Translated by Google Icon
See original
b***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very interesting, varied breakfast menu and friendly service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear B*n, Warmest greetings from Novotel Balikpapan. Thank you for your positive review. We are delighted to hear that you enjoyed our varied breakfast menu and the friendly service from our team. Your comments motivate us to continue providing the best service with every visit. We look forward to welcoming you back soon for an even more enjoyable experience. Best regards, Sigit Budiarso, General Manager
Translated by Google Icon
See original
Profile Picture
Irsyad R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Novotel has been one of the choice if i am on vacation in Balikpapan. The bed was huge, able to accomodate my wife and I and also my 11 year old daughter. room and bathroom is clean. the only minus point from me is the check in time which at 15:00. Other hotel usually can accomodate ar 14:00. Overall score from me is 4 out of 5. Ganbatte Novotel Balikpapan!!
Read More
Find this review helpful?
Accommodation's Reply
17 Jul 2025
Dear Irsyad R., Warmest greetings from Novotel Balikpapan! Thank you for choosing us as your preferred accommodation during your vacation in Balikpapan. We truly appreciate your kind words about our spacious bed, clean room and bathroom — we're glad to hear it comfortably accommodated your family. We also sincerely thank you for your constructive feedback regarding our check-in time. Your input is valuable and will certainly be shared with our management team for further review and improvement. Your overall rating of 4 out of 5 means a lot to us, and your encouragement – Ganbatte Novotel Balikpapan! – truly made our day. 😊 We look forward to welcoming you and your family back again soon for an even better experience! Warm regards, Sigit Budiarso General Manager
U***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the atmosphere in the rooms and restaurant is pleasant.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear U*s, Warmest greetings from Novotel Balikpapan. Thank you for this brief but meaningful review. We are delighted to learn that you enjoyed our room and restaurant, and that you received friendly service from our team. Positive comments like this encourage the entire team to continue providing the best service. We look forward to your next visit to Novotel Balikpapan. Sincerely, Sigit Budiarso, General Manager
Translated by Google Icon
See original
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The staff is nice and friendly, only there is a note that the air conditioning in the hotel room I stayed in was not cold enough.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Guest, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sigit Budiarso General Manager
Irhamni
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I like it, the place is clean and strategic, the food menu is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Guest, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Sigit Budiarso General Manager
Rahma f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very comfortable hotel, friendly staff, varied and delicious breakfast, strategic location... if I go to Balikpapan, I want to stay here again
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Rahma F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sigit Budiarso General Manager
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Everything is in order, only the parking availability is still lacking, especially for 4 wheels.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 May 2025
Dear M***n, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager
Anasta s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Almost every holiday to Balikpapan always goes to NOVOTEL. Spacious, clean and comfortable room
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear Anasta S., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIGIT BUDIARSO General Manager
Profile Picture
Christian R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly staff and varied breakfast menu.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear Christian R., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIGIT BUDIARSO General Manager
Profile Picture
Christian R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Strategic hotel and the best service provided, it is not wrong to come back here again when visiting Balikpapan.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Christian R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sigit Budiarso General Manager
V***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 17 week(s) ago
The hotel looks old. AC in our initial room did not work. Room stayed hot all night. Good that they moved us to another room tye next morning. Taking bath on the bathtube is a disaster. Water from the walls flow down to the floor. Wet floor. Breakfast was okay. Almost same food everyday (we stayed 3 nights). Water in indoor pool is very cold. Unable to swim especially if you go there with kids. Overall, we will not stay here again.
Read More
2 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear V***r, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about the AC, and drainage, and also to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SIGIT BUDIARSO General Manager
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
the staff is very friendly and smiles a lot
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear S***y, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIGIT BUDIARSO General Manager
M Najmi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
receipt for storing my luggage at reception, friendly service and still fresh
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear M Najmi R., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SIGIT BUDIARSO General Manager
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
very friendly and welcoming service..
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear M***i, Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at Novotel Balikpapan. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, SIGIT BUDIARSO General Manager
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The AC in room 308 is hot, it can be hot in the morning after taking a shower. The AC in the lobby is cooler, this is the umpteenth time I have not been comfortable staying at Novotel
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear D***n, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially for the AC matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager
a***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Fast check-in/out process, large spacious room, soft mattress, good hot and cold water, slightly dim lighting, cold AC, good view, clean, large and nice swimming pool, good breakfast, variety of changes.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear A***s, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager
a***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The hotel is nice, the room is spacious, the bed is soft, the bathroom is okay, there is a bathtub.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear A***s, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sigit Budiarso General Manager
LILIK W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Comfortable hotel. Every holiday I definitely stay here. Recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2025
Dear LILIK W, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sigit Budiarso General Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Novotel Balikpapan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.