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Four Points by Sheraton Auckland
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Four Points by Sheraton Auckland
Hotels
8.8
/10
Very Good
701 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Every member of the staff displayed excellent customer service and a “can do” attitude.
The hotel is located on Queen Street, within walking distance from many attractions such as the Sky Tower and Auckland Harbor plus many stores and restaurants.
Ruth
10.0
/ 10
Though the hotel itself is in impeccable condition, it is the staff who stand out for their friendly professional attention to their guests. We had a wonderful stay. Highly recommended.
TODD
10.0
/ 10
From the moment we walked into the lobby, every detail of our visit was outstanding - starting with the gentleman who greeted us in the lobby and the front desk staff who checked us in. Our room was clean and comfortable and quiet! Our dinner was great. As someone who is gluten-free, I have had a lot of mediocre GF pizzas, so my expectations are always low, but your GF pizza was easily the best I've ever had. When I shared a minor concern with the gentleman who appeared to be in charge of the restaurant, he went above and beyond to address the issue and make sure I was happy. He handled it (me) exactly right.
Great customer service is built on many factors, but two things that I feel are probably the most important are (1) attention to details, and (2) how every member of the staff makes me feel. Congratulations to Four Points Auckland for understanding this!
In the Area
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396 Queen Street, Auckland, Auckland Region, New Zealand, 1010
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Four Points by Sheraton Auckland
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What's around Four Points by Sheraton Auckland
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396 Queen Street, Auckland, Auckland Region, New Zealand, 1010
Discover More About Four Points by Sheraton Auckland
Location
Four Points by Sheraton Auckland is a hotel in a good neighborhood, which is located at Auckland.
About Four Points by Sheraton Auckland
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Points by Sheraton Auckland exclusively for you.
Four Points by Sheraton Auckland is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Four Points by Sheraton Auckland.
All facilities in Four Points by Sheraton Auckland
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Business center
- CONFERENCE_SPACE
- Computer station
General
- PARKING
- Banquet
- Ballroom
- PARKING_SURCHARGE
Food and Drinks
- Bar
- Breakfast
Things to Do
- Garden
Transportation
- Valet parking with surcharge
Connectivity
- Free WiFi
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Four Points by Sheraton Auckland
Important Note
- Fee for buffet breakfast: approximately NZD 39 per person
- Covered self parking fee: NZD 35 per night (in/out privileges)
- Covered valet parking fee: NZD 60 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 60.0 per night
- Credit card charges are subject to a surcharge of 2.75 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Four Points by Sheraton Auckland | 255 |
Number of floors in Four Points by Sheraton Auckland | 20 |
Another facilities in Four Points by Sheraton Auckland | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Four Points by Sheraton Auckland
What are available facilities at Four Points by Sheraton Auckland?
There are top facilites at Four Points by Sheraton Auckland such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Auckland?
The standard check-in time at Four Points by Sheraton Auckland is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Four Points by Sheraton Auckland provide breakfast?
Yes, Four Points by Sheraton Auckland provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Four Points by Sheraton Auckland
Traveloka (4)
Other sources (697)
8.8
Very Good
From 697 reviews
Cleanliness
9.4
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews Four Points by Sheraton Auckland
Number of reviews per page
20
40
Top reviews
Adrian
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great location easy to get around
HARINDER
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved the place
Verified traveler
Friends and Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Nice hotel, friendly staff, good breakfast.
Close walk to major tourist areas.
Jan
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Concierge parking $60 a night. Entrance to hotel was difficult to find at night time.
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Every member of the staff displayed excellent customer service and a “can do” attitude.
The hotel is located on Queen Street, within walking distance from many attractions such as the Sky Tower and Auckland Harbor plus many stores and restaurants.
Allen
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything good
christopher
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
good place too stay to catch a cruise
Ruth
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Though the hotel itself is in impeccable condition, it is the staff who stand out for their friendly professional attention to their guests. We had a wonderful stay. Highly recommended.
Michael
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice easy place to stay.
quenta
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
the staff was especially helpful and accommodating
TODD
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
From the moment we walked into the lobby, every detail of our visit was outstanding - starting with the gentleman who greeted us in the lobby and the front desk staff who checked us in. Our room was clean and comfortable and quiet! Our dinner was great. As someone who is gluten-free, I have had a lot of mediocre GF pizzas, so my expectations are always low, but your GF pizza was easily the best I've ever had. When I shared a minor concern with the gentleman who appeared to be in charge of the restaurant, he went above and beyond to address the issue and make sure I was happy. He handled it (me) exactly right.
Great customer service is built on many factors, but two things that I feel are probably the most important are (1) attention to details, and (2) how every member of the staff makes me feel. Congratulations to Four Points Auckland for understanding this!
Read More
Serenity
with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was good. However one plain room with no kitchen or dining suite for $400 was outrageous. Parking was a bit of a walk away as well. Breakfast was very average nothing special. Total cost of $500 for an average stay. Fortunately the staff were very helpful but I would not book here again.
Gurpreet
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to the town center
Megan
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
very easy to get to the main area for shopping and dining. Everyone was very friendly. Would recommend staying there.
Thomas
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel was wonderful and the employees were so friendly!!
Lorne
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location, good staff
Oliver
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Convenient, easy, clean. Could not fault anything. Amazing location for town hall events. Would stay again.
Rhyannon
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Parking was very easy, bar and restaurant are great. Check in seamless, pleasant and informative. Beds are comfortable.
Rooms are quiet, doors are very heavy so other guest coming in and out at different hours are quite noisy.
Rooms service was really well priced and arrived hot. Great stay overall.
David
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Very clean - good service. Breakfast was great
Mary
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Churchill's Gin Bar on the 20th floor was an amazing treat!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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