Hilton Phoenix Chandler

We enjoyed our stay. Parking was easy and accessible and the room was very comfortable. We also enjoyed a hamburger in the lounge area in the evening.

Love the experience.

Hotel is great regarding how nice it is. We had to get a hotel bc our air conditioner went out. We checked in around 1am. The girl at the desk was friendly with quick check in. She had told us that she would put the date as August 2nd and check out August 3rd. Our keys weren’t working to get back into the room. My husband went down to speak to the front desk. They said we had to check out because they have us for August 1st to August 2nd. We have an email showing our stay is from August 2nd to August 3rd. The front desk said there’s nothing they can do because we booked through Expedia. We had to pay for another night because our air conditioner is not fixed yet. We spoke to Expedia and they called the front desk. They are not willing to refund even though the email states August 2nd-3rd. Expedia escalated the issue and will look into more.

Felt very comfortable Awesome staff

Great property , very clean, helpful staff. Many restaurants and shopping store nearby

Great stay! Nice and quiet.

The front desk staff was amazing. Eager to please you and work with you . One of the best stays I have had anywhere. Will definitely return

Very clean lobby and super friendly staff

What a horribly maintained dump. The EV chargers didn’t work, and the self absorbed millennial behind the desk didn’t care or even understand the issue, nor care to get off her phone and try to help. The AC didn’t work due to battery failure, the lights were not working, bathroom was dirty and the overall feel of the room was neglect. On the bright side, you could spend 22.00 for a crappy continental breakfast, so there’s that. Hilton has really changed for the worse. I’m far more impressed with competitors offerings this decade.

Great staff, very accommodating. Clean, close to everything

I got a balcony that showed a beautiful view in the picture , but my view was a noisy industrial thing blocking the view. I shouldn't have had to pay the extra for the balcony.

Our daughter was hospitalized 1/2 mile away it was very convenient . Service & staff were great .. very close to shopping, food & very short distance to where we needed to be.

Staff

Very nice hotel. Great staff and good restaurant

The walk out balcony was worth it. Amazing view. The room was very nice and comfortable. Black out curtains 👍 Very close to the Chandler Fashion Center and lots of nearby dining options. The hotel has a starbucks

Very underwhelming, especially for "King Suite". From the oldest TV I've seen in a hotel in 3 years, to dirty carpet, and a faded chair. Even the bathrooms tissue roll didnt even exisit and it was just sitting on the counter. Theres nothing "King" or "Suite" about this place. Save your money or just stay at a Motel 6 and youll get tje same if not betyer experience.

I first stayed at this location for my grandson's wedding in 2022. Our family had a wonderful time during our stay! I've stayed here whenever I'm back in Chandler. :)

We didn’t have a microwave or a way to heat some snacks but everything else was fine

Nice hotel

we had a king-junior suite on the 6th floor (618) the air-conditioning unit was on the roof directly over the bedroom and sounded like a jet plane was up there...very difficult to sleep.