Search Hotels
- /
- 25,233Hotels in Mexico/
- /
- /
- Hotel in Hotel O Puente
See Other Accommodations in San Juan del Río
See All Photos
Hotel O Puente
Hotels
7.0
/10
Pleasant
87 reviews
What Guests Say About Their Stay
Xochiquetzalt
10.0
/ 10
Me gusto pero no me dieron toallas y al dia siguiente me las pidieron como si yo me las hubiera robado
See translation
In the Area
See Map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, Estado de Querétaro, Mexico, 76807
Main Facilities
Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Read More
Available Room Types in Hotel O Puente
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel O Puente
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, Estado de Querétaro, Mexico, 76807
Discover More Places
Discover More About Hotel O Puente
Location
Hotel O Puente is a hotel in a good neighborhood, which is located at San Juan del Rio.
About Hotel O Puente
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel O Puente.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel O Puente exclusively for you.
With all facilities offered, Hotel O Puente is the right place to stay.
All facilities in Hotel O Puente
Others
Public Facilities
- Others
- Restaurant
- SMOKE_FREE
- Coffee shop
Things to Do
- Outdoor pool
- Garden
- Pool sun loungers
Food and Drinks
- Breakfast
- Bar
Hotel Services
- Welcoming drinks
- 24-hour Receptionist
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
General
- PARKING
Accommodation Policy & General Information in Hotel O Puente
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 13:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel O Puente | 34 |
Number of floors in Hotel O Puente | 1 |
Another facilities in Hotel O Puente | Others, SMOKE_FREE, Coffee shop, Outdoor pool, Garden |
Frequently asked question in Hotel O Puente
What are available facilities at Hotel O Puente?
There are top facilites at Hotel O Puente such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel O Puente?
The standard check-in time at Hotel O Puente is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel O Puente provide breakfast?
Yes, Hotel O Puente provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel O Puente?
Hotel O Puente is a 3.0-star hotel.
How many floors does Hotel O Puente have?
Hotel O Puente has 1 floors.
See All
More Reviews from Other Guests in Hotel O Puente
Overall Ratings & Reviews Hotel O Puente
Other sources (87)
7.0
Pleasant
From 87 reviews
Cleanliness
6.8
Room Comfort
6.2
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel O Puente
Number of reviews per page
20
40
Top reviews
David
Business
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Everything withing normal
David
Business
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Todo ok
José Antonio
4.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Rooms are not in good condition.
Eva
Leisure Family
2.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
leticia
2.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Read More
Carlos
Leisure Family
8.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Agradable lugar, desayuno incluido muy básico
Bernadette
Leisure Family
4.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Verified traveler
Business and Leisure with Children
4.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Verified traveler
Business and Leisure with Partner
8.0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
JOSE ALFREDO
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
excelente ubicación en el centro de San Juan del Río
Pablo Emiliano
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Todo correcto
Jazmín
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Recomendado el lugar para descansar
Jorge armando
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
nunca me salio agua caliente en regadera
Hugo
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Edgar
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Experiencia terrible, el hotel no cuenta con aire acondicionado o ventiladores, los mosquiteros de las habitaciones están rotos, así que no pudimos descansar por la cantidad de moscos, el personal muy grosero y el desayuno incluido lo sirven hasta las 8 am... Pésima experiencia no lo recomiendo para nada
Liz
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Comodo para descansar
Eduardo
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Hotel con fotos bonitas para mostrar por Internet.
La realidad que experimentamos fue: Intaalaciones en malas condiciones, cama incomoda y vieja, no hay toallas, te ponen 2 sobrecitos de shampoo, habitacion sucia, lavabo viejo y la llave del agua a punto de romperse de oxidada, jardines descuidados, alberca sucia, y la atencion de su personal con muy mala actitud.
Read More
Lili Monserrat
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Al momento del check in, el personal te da otras habitaciones diferentes a las que habías reservado
Laura Iveth
Friends and Family
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
El lugar está bonito, sin embargo está descuidado, No había caliente, al llegar queríamos un baño, pues llegamos muy asoleados y cansados y con hambre; tardaron 40 min en tener y eso nos retrasó mucho en salir a cenar y regresar a descansar.
Damariz
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Mucho ruido desde temprano ya que empiezan a limpiar las habitaciones, la colcha de una cama sucia, el baño sucio y con un olor desagradable toda la noche, el desayuno no fue de mi agrado.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in San Juan del Río
About Traveloka
Facebook
Instagram
TikTok
Youtube
Telegram
Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779. An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Hotel O Puente
Other sources (87)
7.0
Pleasant
From 87 reviews
Cleanliness
6.8
Room Comfort
6.2
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel O Puente
Number of reviews per page
20
40
Top reviews
David
Business
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Everything withing normal
David
Business
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Todo ok
José Antonio
4.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Rooms are not in good condition.
Eva
Leisure Family
2.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
leticia
2.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
La atencion al cliente es pesima, inclusive la recepcionista me sugirio cancelar mi reservacion porque su incapacidad profesional no pudo resolver un problema comun. Las instalaciones estan rotas la taza del baño rota, las ventanas rotas, gotera en las llaves del baño, ropa de cama muy vieja y amarillenta, el televisor se quedo sin servicio de cable, es una lastima porque tiene una excelente ubicacion.
Read More
Carlos
Leisure Family
8.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Agradable lugar, desayuno incluido muy básico
Bernadette
Leisure Family
4.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
The restaurant was good, but the rooms were dirty, and didn’t have a fan
Verified traveler
Business and Leisure with Children
4.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
There property needs renovation, there is no hot water, and our room was flooded during our stay. I'm not sure if I would recommend this hotel.
Verified traveler
Business and Leisure with Partner
8.0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
Very good restaurant at the hotel. Rooms were very nice and clean. However, in the early morning when we left there was no hot water for a shower. Other than that, very much enjoyed my stay.
JOSE ALFREDO
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
excelente ubicación en el centro de San Juan del Río
Pablo Emiliano
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Todo correcto
Jazmín
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Recomendado el lugar para descansar
Jorge armando
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
nunca me salio agua caliente en regadera
Hugo
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
La alberca no se puede utilizar pues está muy sucia y muy malo el internet
Edgar
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Experiencia terrible, el hotel no cuenta con aire acondicionado o ventiladores, los mosquiteros de las habitaciones están rotos, así que no pudimos descansar por la cantidad de moscos, el personal muy grosero y el desayuno incluido lo sirven hasta las 8 am... Pésima experiencia no lo recomiendo para nada
Liz
Leisure Family
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Comodo para descansar
Eduardo
Friends and Family
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Hotel con fotos bonitas para mostrar por Internet.
La realidad que experimentamos fue: Intaalaciones en malas condiciones, cama incomoda y vieja, no hay toallas, te ponen 2 sobrecitos de shampoo, habitacion sucia, lavabo viejo y la llave del agua a punto de romperse de oxidada, jardines descuidados, alberca sucia, y la atencion de su personal con muy mala actitud.
Read More
Lili Monserrat
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Al momento del check in, el personal te da otras habitaciones diferentes a las que habías reservado
Laura Iveth
Friends and Family
6.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
El lugar está bonito, sin embargo está descuidado, No había caliente, al llegar queríamos un baño, pues llegamos muy asoleados y cansados y con hambre; tardaron 40 min en tener y eso nos retrasó mucho en salir a cenar y regresar a descansar.
Damariz
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Mucho ruido desde temprano ya que empiezan a limpiar las habitaciones, la colcha de una cama sucia, el baño sucio y con un olor desagradable toda la noche, el desayuno no fue de mi agrado.
Number of reviews per page
20
40