ARK Hotel - Dongmen

The hotel location is great. Some of the staff could hardly speak English, so their service was difficult. The reception was left unattended sometimes. Bed was comfortable and the room quieter than one would expect given the hotel location.

Good hotel in a very convenient location for transport, food etc.

We did a last minute booking to ARK hotel and counter staff is helpful as this is the last room for saturday and sunday. They helped us to retain the room and we are very gladful for their gesture. Overall, the room though small but it's everything you needed it's there. Coffee and snacks available at counter, location is great fo shopping and eating. Within 5 min distacnce from Dongmeng station. We are happy with our stay and services rendered by counter staffs in ARK hotel.

Location was very convenient. Comfortable bed and good hot shower with enough pressure. Bathroom could have been cleaner. Found hairs from the former guest and a dirty bathroom door. I cleaned it with a towel. My room was next to a building with metal roofing, which made an awful noice when it rained, keeping me awake at night. And the airconditioning was very cold. Even when i turned it off, the room remained very cold. Staff was friendly.

Clean and safe place to stay. Unfortunately the top level floor( 5th floor where largest rooms are need a climbing stairs since elevator would get to 4th floor), it was fine with us but for people needs accommodations would be an issue. Wifi was not reliable and at time stopped to reach to the servers, an updated system might help. The hotel has free washer/driver which is a plus. But dryer does not dry well. I wonder if this is the regular specs in Asian countries? The efficiency of dryers is no where closer to the regular family grade dryers in USA but for people in shorter stay this may not be a deal breaker either.

The property location was very convenient, close to Da’an park and Yong Kang Street. The walls between rooms are very thin, you can hear the neighbours’ conversations. My neighbour would wake up everyday at 4am and talk so loudly. Yet she banged on the wall to complain at 5pm that my baby was crying one afternoon. The rooms are very small and the blanket inside the cover was stained. The front desk staff were very helpful in providing guidance about the area and arranging the airport shuttle service for us. There is free laundry but the dryer takes very long for the clothes to dry. Overall the hotel is convenient if you travel in small groups of 2 but I would not recommend for families. The staff were very kind to make the best of what they can offer.

The staff were very accommodating and friendly! Check in and check out was seamless. The room was clean and comfortable. We had a great stay!

The service was quite friendly. And the location was wonderful - close to Yongkang area as well as the MRT. It was also quite easy to find parking. I would definitely come back again!

Very convenient and close to public transportation. Staff were very friendly. Room was clean

The property was quiet and clean and located right near the Dongmen subway stop. It's close to the Yongkang St so the nearby shaved ice and other food venues were great! (plus 7-11 is nearby) They had free laundry too, which was unexpected and nice! Plus they had snacks out in the lobby from 1p-6p so we could try some Taiwanese snacks. There is a scale in the lobby to weigh one's bag before heading to the airport. There is a water dispenser in the lobby too...and a tea kettle in the room. Check in is 2pm, I believe. Note that the pillows and bedding are down, so if you have an allergy, ask for accommodations before you head up to your room. I would definitely stay here again and would recommend it.

Quality of sleep is unaccepted: Mattress is not soft, it is almost broken; Pillow is too low; Noise, same as other reviews. free ear buds is not a solution.

The location is very convenient and right next to Ding Tai Feng restaurant.

This hotel is in a great location but very small and old. Staff was friendly. It needs updated for sure.

Perfect for short stay and easy to get around

Perfect base for exploring the city.

Great location. Very comfy room, the temperature was right and bed was nice. Room seemed to be clean but when I woke up I had some small bug bites.

It's incredibly clean and well-maintained. The staff is friendly, and even had some free snacks and drinks for Christmas and New Years. The bed is comfortable, the A/C works well, nice waterfall style shower. However, the absolute best thing is the area. You can walk down Yong Kang Street for all sorts of great shops and cafes, or if you want to explore Taipei, you're about a 4 minute walk from Dongmen MRT station, which connects to both the orange and red lines. My only warning is that the room is very small. Even finding a place for the suitcase was difficult. But, as long as you know that going in, it's great. I'd stay here again.

The location of this property was fantastic but that's the only good point about this place. The first room I checked into was dirty and dank. I spoke to Tina, who was manning the front desk that night, and she kindly moved me into a new, upgraded room, which was way better. But I have to say - the photos aren't a good representation of the property. It's dated. When I went downstairs the next day, a man was at the front desk and he was completely useless. I asked him a few questions and he couldn't answer any of them, saying he didn't live in the area and therefore had no knowledge of the area. He couldn't even point me to the nearest pharmacy. He had a terrible attitude. And that really soured my experience with the property. i really liked the location though - it's right beside Ding Tai Fung, and there is so much to eat around here. Transport is convenient and it's a safe area. Too bad the staff were not helpful.

Good

Amazing location. Right next to the beautiful Daan Park, MRT, lots of good food and shopping. Our room was quite spacious for the four of us. Will definitely stay again next time in Taipei!