Onefam Sungate

Others
9.0
/10
Exceptional
175 reviews

What Guests Say About Their Stay

Luis
10.0
/ 10
Massive thanks to all the staff. Their recommendations made my tip extremely pleasant!
Gabriel
10.0
/ 10
Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance
Tania
10.0
/ 10
I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!!
In the Area
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Calle del Carmen 16, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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24-Hour Front Desk
WiFi
Onefam Sungate is a accommodation in a good neighborhood, which is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Onefam Sungate

Calle del Carmen 16, Madrid, Community of Madrid, Spain, 28013
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Discover More About Onefam Sungate

Location


Onefam Sungate is a accommodation in a good neighborhood, which is located at Madrid.

About Onefam Sungate

Onefam Sungate is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Onefam Sungate is a wise choice for travelers visiting Madrid.

All facilities in Onefam Sungate

Others Onefam Sungate
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Tours
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • SMOKE_FREE
  • Safety deposit box
  • Others

Connectivity

  • Free WiFi

Business Facilities

  • Computer station

Accommodation Policy & General Information in Onefam Sungate

Important Note
  • Nearby parking fee: EUR 32 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Onefam Sungate
17
Number of floors in Onefam Sungate
2
Another facilities in Onefam Sungate
Laundry service, Luggage storage, Tours, Multilingual staff, 24-hour Receptionist

Frequently asked question in Onefam Sungate

What are available facilities at Onefam Sungate?
There are top facilites at Onefam Sungate such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Onefam Sungate?
The standard check-in time at Onefam Sungate is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Onefam Sungate?
Onefam Sungate is a 2.0-star hotel.
How many floors does Onefam Sungate have?
Onefam Sungate has 2 floors.
How many rooms are available at Onefam Sungate?
Onefam Sungate has 17 rooms in total.
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More Reviews from Other Guests in Onefam Sungate

9.0
Exceptional
From 175 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

10.0

Service and Facilites

9.4

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Traveler Reviews Onefam Sungate

Number of reviews per page
20
40
Top reviews
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Massive thanks to all the staff. Their recommendations made my tip extremely pleasant!
Gabriel
10.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance
Tania
icon-Leisure
Leisure
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!!
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Manu
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Such a nice hostel environment Must try in Madrid Exactly in the city centre Very helpful staffs Worthy money
Fraser
10.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Only stayed for one night as a Solo traveller. Within minutes I had met new travellers and had a fantastic night, Rooms were fine and had storage for your belongings, just bring a padlock if you want to lock them up. Honestly as a solo traveller I would rather stay here, than a 5 star hotel, if you want to meet new people and have a great time. Would certainly stay here again if I returned to Madrid.
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irmina
10.0
/10
Reviewed 202 week(s) ago

Hotels.com verified review

What a great place . Amazing staff that is always happy to help you . Gabriel who is a guide for tours organised by the hostel showed us the best bits of Toledo, many off beaten path that provided amazing photo opportunities! It’s a very lively and social hostel and I have been bumping into people I met there in another parts of Europe , which is pretty amazing. I truly recommend for amazing Madrid experience!
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irmina
10.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

This is by far the best hostel I’ve stayed in. It feels very homely and social, people working there are extremely friendly and organise so many cool activities that help meeting other solo travellers . I had the best time and found it hard to leave, planning on coming back for sure. Madrid is also full of things to do, so all in all a win.
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Verified traveler
10.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Great hostel with friendly staff and a good atmosphere to meet new people. Right by a metro station and in a great location. Can walk to many attractions. Clean spaces and comfy beds. Really enjoyed my stay and would recommend!
S
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

overpriced room, noisy air con, small room with 2 single beds-you have to climb a wall to access 1 of the beds, chill out movie area is relaxing-but not so relaxing if you are in your room-then you can hear everyone talking, music playing etc blocked showers, screws loose in drains, some staff good, others not so good. people throw burning cigarettes on your head from the rooms, staff throw dead cigarette butts out of windows when cleaning rooms... i wont use this hostel again here at this place.
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S
4.0
/10
Reviewed 264 week(s) ago

