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- Hotel in Red Roof Inn Charleston - Kanawha City, WV
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Red Roof Inn Charleston - Kanawha City, WV
Hotels
6.4
/10
Pleasant
941 reviews
What Guests Say About Their Stay
Catherine
10.0
/ 10
I’m sorry to submit a bad review. The young lady who checked led me in was excellent and very helpful. I was surprised to see that there were many people who appeared to be hanging out around the hotel, almost as though this is a homeless shelter but the price was so low, I should have anticipated the atmosphere. I understand that there may be financially challenged people in the neighborhood who need a place to stay. I’m just passing through so I’m here for only here for a quick nights sleep before resuming my trip and I am not familiar with this part of the country did not feel comfortable sleeping on the sheets-they were either not clean or they were just stained but I covered my spot with a towel and slept uncovered in my clothes. I could have sworn I saw 3 stars on the Expedia listing but I could be mistaken. I would definitely only give one or 1/2 star because it’s kind of a scary place for a senior citizen woman traveling by myself. I’m so sorry, I should have known that “you get what you pay for” but the young lady at the desk was wonderful. I’m actually hoping she is safe here at work. Im sure they clean well but I’m just turned off by the area. So sorry. You don’t need to post my review. I think I just booked hastily sight unseen. Thank you!
Garion
10.0
/ 10
Great place to stay. No funny business. Was as advertised. Clean room in a quiet area of town.
Clara
10.0
/ 10
Came in a little early and the staff accommodated me by getting a room ready fast and efficiently. They were very nice and sweet.
In the Area
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100 Trueman Circle, Kanawha County, West Virginia, United States, 25304
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Red Roof Inn Charleston - Kanawha City, WV
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What's around Red Roof Inn Charleston - Kanawha City, WV
100 Trueman Circle, Kanawha County, West Virginia, United States, 25304
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Location
Staying at Red Roof Inn Charleston - Kanawha City, WV is a good choice when you are visiting Kanawha County.
About Red Roof Inn Charleston - Kanawha City, WV
Red Roof Inn Charleston - Kanawha City, WV is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Red Roof Inn Charleston - Kanawha City, WV will surely satisfy you with its great hospitality and affordable price.
All facilities in Red Roof Inn Charleston - Kanawha City, WV
Others
Public Facilities
- Others
- SMOKE_FREE
- Safety deposit box
- Coffee/tea in lobby
Connectivity
- Free WiFi
General
- PARKING
Hotel Services
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Red Roof Inn Charleston - Kanawha City, WV
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
- In-room safe fee: USD 2.26 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 10:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 10:00 - to 11:00 |
Available rooms at Red Roof Inn Charleston - Kanawha City, WV | 108 |
Number of floors in Red Roof Inn Charleston - Kanawha City, WV | 2 |
Another facilities in Red Roof Inn Charleston - Kanawha City, WV | Others, SMOKE_FREE, Safety deposit box, Coffee/tea in lobby, Free WiFi |
Frequently asked question in Red Roof Inn Charleston - Kanawha City, WV
What are available facilities at Red Roof Inn Charleston - Kanawha City, WV?
There are top facilites at Red Roof Inn Charleston - Kanawha City, WV such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Red Roof Inn Charleston - Kanawha City, WV?
The standard check-in time at Red Roof Inn Charleston - Kanawha City, WV is starting from 15:00 - 10:00 while the latest check-out time is at Before 11:00
What is the star rating of Red Roof Inn Charleston - Kanawha City, WV?
Red Roof Inn Charleston - Kanawha City, WV is a 2.0-star hotel.
How many floors does Red Roof Inn Charleston - Kanawha City, WV have?
Red Roof Inn Charleston - Kanawha City, WV has 2 floors.
How many rooms are available at Red Roof Inn Charleston - Kanawha City, WV?
Red Roof Inn Charleston - Kanawha City, WV has 108 rooms in total.
