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PortAventura Hotel El Paso
Resorts
8.0
/10
Very Good
388 reviews
What Guests Say About Their Stay
Karim
10.0
/ 10
Great place for family vacation however air conditioning was very week , they have to renovate the rooms.
Sarah
10.0
/ 10
Lovely hotel. Great location to the parks. Friendly, helpful staff. Lovely food. Nice rooms. Could have been a bit more entertaining in the evenings but I guess the park itself compensates for that
Mr m t hannan
10.0
/ 10
We had a excellent family holiday, room, pool and food excellent, snack bar food by the pool was so good! Only thing missing is entertainment on a night time, but overall we loved our stay.
In the Area
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Rambla Del Parc s/n, Salou, Tarragona, Catalunya, Spain, 43840
Main Facilities
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This accommodation offers:
Outdoor pool
Bar
Billiard
Game room
Children pool
Laundry service
PARKING
Restaurant
Luggage storage
Elevator
Garden
Read More
Available Room Types in PortAventura Hotel El Paso
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What's around PortAventura Hotel El Paso
Rambla Del Parc s/n, Salou, Tarragona, Catalunya, Spain, 43840
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Discover More About PortAventura Hotel El Paso
Location
Staying at PortAventura Hotel El Paso is a good choice when you are visiting Salou.
About PortAventura Hotel El Paso
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from PortAventura Hotel El Paso exclusively for you.
Get precious and unforgettable moment during your stay at PortAventura Hotel El Paso.
All facilities in PortAventura Hotel El Paso
Others
Hotel Services
- Tours
- Multilingual staff
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Water park access with surcharge
- Beach umbrella
- Garden
- Outdoor pool
- Pool sun loungers
Public Facilities
- Others
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- PARKING
- Terrace on rooftop
- Terrace
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
- ATM/Banking
Sports and Recreations
- Game room
- Billiard
Family-friendly Facilities
- Children pool
Transportation
- Theme park shuttle
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Accommodation Policy & General Information in PortAventura Hotel El Paso
Important Note
- Fee for buffet breakfast: approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children
- Towels fee: EUR 15 per person, per stay (or guests may bring their own)
- Facilities fee: EUR 10 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards and debit cards; cash is not accepted
- This property uses solar energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay. Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at PortAventura Hotel El Paso | 501 |
Number of floors in PortAventura Hotel El Paso | 6 |
Another facilities in PortAventura Hotel El Paso | Tours, Multilingual staff, Laundry service, Luggage storage, Porter |
Frequently asked question in PortAventura Hotel El Paso
What is normal check-in & check-out time at PortAventura Hotel El Paso?
The standard check-in time at PortAventura Hotel El Paso is starting from From 15:00 while the latest check-out time is at Before 11:00
Does PortAventura Hotel El Paso provide breakfast?
Yes, PortAventura Hotel El Paso provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of PortAventura Hotel El Paso?
PortAventura Hotel El Paso is a 4.0-star hotel.
How many floors does PortAventura Hotel El Paso have?
PortAventura Hotel El Paso has 6 floors.
How many rooms are available at PortAventura Hotel El Paso?
PortAventura Hotel El Paso has 501 rooms in total.
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More Reviews from Other Guests in PortAventura Hotel El Paso
Overall Ratings & Reviews PortAventura Hotel El Paso
Other sources (388)
8.0
Very Good
From 388 reviews
Cleanliness
8.0
Room Comfort
7.8
Location
9.2
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews PortAventura Hotel El Paso
Number of reviews per page
20
40
Top reviews
Karim
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place for family vacation however air conditioning was very week , they have to renovate the rooms.
Mazal
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very close to the park
John Edward
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice hotel comfy beds
Michelle
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely hotel
Very pretty
Lovely atmosphere
JHANDRY
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
All good
TERENCE MICHAEL
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Good to have access to the theme park
Jessica
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
We enjoyed our three day stay. The hotel hosted evening activities for kids which was a plus. The unlimited access to Port Aventura was also nice since you can step out of premises to eat at your hotel or in town (25 min walk) by the beach. Overall, great place and experience that I would repeat.
Andrew
Business
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Noisy neighbours, dirty floors in room. No iron or ironing board (travelling for work).
Close to theme park though!
ROBERT
Leisure Family
4.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Room was dirty with debris on the floor pillows mark with fresh blood stains and sheets to.Mark next to toilet on the wall licking from the toilet to basin Derry with some type of cream.complaining at reception show the pictures responded the cleaner wil com but don’t know when After the cleaner cam just changed the bed sheets not clean the bathroom and the floor came back from the park at around 10pm dident had power to complain again.In the morning have to go to breakfast early wake up at 7 open the hot water of cors was cold waiting 15 minutes still cold went to reception complain about it replaying you have to wait 15 minutes went back to the room after 20 more minutes water start getting hot disappointing
Read More
Rachel
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great
Oleh
with Children
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Just old hotel what you need to dust off. Strange system with dinner drinks: staff doesnt explaine to you that coca-cola from automachine is not included and after if you take drinks - they are like seagles come to you and ask you to pay. Very low-level english. Old bathrooms. Nothing special.