Hotels.com verified review

i had 2 rooms booked, My 1st room was a shared female dormitory, if you sit on the end of the beds then be careful, as they tip up causing you to fall on the floor, left me with serious back pain. mattress was uncomfortable. Room was dirty. My 2nd room was a private room costing £44 for 1 night, not worth the money, you can find a 1 or 2star hotel for this price, overpriced, small, with 2 single beds, you need to climb the wall if you want to access 1 of the single beds. i was disgusted and shocked at the price when i saw this room, i wanted to ask for a refund. i couldn't use the air con in this room-far to noisy. but the mattress was comfortable. The shower on the 4th floor was blocked and flooded the whole area outside the shower room, flooding into the bedrooms opposite the shower, massive screw sticking out of the shower drain-damaged my foot. The hostel in general-very noisy and dirty, smells of guests cooking. The air conditioners outside & inside the rooms are disturbing, when i arrived on my 1st night-someone threw a lit cigarette onto my head from a room somewhere above the entrance area, burning my hair and scalp. on the 2nd last day someone threw 2 dead cigarette butts on top of my head from one of the rooms above-this was staff cleaning the room. some of the staff were nice-but some were not.
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AYA
10.0
/10
Reviewed 269 week(s) ago

Hotels.com verified review

Good price,friendly staff, clean, location. It was perfect!!
Corinne
10.0
/10
Reviewed 302 week(s) ago

Hotels.com verified review

I had the most amazing time at Sungate. Wonderful staff who are very considerate of your needs. Super clean with all the amenities of home! Excellent showers, comfortable beds. Will stay again.
Bryan
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Centrally locates hostel perfect for the young and adventurous. Make sure you bring earplugs.. it’s a boisterous party hostel.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 311 week(s) ago

Expedia Group verified review

The property is convenient to metro rail and within walking distance of nearly all of the major sights to see. The staff is amazingly welcoming. The guest immediately feel as if they belong. This was one of the best experiences of my life. I was inspired by the stories and people I was able to interact with in this setting. They are respectful and they know how to have a good time.
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Alon
icon-Leisure
Leisure
10.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

It was perfectly located around all the good stuff of Madrid. The place is in good condition and clean. Very pleasant to be in. My room was actually with a window to the main street which means a lot of noise all the time. Also no Air Conditioner. So that means either really hot and suffocating but quiet, or open the window, get air, but noisy. Luckily my earplugs worked well... Showers could be better though, some shower heads were partly broken or the stream was just really weak which is kinda frustrating. Other than that, the place was great. Staff was amazing. The hostel does a good job in making everyone feel welcome and has activities that help you connect and get to know other people. I came in really early in the morning after a long night bus and Luke was amazing helping my settle in even though it was officially before check in time (the bed was available, so he just checked me in). There were waffles for breakfast and churros. Dinner is home-made everyday for everyone.
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Verified traveler
8.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

The location is superb, right in the center of pedestrian shopping area, so convenient. The hostel has no lift/elevator and reception is located at 2nd floor and rooms are at 3rd, I was lucky the receptionists are so kind helping me with my luggage. There's no breakfast but they provide free dinner instead, I didn't try though because I went with a full day tour to Segovia. Lockers does not come with a lock so you need your own padlock or buy from reception. Also hostel does not provide towels, no free shower gel or shampoo, but you can also buy from the reception. The bathrooms are not so clean and people left their used shampoo bottles and towels in the bathroom.
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nancy
10.0
/10
Reviewed 329 week(s) ago

Hotels.com verified review

terrific friendly staff and great location. nice to not have a bunk bed!
John
10.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Perfect central location with friendly staff and outgoing guests. Easy to meet people traveling solo or simply wanting to meet new people.
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

This hostel was the best part of my trip to spain, the staff is very friendly and attentive, the rooms are comfortable, and spacious, if you are traveling alone you get to make friends because of all the free activities they do with the guests. People from all ages get together for picnics and dinners, or day trips to Segovia and Toledo. The rooms are clean and so are the bathrooms, that are very private for shared bathrooms in a hostel. I’d definitely recommend this place and stay again in any of the hostel one hostels
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Tom
icon-Leisure
Leisure
8.0
/10
Reviewed 334 week(s) ago

Expedia Group verified review

The lockers a little more safe, maybe a different type of lock, in general it was great. 1 of ten I give 8.5-9. I would stay always here. A little noisy because they are so friendly and still midnight night talking . Location I give them a 10. Perfect!!.
Number of reviews per page
20
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