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Palacio Gran Vía, Royal Hideaway hotel

Hotels
9.8
/10
Exceptional
166 reviews

What Guests Say About Their Stay

Nancey
10.0
/ 10
From the moment we arrived the staff embraced us with history of our hotel. We were taken to our room and fully informed of all amenities that the hotel had to offer. We took advantage of the beautiful rooftop bar with its astounding views of the city and Alhambra. The spa was excellent as well with a steam room, relaxation lounge and pool. All recommendations from their concierge staff were excellent. The location was in the heart of shopping and eating at every corner.
William
10.0
/ 10
A unique property that is old and elegant and pristine. This hotel is a joy.
Nicole
10.0
/ 10
The Palacio Gran Via was one of my favorite solo stays. I stayed here over the 4th of July weekend and felt comfortable right away. The hotel is gorgeous. My room was always clean. I am someone who tends to return to my hotel room multiple times a day to rest and recharge. Housekeeping somehow managed to tidy up while I was out each time. On a few occasions they left a sweet detail, like a chocolate or tiny bottled fragrance. Francisco and Alexia at the front desk were so kind and intuitive about my needs. I landed at 9 a.m. and sent a chat message through Expedia asking about early check-in. I had forgotten to let the hotel know in advance I'd be arriving early, so I really did not expect them to have a room ready for an early-check in at the last minute. Francisco replied almost immediately and said my room was ready, which made my whole morning. The staff in general were really warm. They always smiled, greeted me, or held the door as I passed by. It never felt forced, just genuinely thoughtful, which meant a lot since I was traveling alone. The location was great. I walked to the Alhambra, the Moorish quarter, the Catedral, and San Nicolás. I barely needed to use a ride service and felt safe even walking around at night. Would definitely stay here again.
In the Area
See Map
Gran Vía Colon, 14, Granada, Andalusia, Spain, 18010

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Palacio Gran Vía, Royal Hideaway hotel is a good choice when you are visiting Granada. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palacio Gran Vía, Royal Hideaway hotel

Gran Vía Colon, 14, Granada, Andalusia, Spain, 18010
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Discover More About Palacio Gran Vía, Royal Hideaway hotel

Location


Staying at Palacio Gran Vía, Royal Hideaway hotel is a good choice when you are visiting Granada.

About Palacio Gran Vía, Royal Hideaway hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Palacio Gran Vía, Royal Hideaway hotel exclusively for you.

Get precious and unforgettable moment during your stay at Palacio Gran Vía, Royal Hideaway hotel.

All facilities in Palacio Gran Vía, Royal Hideaway hotel

Others Palacio Gran Vía, Royal Hideaway hotel
Others

Public Facilities

  • Others
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box
  • Elevator

Hotel Services

  • Tours
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Health club
  • Spa

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Valet parking with surcharge

Connectivity

  • Free WiFi

General

  • PARKING

Shuttle Service

  • Airport transfer with surcharge

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Palacio Gran Vía, Royal Hideaway hotel

Important Note
  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 99 (one-way)
  • Covered valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palacio Gran Vía, Royal Hideaway hotel
38
Number of floors in Palacio Gran Vía, Royal Hideaway hotel
4
Another facilities in Palacio Gran Vía, Royal Hideaway hotel
Others, SMOKE_FREE, Safety deposit box, Tours, 24-hour Receptionist

Frequently asked question in Palacio Gran Vía, Royal Hideaway hotel

What are available facilities at Palacio Gran Vía, Royal Hideaway hotel?
There are top facilites at Palacio Gran Vía, Royal Hideaway hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palacio Gran Vía, Royal Hideaway hotel?
The standard check-in time at Palacio Gran Vía, Royal Hideaway hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Palacio Gran Vía, Royal Hideaway hotel provide breakfast?
Yes, Palacio Gran Vía, Royal Hideaway hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palacio Gran Vía, Royal Hideaway hotel?
Palacio Gran Vía, Royal Hideaway hotel is a 5.0-star hotel.
How many floors does Palacio Gran Vía, Royal Hideaway hotel have?
Palacio Gran Vía, Royal Hideaway hotel has 4 floors.
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More Reviews from Other Guests in Palacio Gran Vía, Royal Hideaway hotel