Ellen
Friends and Family
6.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
The hotel is ok, swimming pool is fun, reception area clean and organised and the theme park is amazing so the tickets were what made this stay. A few things to note:
The breakfast times were really not right they will give you a 45 min window in which you will spend the first 10 min going in and the last 10 being reminded you need to leave. This was really not explained on arrival and the first day we arrived at half past (thinking we just had to arrive within the timeframe chosen on the app) and immediately being reminded we needed to leave… the park is a good 15 -20 min walk to the park gate. the walking inside the park is insane so be prepared, this hotel does not include early morning entry (those that are inside the park do) and last, our room was ok there were a few cobwebs in the ceiling crevices which meant my children refused to sleep in the top of the bunk bed and we were eaten by mosquitoes (obviously the spiders were not working hard enough ;)) so take repellent. Also, disappointingly our room was about half the size of the room in the main building that some friends had booked directly with port aventura (same class and price, but they had a bigger cleaner room with a reception and sofa) request these in advance if possible. This is a trip for the kids and they loved it so that’s all we really cared for. The hotel has things to improve but as a theme park hotel it did the job.
Read More
Robert
4.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
All inclusive option is really not worth, the lunch is basically the snack bar with some extras between 1 and 3. But its limited. Its alive with Mosquitos, with us all been bitten and loads of other people having been bitten. Was there for 10 days sheets never changed. Towels changed daily. Breakfast and dinner run at set times, and you can. Pick the times on the app. But because you only have 40 mins for breakfast and 1 hour for dinner its a rush and the food options are ok if your there for 2 or 3 days if longer dont bother.
Read More
Elvira
Friends and Family
8.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Check in was a pleasure staff were pleasent. changed room on day 2 as sewer smell got too bad but this was all dealt with swiftly. The bathrooms are spacious didn’t give 5 stars as they do need a refurb in this area. Outside facilities nice but not cleaned as saw 2 days running someone’s rubbish and cereals had been spilt oh and there’s always a nappy isn’t there! Blame guests firstly! There’s places to refill water bottles and a machine providing hot water fyi if not all inclusive it’s good to know! You can store luggage at end of trip for a fee its a wet safe option. Your key card accumulates points at portaventura on purchases worth knowing and must be presented before payment, rooms are cleaned daily and there is always pleasent staff about if you need anything
Read More
ROBERT
Leisure Family
2.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Perfect staying
Michele
Friends and Family
10.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
Lovely time and parks were amazing
hayley
Leisure
6.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Pool was lovely
No entertainment at night ( apart from a dancing woodpecker,) which is very poor as 20 minutes away from Salou centre.
No need to stay there for more than 4 nights
Tony
Leisure Family
8.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
Toilets down in main reception where the biggest let down..bit of fresh paint around the place would do no harm..couldn't fault it other than that
Sarah
Friends and Family
10.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
Lovely hotel. Great location to the parks. Friendly, helpful staff. Lovely food. Nice rooms. Could have been a bit more entertaining in the evenings but I guess the park itself compensates for that
Alex
Leisure Family
4.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
The property is well situated for the theme park and it is also easy to walk to the beach. Parking was no trouble too. It feels like there are too many visitors staying in the hotel for the number of staff and the facilities offered and both at the theme park and in the hotel, the few staff are completely overwhelmed and not trained in crowd management. It was a holiday of queuing and queuing and queuing surrounded by hot tired people in shabby surroundings. Certainly not 4 stars in my opinion and never to be repeated
Read More
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews PortAventura Hotel El Paso
Other sources (388)
8.0
Very Good
From 388 reviews
Cleanliness
8.0
Room Comfort
7.8
Location
9.2
Service and Facilites
8.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews PortAventura Hotel El Paso
Number of reviews per page
20
40
Top reviews
Karim
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great place for family vacation however air conditioning was very week , they have to renovate the rooms.
Mazal
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very close to the park
John Edward
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Nice hotel comfy beds
Michelle
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely hotel
Very pretty
Lovely atmosphere
JHANDRY
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
All good
TERENCE MICHAEL
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Good to have access to the theme park
Jessica
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
We enjoyed our three day stay. The hotel hosted evening activities for kids which was a plus. The unlimited access to Port Aventura was also nice since you can step out of premises to eat at your hotel or in town (25 min walk) by the beach. Overall, great place and experience that I would repeat.
