Terra Nova, BW Premier Collection

Hotels
9.0
/10
Exceptional
932 reviews

What Guests Say About Their Stay

Diane
10.0
/ 10
The SIGNATURE customer service and professionalism exhibited by the staff at the Terra Nova is extremely high and commendable. We plan to make this venue our GODSU UNIVERSITY's home away from home for conferences, conventions, business and leisure travel. The leadership of the newly appointed General Manager Mr. Miguel Arthurs is embedded in the elevated spirit and service we experienced from the hotel staff. We were extremely pleased with the amenities including the pool, jacuzzi, breakfast area, bedroom, gym, all the finishing touches this exclusive experience at the Grand Terra Nova Hotel in Kingston, Jamaica. We especially enjoyed the warm smiles and infectious hospitality. We shall return very soon!
Stephanie
10.0
/ 10
My husband and I were extremely grateful for management’s response to an issue we encountered at the Terra Nova. There was a bit confusion related to our room but the General Manager quickly resolved our concern. His attention to our care during our stay was greatly appreciated! We will continue to choose the Terra Nova as our favorite property to stay in Kingston!
Wendy-Anne
10.0
/ 10
My stay was an all too short 24 hours. Driving into the hotel grounds, I immediately felt like I was transported to tranquility. The staff were welcoming, warm, helpful, and communicated clearly. Food was excellent. For lunch I had red peas soup, red snapper in a fish sauce with okra, macaroni and cheese, and an elderflower martini. The breakfast buffet offers great variety. I tried cake and salt fish for the first time and loved it. I also had a steamed green banana, filleted fish and onions and peppers, a fried dumpling, and a sausage link. My room was bright and spacious. My only complaint is there was no bath rug in the bathroom. Overall simply excellent. I am planning my next trip for later this year.
In the Area
See Map
17 Waterloo Road, Saint Andrew, Jamaica

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Terra Nova All Suite Hotel is located in area / city Saint Andrew. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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17 Waterloo Road, Saint Andrew, Jamaica
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Discover More About Terra Nova, BW Premier Collection

Location


Terra Nova All Suite Hotel is located in area / city Saint Andrew.

About Terra Nova All Suite Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Terra Nova All Suite Hotel exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Terra Nova All Suite Hotel.

All facilities in Terra Nova, BW Premier Collection

Others Terra Nova, BW Premier Collection
Others

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Outdoor pool
  • Garden
  • Casino

Public Facilities

  • Others
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Business Facilities

  • MEETING_ROOM
  • CONFERENCE_CENTER
  • CONFERENCE_SPACE
  • Business center

Food and Drinks

  • Nightclub
  • Bar
  • Breakfast

General

  • Banquet
  • Terrace

Shuttle Service

  • Airport transfer with surcharge

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Terra Nova, BW Premier Collection

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Terra Nova, BW Premier Collection
46
Another facilities in Terra Nova, BW Premier Collection
Laundry service, Tours, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in Terra Nova, BW Premier Collection

What are available facilities at Terra Nova, BW Premier Collection?
There are top facilites at Terra Nova, BW Premier Collection such as Restaurant, Swimming Pool, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Terra Nova, BW Premier Collection?
The standard check-in time at Terra Nova, BW Premier Collection is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Terra Nova, BW Premier Collection provide breakfast?
Yes, Terra Nova, BW Premier Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Terra Nova, BW Premier Collection

9.0
Exceptional
From 932 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

9.2

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Traveler Reviews Terra Nova, BW Premier Collection

Number of reviews per page
20
40
Top reviews
Judy
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I love the property, Stay many time. This trip the room was very tight for a couple to move around. I didn’t like that.
Angela
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We are regular visitors but on last visit we felt the property could benefit from some updating
Denise
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place, clean, love the property
Paul
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The meal was exceptional, and the staff provided warm and friendly service.
Diane
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The SIGNATURE customer service and professionalism exhibited by the staff at the Terra Nova is extremely high and commendable. We plan to make this venue our GODSU UNIVERSITY's home away from home for conferences, conventions, business and leisure travel. The leadership of the newly appointed General Manager Mr. Miguel Arthurs is embedded in the elevated spirit and service we experienced from the hotel staff. We were extremely pleased with the amenities including the pool, jacuzzi, breakfast area, bedroom, gym, all the finishing touches this exclusive experience at the Grand Terra Nova Hotel in Kingston, Jamaica. We especially enjoyed the warm smiles and infectious hospitality. We shall return very soon!
Read More
Stephanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My husband and I were extremely grateful for management’s response to an issue we encountered at the Terra Nova. There was a bit confusion related to our room but the General Manager quickly resolved our concern. His attention to our care during our stay was greatly appreciated! We will continue to choose the Terra Nova as our favorite property to stay in Kingston!
Read More
Horace
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff went above and beyond to help.
Angela
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and secure and everyone was friendly.
SEANDRA
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome
Wendy-Anne
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

My stay was an all too short 24 hours. Driving into the hotel grounds, I immediately felt like I was transported to tranquility. The staff were welcoming, warm, helpful, and communicated clearly. Food was excellent. For lunch I had red peas soup, red snapper in a fish sauce with okra, macaroni and cheese, and an elderflower martini. The breakfast buffet offers great variety. I tried cake and salt fish for the first time and loved it. I also had a steamed green banana, filleted fish and onions and peppers, a fried dumpling, and a sausage link. My room was bright and spacious. My only complaint is there was no bath rug in the bathroom. Overall simply excellent. I am planning my next trip for later this year.
Read More
Eilir
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Still a lovely hotel and wonderful service but the rooms are decidedly looking tired now
nicole
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel but the beautiful pool area was closed three days in a row. It was our reason for staying there.
Darren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love the breakfast
Noadiah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very expectional service
William
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Decent hotèl 3 .
Latoya
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Oscae and Kenton was great. Wonderful customer service
Stephanie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The truly Jamaican feel.
Charlotte S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It is always wonderful to see Devon in the dinning staff and the wonderful outside doorman that greets us when we arrive (so sorry I forgot his name). It’s always like coming home to see family when I see them.
Doris
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely spacious rooms in a beautiful old colonial building. Lovely grounds. Great breakfast
Kingsley
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Boutique
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.