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More Reviews from Other Guests in Red Roof Inn Charleston - Kanawha City, WV
Overall Ratings & Reviews Red Roof Inn Charleston - Kanawha City, WV
Other sources (941)
6.4
Pleasant
From 941 reviews
Cleanliness
6.4
Room Comfort
6.6
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn Charleston - Kanawha City, WV
Number of reviews per page
20
40
Top reviews
John
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Good for price
Carol
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
None of the ice machines worked, the room was stuffy and only one chair to sit in
Conor
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff was friendly. The room was gross, had ants crawling on the bed when we arrived. Area around the property felt a bit unsafe due to loitering.
Thomas
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
As expected for a Red Roof
Verified traveler
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This place is actually disgusting and unsafe. The first room we were in, the door lock was coming off the screws (unfortunately didn’t take photos) so we asked for a different room and the second room didn’t even have a door lock. The front desk didn’t seem to care and we were stuck with that one. There were dead roaches in the corners of the room and overall a gross musty smell through the whole place. If we hadn’t been traveling from 3am-9pm we would’ve just gone elsewhere.
Read More
William
Leisure
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The blankets and sheets on the bed Had stains on them. They didn't have anything in the room to take a shower with the location was bad and I felt uncomfortable
Amy
Leisure
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I called early to ask for a ground floor room and was told I couldn't get one. Upon arrival, the nice young lady was able to get me a ground floor room. However, after I checked in, she came out to my car and said that that room had not been made up yet and gave me a different room. The room did not have a trash can, a coffee pot, nor a remote control. I would have expected at least those things.
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Barry
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Bit of a sketchy area, we arrived at 10pm and they were still cleaning rooms. So we had to wait. At least we knew there was clean bedding on the beds.
Carl
Leisure
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The 1st room was not ready ( l checked in after 3 pm), and the 2nd room the card did not work, the safety latch on the door was broken off. The toilet was so small , it like a childs toilet. They ice machine was broken ( wasn't giving any ice).
Vicky
Business
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Room was nasty,dirty bedding, dirty floor,nasty smell,bed bugs
Shamica
Friends and Family
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Didn’t stay because of check in time. I traveled from PA and needed to sleep. I tried calling multiple times and couldn’t get anyone on the phone and the office was closed for over an hour. I chose to get a room elsewhere.
Bailey
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were friendly and accommodating. The rooms were decently clean, but there were stains under the sheets and pillows. The bathroom wasn’t extremely dirty, but it wasn’t entirely clean either. The area looks a little sketchy, but we were safe. Overall, we enjoyed our stay, it just could have been a little cleaner.
Amy
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The room was clean and comfortable and the staff were very lovely!
Negatives for us is that our TV remote would turn on the TV and that’s all, wouldn’t let us change channels or volume, we got a second remote from reception and it done the same thing.
Our room neighbours were also out on the balcony all night talking loudly and playing music.
Would stay here again though.
Read More
Robert
Friends and Family
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Biggest gripe of visit was cleaning. Holes in bedding plus stains on sheets. Bedsheets did not appear fresh. Bumps in walls, very beat up chair and (burnt?) hole in tub. If the room was cleaner I would give it a 2 star. Great service on check out at front desk.
One last concerning note. One badge needed to be reprogrammed. The desk attendant did this without validating. Can anyone just walk up and say to program their card for room X? Scary…
Read More
Charlie
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Friendly staff
valerie
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
fridge didnt work sink didnt work shower head broke not even the room rented smaller tv no coffee in the room it sucked
Victor
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Goof
Amarnath
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Quite place and easy parking.
John
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We got there later at night and the parking lot was already appearing unsafe. After we got up to our room we had no sheets on the bed. They told us no other rooms were available to they would clean ours. 30 minutes later after we got up to our room the sheets they had put on our bed were stained and there was food in the microwave. We then decided to leave and stay somewhere else. Would not recommend.