9.8
Exceptional
From 166 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palacio Gran Vía, Royal Hideaway hotel

Number of reviews per page
20
40
Top reviews
Nancey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

From the moment we arrived the staff embraced us with history of our hotel. We were taken to our room and fully informed of all amenities that the hotel had to offer. We took advantage of the beautiful rooftop bar with its astounding views of the city and Alhambra. The spa was excellent as well with a steam room, relaxation lounge and pool. All recommendations from their concierge staff were excellent. The location was in the heart of shopping and eating at every corner.
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A unique property that is old and elegant and pristine. This hotel is a joy.
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was overwhelmingly, friendly and helpful.
Nicole
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Palacio Gran Via was one of my favorite solo stays. I stayed here over the 4th of July weekend and felt comfortable right away. The hotel is gorgeous. My room was always clean. I am someone who tends to return to my hotel room multiple times a day to rest and recharge. Housekeeping somehow managed to tidy up while I was out each time. On a few occasions they left a sweet detail, like a chocolate or tiny bottled fragrance. Francisco and Alexia at the front desk were so kind and intuitive about my needs. I landed at 9 a.m. and sent a chat message through Expedia asking about early check-in. I had forgotten to let the hotel know in advance I'd be arriving early, so I really did not expect them to have a room ready for an early-check in at the last minute. Francisco replied almost immediately and said my room was ready, which made my whole morning. The staff in general were really warm. They always smiled, greeted me, or held the door as I passed by. It never felt forced, just genuinely thoughtful, which meant a lot since I was traveling alone. The location was great. I walked to the Alhambra, the Moorish quarter, the Catedral, and San Nicolás. I barely needed to use a ride service and felt safe even walking around at night. Would definitely stay here again.
Read More
oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great Hotel and in really great location with an splendid view to the La Alhambra and the Cathedral.
Dominik
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice hotel, really appreciate the attention to good sleep with nice beds and soundproofing and pillow menu! Just the room was a bit small for the money and the layout not as functional as it could be.
Glen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great centrally located hotel beautifully decorated, very clean, close to everything We were welcomed by Ania, who made us feel at home , she has great communication and customer service skills. Alex was very helpful and accommodating at all times. All staff were amazing and helpful . The only downside was that at breakfast time one particular staff member was ignoring us and we couldn't get our order and coffee for a long time. There were only 2 tables to serve. After waiting for 15 min my husband had to get up and ask for service. Another staff member Catherine was looking after us next morning and she was amazing and attentive. The selection and variety of food was amazing. Overall it's a great hotel that we will come back again and will highly recommend to friends.
Read More
Sally
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We liked everything about the hotel - the welcome, our room, the food, the pool and the rooftop terrace, and most of all the wonderful staff. They were so kind and thoughtful and couldn't do enough for us. They made an amazing holiday even more special.
Kimbirlee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This is a class act, from the property to the staff: beautiful rooms, excellent service, convenient neighborhood.
Michele
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent hotel and location for visiting Granada. Very helpful staff Room 6 was beautiful. Maybe I would prefer closet was not inside the bathroom but still very lovely stay.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great staff, we were well looked after, excellent food and drinks. Lovely building with great rooftop space, will definitely stay here again on our return to Granada.
Saul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff were outstanding. Rooms stylish and clean. Fabulous food. Roof top bar and restaurant fantastic. Great location. Thank you to all the hotel team.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent service, very clean, beautiful breakfast room and bar area. Rooftop sitting area was great - good views and could order food and drinks there when open. Pool was heated and had a quiet, relaxing atmosphere - was for relaxing only, not for bringing little kids to.
Robert
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place
Rimma
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We like everything about the hotel, the service is impeccable! I wish every Hotel would be that wonderful!
Orijit
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Small boutique hotel in the heart of all the action. The welcome we received was very personalized and pleasant. There are tons of small amenities like a tea service that adds tons of charm. Built in a 1905 building that once housed the city's first ever private bank. being a small hotel, there was a lot of personal attention, which was definitely very welcome. there is a Turkish style hammam / bath , which we enjoyed along with the steam room. rooftop is beautiful with views of Alhambra and the cathedral. We stayed in the Neroli Junior Suite.... wow! Gorgeous room with an original ceiling mural. Everything is ultra modern and the bathroom was massive. Couple of minor issues: 1. the lighting automation / scenes were NOT intuitive. 2. For how spacious the bathroom is, there aren't enough shelves , and the layout is not ergonomic. 3. I wish the cooling system would be more powerful. opening the windows is not ideal since its on a busy road. for eg. the bath tub is a huge gorgeous unit, but you can't access the soap from the tub!! breakfast and the staff was amazing. I loved the food and there was a good offering of healthy fruits.
Read More
Neil
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Super clean and modern hotel with beautiful older design elements retained
Dale
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Gorgeous hotel with outstanding service. Felt like royalty from the moment we arrived until saying the last good byes. Irene, the concierge, spent considerable time highlighting sights, restaurants, and bodegas to visit. Seemed genuinely glad to help. From the always smiling bellhops, front desk staff, breakfast staff, to the cleaning help, everyone was extremely friendly and helpful. The only very small negative was someone in the bar who ran after us as we stepped into the elevator concerned that we were heading to the roof without being a guest. Perhaps our clothes? Oh, really didn't mar a wonderful experience. After showing interest in the Washing Irving book, my wife was given a copy by Irene. Such a sweet gesture. The rooms were very beautiful and bedding superb. Baths are great with both shower and bath. Bonus for auto bidet... Breakfast has a wonderful selection of local foods. Cooked food on request. Not your ordinary hotel breakfast. Need to get their garlic hummus recipe. Breads, sweets, fruit, meats, cheeses, yogurt bar with every spice, etc. Just very unique.
Read More
RAJESH
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