Andrew
Business
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Noisy neighbours, dirty floors in room. No iron or ironing board (travelling for work).
Close to theme park though!
ROBERT
Leisure Family
4.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Room was dirty with debris on the floor pillows mark with fresh blood stains and sheets to.Mark next to toilet on the wall licking from the toilet to basin Derry with some type of cream.complaining at reception show the pictures responded the cleaner wil com but don’t know when After the cleaner cam just changed the bed sheets not clean the bathroom and the floor came back from the park at around 10pm dident had power to complain again.In the morning have to go to breakfast early wake up at 7 open the hot water of cors was cold waiting 15 minutes still cold went to reception complain about it replaying you have to wait 15 minutes went back to the room after 20 more minutes water start getting hot disappointing
Read More
Rachel
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great
Oleh
with Children
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Just old hotel what you need to dust off. Strange system with dinner drinks: staff doesnt explaine to you that coca-cola from automachine is not included and after if you take drinks - they are like seagles come to you and ask you to pay. Very low-level english. Old bathrooms. Nothing special.
Ellen
Friends and Family
6.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
The hotel is ok, swimming pool is fun, reception area clean and organised and the theme park is amazing so the tickets were what made this stay. A few things to note:
The breakfast times were really not right they will give you a 45 min window in which you will spend the first 10 min going in and the last 10 being reminded you need to leave. This was really not explained on arrival and the first day we arrived at half past (thinking we just had to arrive within the timeframe chosen on the app) and immediately being reminded we needed to leave… the park is a good 15 -20 min walk to the park gate. the walking inside the park is insane so be prepared, this hotel does not include early morning entry (those that are inside the park do) and last, our room was ok there were a few cobwebs in the ceiling crevices which meant my children refused to sleep in the top of the bunk bed and we were eaten by mosquitoes (obviously the spiders were not working hard enough ;)) so take repellent. Also, disappointingly our room was about half the size of the room in the main building that some friends had booked directly with port aventura (same class and price, but they had a bigger cleaner room with a reception and sofa) request these in advance if possible. This is a trip for the kids and they loved it so that’s all we really cared for. The hotel has things to improve but as a theme park hotel it did the job.
Read More
Robert
4.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
All inclusive option is really not worth, the lunch is basically the snack bar with some extras between 1 and 3. But its limited. Its alive with Mosquitos, with us all been bitten and loads of other people having been bitten. Was there for 10 days sheets never changed. Towels changed daily. Breakfast and dinner run at set times, and you can. Pick the times on the app. But because you only have 40 mins for breakfast and 1 hour for dinner its a rush and the food options are ok if your there for 2 or 3 days if longer dont bother.
Read More
Elvira
Friends and Family
8.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Check in was a pleasure staff were pleasent. changed room on day 2 as sewer smell got too bad but this was all dealt with swiftly. The bathrooms are spacious didn’t give 5 stars as they do need a refurb in this area. Outside facilities nice but not cleaned as saw 2 days running someone’s rubbish and cereals had been spilt oh and there’s always a nappy isn’t there! Blame guests firstly! There’s places to refill water bottles and a machine providing hot water fyi if not all inclusive it’s good to know! You can store luggage at end of trip for a fee its a wet safe option. Your key card accumulates points at portaventura on purchases worth knowing and must be presented before payment, rooms are cleaned daily and there is always pleasent staff about if you need anything
Read More
ROBERT
Leisure Family
2.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Perfect staying
Michele
Friends and Family
10.0
/10
Reviewed 109 week(s) ago
Hotels.com verified review
Lovely time and parks were amazing
hayley
Leisure
6.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Pool was lovely
No entertainment at night ( apart from a dancing woodpecker,) which is very poor as 20 minutes away from Salou centre.
No need to stay there for more than 4 nights
Tony
Leisure Family
8.0
/10
Reviewed 168 week(s) ago
Expedia Group verified review
Toilets down in main reception where the biggest let down..bit of fresh paint around the place would do no harm..couldn't fault it other than that
Sarah
Friends and Family
10.0
/10
Reviewed 169 week(s) ago
Hotels.com verified review
Lovely hotel. Great location to the parks. Friendly, helpful staff. Lovely food. Nice rooms. Could have been a bit more entertaining in the evenings but I guess the park itself compensates for that
Alex
Leisure Family
4.0
/10
Reviewed 171 week(s) ago
Expedia Group verified review
The property is well situated for the theme park and it is also easy to walk to the beach. Parking was no trouble too. It feels like there are too many visitors staying in the hotel for the number of staff and the facilities offered and both at the theme park and in the hotel, the few staff are completely overwhelmed and not trained in crowd management. It was a holiday of queuing and queuing and queuing surrounded by hot tired people in shabby surroundings. Certainly not 4 stars in my opinion and never to be repeated
Read More
Number of reviews per page
20
40