Read More
Thomas
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Old unit but clean and a very friendly staff
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Red Roof Inn Charleston - Kanawha City, WV
Other sources (941)
6.4
Pleasant
From 941 reviews
Cleanliness
6.4
Room Comfort
6.6
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Red Roof Inn Charleston - Kanawha City, WV
Number of reviews per page
20
40
Top reviews
John
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Good for price
Carol
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
None of the ice machines worked, the room was stuffy and only one chair to sit in
Conor
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The staff was friendly. The room was gross, had ants crawling on the bed when we arrived. Area around the property felt a bit unsafe due to loitering.
Thomas
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
As expected for a Red Roof
Verified traveler
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
This place is actually disgusting and unsafe. The first room we were in, the door lock was coming off the screws (unfortunately didn’t take photos) so we asked for a different room and the second room didn’t even have a door lock. The front desk didn’t seem to care and we were stuck with that one. There were dead roaches in the corners of the room and overall a gross musty smell through the whole place. If we hadn’t been traveling from 3am-9pm we would’ve just gone elsewhere.
Read More
William
Leisure
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The blankets and sheets on the bed Had stains on them. They didn't have anything in the room to take a shower with the location was bad and I felt uncomfortable
Amy
Leisure
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I called early to ask for a ground floor room and was told I couldn't get one. Upon arrival, the nice young lady was able to get me a ground floor room. However, after I checked in, she came out to my car and said that that room had not been made up yet and gave me a different room. The room did not have a trash can, a coffee pot, nor a remote control. I would have expected at least those things.
Read More
Barry
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Bit of a sketchy area, we arrived at 10pm and they were still cleaning rooms. So we had to wait. At least we knew there was clean bedding on the beds.
Carl
Leisure
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The 1st room was not ready ( l checked in after 3 pm), and the 2nd room the card did not work, the safety latch on the door was broken off. The toilet was so small , it like a childs toilet. They ice machine was broken ( wasn't giving any ice).
Vicky
Business
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Room was nasty,dirty bedding, dirty floor,nasty smell,bed bugs
Shamica
Friends and Family
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Didn’t stay because of check in time. I traveled from PA and needed to sleep. I tried calling multiple times and couldn’t get anyone on the phone and the office was closed for over an hour. I chose to get a room elsewhere.
Bailey
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were friendly and accommodating. The rooms were decently clean, but there were stains under the sheets and pillows. The bathroom wasn’t extremely dirty, but it wasn’t entirely clean either. The area looks a little sketchy, but we were safe. Overall, we enjoyed our stay, it just could have been a little cleaner.
Amy
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
The room was clean and comfortable and the staff were very lovely!
Negatives for us is that our TV remote would turn on the TV and that’s all, wouldn’t let us change channels or volume, we got a second remote from reception and it done the same thing.
Our room neighbours were also out on the balcony all night talking loudly and playing music.
Would stay here again though.
Read More
Robert
Friends and Family
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Biggest gripe of visit was cleaning. Holes in bedding plus stains on sheets. Bedsheets did not appear fresh. Bumps in walls, very beat up chair and (burnt?) hole in tub. If the room was cleaner I would give it a 2 star. Great service on check out at front desk.
One last concerning note. One badge needed to be reprogrammed. The desk attendant did this without validating. Can anyone just walk up and say to program their card for room X? Scary…
Read More
Charlie
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Friendly staff
valerie
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
fridge didnt work sink didnt work shower head broke not even the room rented smaller tv no coffee in the room it sucked
Victor
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Goof
Amarnath
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Quite place and easy parking.
John
Leisure with Partner
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We got there later at night and the parking lot was already appearing unsafe. After we got up to our room we had no sheets on the bed. They told us no other rooms were available to they would clean ours. 30 minutes later after we got up to our room the sheets they had put on our bed were stained and there was food in the microwave. We then decided to leave and stay somewhere else. Would not recommend.
Read More
Thomas
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Old unit but clean and a very friendly staff
Number of reviews per page
20
40