This is a lovely and classy property with absolutely stunning views of the Alhambra from the rooftop. The front desk, concierge and help are top notch. I think we had a subpar dining experience with one of the dishes but perhaps that was a one-off. Also, the parking and driving access to this place is confusing so… avoid driving if you can! The rooms are gorgeous and truly luxurious
Read More
Carston
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Fantastic hotel and wonderful staff!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Palacio Gran Vía, Royal Hideaway hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 166 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palacio Gran Vía, Royal Hideaway hotel

Number of reviews per page
20
40
Top reviews
Nancey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

From the moment we arrived the staff embraced us with history of our hotel. We were taken to our room and fully informed of all amenities that the hotel had to offer. We took advantage of the beautiful rooftop bar with its astounding views of the city and Alhambra. The spa was excellent as well with a steam room, relaxation lounge and pool. All recommendations from their concierge staff were excellent. The location was in the heart of shopping and eating at every corner.
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A unique property that is old and elegant and pristine. This hotel is a joy.
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was overwhelmingly, friendly and helpful.
Nicole
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Palacio Gran Via was one of my favorite solo stays. I stayed here over the 4th of July weekend and felt comfortable right away. The hotel is gorgeous. My room was always clean. I am someone who tends to return to my hotel room multiple times a day to rest and recharge. Housekeeping somehow managed to tidy up while I was out each time. On a few occasions they left a sweet detail, like a chocolate or tiny bottled fragrance. Francisco and Alexia at the front desk were so kind and intuitive about my needs. I landed at 9 a.m. and sent a chat message through Expedia asking about early check-in. I had forgotten to let the hotel know in advance I'd be arriving early, so I really did not expect them to have a room ready for an early-check in at the last minute. Francisco replied almost immediately and said my room was ready, which made my whole morning. The staff in general were really warm. They always smiled, greeted me, or held the door as I passed by. It never felt forced, just genuinely thoughtful, which meant a lot since I was traveling alone. The location was great. I walked to the Alhambra, the Moorish quarter, the Catedral, and San Nicolás. I barely needed to use a ride service and felt safe even walking around at night. Would definitely stay here again.
Read More
oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great Hotel and in really great location with an splendid view to the La Alhambra and the Cathedral.
Dominik
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice hotel, really appreciate the attention to good sleep with nice beds and soundproofing and pillow menu! Just the room was a bit small for the money and the layout not as functional as it could be.
Glen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great centrally located hotel beautifully decorated, very clean, close to everything We were welcomed by Ania, who made us feel at home , she has great communication and customer service skills. Alex was very helpful and accommodating at all times. All staff were amazing and helpful . The only downside was that at breakfast time one particular staff member was ignoring us and we couldn't get our order and coffee for a long time. There were only 2 tables to serve. After waiting for 15 min my husband had to get up and ask for service. Another staff member Catherine was looking after us next morning and she was amazing and attentive. The selection and variety of food was amazing. Overall it's a great hotel that we will come back again and will highly recommend to friends.
Read More
Sally
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We liked everything about the hotel - the welcome, our room, the food, the pool and the rooftop terrace, and most of all the wonderful staff. They were so kind and thoughtful and couldn't do enough for us. They made an amazing holiday even more special.
