Elizabeth Oceanfront Suites, an Ascend Collection Hotel

I was excited to book Elizabeth Oceanfront Suites for a special one-day vacation with my toddler before our baby arrives. Being very pregnant, this trip meant a lot to us. Before booking, Caleb promised a top-floor corner room facing the lighthouse, assured all cleanliness concerns would be addressed, and guaranteed a 12 PM late check-out if I joined their free membership. Trusting him, I booked and confirmed the room the next day. At check-in, Caleb confirmed the late check-out, but the room was NOT as promised. When I asked, he shrugged, gave no apology, and no alternative. The AC didn’t work; the room was 80 degrees, forcing us to close blinds and lose the ocean view. Maintenance visits wasted hours of our $450 stay, ruining our plans. Front desk staff Aaron was rude, hung up on me, and then became unreachable. We moved to a downgraded room that smelled of dog urine and had no phone. Fresh towels were brought in a garbage bag — disrespectful and completely unacceptable. The pool was filthy, with used bandaids and looked like a construction site. Felt uncomfortable letting my toddler swim in such conditions. On checkout day, staff knocked early 2x, then said I wasn’t signed up for late check-out despite Caleb’s promise. Manager Tiffany promised to call me but never did. This was by far the worst hotel experience ever, with broken promises, rude staff, disgusting conditions, and no accountability. Save your money and sanity — book elsewhere. You will regret it otherwise.

Just average

First time staying at a hotel with two king beds! The beds and bedding were comfortable and the rooms were quiet. For $3.50 you could wash and dry your clothes in the conveniently located washer and dryer. They served a delicious salmon chowder at 5pm and cookies at 7pm! Beach access was just at the end of the block.

Really wish they would allow dogs by the fire pit.

Lovely views and lovely staff.

Didn't have enough staff to get help,

Beautiful views, lovely beds. Fun sandy fire pit area. Caleb was very king to us.

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Great stay, we loved it!

Views, pool, nice staff.

Friendly and accommodating staff. Nice room and very comfy bed. Easy beach access. Close to restaurants and shops.

Comfy bed

Pros: very nice staff, balcony and fireplace, robes, view of ocean/sunset is amazing, and fire pits, comfortable beds. Walking distance to Nye shops and beach. Good free parking. Cons: property is a bit older and needs some maintenance (cleaning of windows on balcony, some rust visible on outside areas) and Pool area needs updating/massive cleaning. Pool/hotub were very dirty and paint was peeling on ceiling (leak?). Also awning to lobby is gross, seagull poop all over it. Breakfast is minimal, grab and go style. We went to coffee shop down the road to eat. If you skip the pool area, and don’t mind a little wear and tear, and walk in through the parking garage (avoid said awning), this is a nice place to stay.

Loved our visit here! The room was very spacious with a great view. Had everything we could have asked for from bath robes to cookies and saltwater taffy!

We enjoyed the view from the room…and the sunsets!!!

Nice view of the ocean.

Very clean and a gorgeous view of the ocean.

We we quite surprised by this property. We loved the grab n go breakfast, the nightly salmon chowder and the fresh baked cookies. The staff was friendly and helpful. The parking garage was a bonus. The view from the balcony was amazing.The fire pits were enjoyable. The pool needed cleaned but I would happily stay here again.

Amazing customer service!

Loved the location the rooms the staff and the view of the ocean was awesome.