Kimbirlee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This is a class act, from the property to the staff: beautiful rooms, excellent service, convenient neighborhood.
Michele
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent hotel and location for visiting Granada. Very helpful staff Room 6 was beautiful. Maybe I would prefer closet was not inside the bathroom but still very lovely stay.
Patrick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great staff, we were well looked after, excellent food and drinks. Lovely building with great rooftop space, will definitely stay here again on our return to Granada.
Saul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff were outstanding. Rooms stylish and clean. Fabulous food. Roof top bar and restaurant fantastic. Great location. Thank you to all the hotel team.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent service, very clean, beautiful breakfast room and bar area. Rooftop sitting area was great - good views and could order food and drinks there when open. Pool was heated and had a quiet, relaxing atmosphere - was for relaxing only, not for bringing little kids to.
Robert
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great place
Rimma
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We like everything about the hotel, the service is impeccable! I wish every Hotel would be that wonderful!
Orijit
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Small boutique hotel in the heart of all the action. The welcome we received was very personalized and pleasant. There are tons of small amenities like a tea service that adds tons of charm. Built in a 1905 building that once housed the city's first ever private bank. being a small hotel, there was a lot of personal attention, which was definitely very welcome. there is a Turkish style hammam / bath , which we enjoyed along with the steam room. rooftop is beautiful with views of Alhambra and the cathedral. We stayed in the Neroli Junior Suite.... wow! Gorgeous room with an original ceiling mural. Everything is ultra modern and the bathroom was massive. Couple of minor issues: 1. the lighting automation / scenes were NOT intuitive. 2. For how spacious the bathroom is, there aren't enough shelves , and the layout is not ergonomic. 3. I wish the cooling system would be more powerful. opening the windows is not ideal since its on a busy road. for eg. the bath tub is a huge gorgeous unit, but you can't access the soap from the tub!! breakfast and the staff was amazing. I loved the food and there was a good offering of healthy fruits.
Read More
Neil
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Super clean and modern hotel with beautiful older design elements retained
Dale
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Gorgeous hotel with outstanding service. Felt like royalty from the moment we arrived until saying the last good byes. Irene, the concierge, spent considerable time highlighting sights, restaurants, and bodegas to visit. Seemed genuinely glad to help. From the always smiling bellhops, front desk staff, breakfast staff, to the cleaning help, everyone was extremely friendly and helpful. The only very small negative was someone in the bar who ran after us as we stepped into the elevator concerned that we were heading to the roof without being a guest. Perhaps our clothes? Oh, really didn't mar a wonderful experience. After showing interest in the Washing Irving book, my wife was given a copy by Irene. Such a sweet gesture. The rooms were very beautiful and bedding superb. Baths are great with both shower and bath. Bonus for auto bidet... Breakfast has a wonderful selection of local foods. Cooked food on request. Not your ordinary hotel breakfast. Need to get their garlic hummus recipe. Breads, sweets, fruit, meats, cheeses, yogurt bar with every spice, etc. Just very unique.
Read More
RAJESH
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

This is a lovely and classy property with absolutely stunning views of the Alhambra from the rooftop. The front desk, concierge and help are top notch. I think we had a subpar dining experience with one of the dishes but perhaps that was a one-off. Also, the parking and driving access to this place is confusing so… avoid driving if you can! The rooms are gorgeous and truly luxurious
Read More
Carston
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Fantastic hotel and wonderful staff!
Number of reviews per page
20
40