TownePlace Suites Colorado Springs Garden of the Gods

Flies in the room, requested room cleaning three times. Everytime assured it would be done but not cleanrd til day 4th day, dryers out of service the whole time we were there, no hot water last day we were there, Shower door off if hinge, not fixed til day before we left. One day breakfast out if brown syger plastic glasses and coconut topping. Trash behind side table on day of arrival. Television control didn't always work buttonfor on/off Channels stalled delayed.

Decent stay for one night, got in late and needed something last minute. Property was average, needs some updates

The stay was ok. Our room smelled like mildew and it was overall just run down.

Unfortunately, our room was dirty (trash left from previous guest), tv did not work, had to go to lobby to get toilet paper and towels & bed was not made properly making us question whether they were fresh sheets.

Our room was clean and we enjoyed the 2 bedroon suite! Building is starting to age a bit, but no complaints aboit our room, other than the walls being thin (as most hotels seem). Breakfast was what youd expect for free. Outdoor pool was clean and tidy. Staff was super friendly. Would absolutely stay again.

Great location and comfortable room, but the room had not been cleaned thoroughly. For example, there's a desk/table combo - and they hadn't pulled out the table to clean the surface (so it was sticky).

The room was clean and the water was hot. Pool is heated and made for a relaxing evening.

Everything was good only problem was the breakfast bar didn’t have too much of a selection and the lady refilling had her headphones on which I thought it was disrespectful because customers could be asking her questions so she has to be attentive to customers

We stay in hotels all over, and I’ve never had an experience quite like this, even my cheap boutique Mexico hotels. I traveled for my daughter’s softball tournament and picked a place that would sleep myself and 2 pre teens, and had a kitchen. I did not know that I was going to be in the mix of lower end apartment style drama, and at risk youths under 24/7 supervision. We paid the premium 4th of July pricing, while fighting and gunshots rang out in the parking lot right when we were outside!!! We witnessed it all, and my kids were shook up and no longer wanted to walk alone in the hotel. After it cleared up, there was drama again right when we were trying to get to bed early for a 5 am wake up call. Not much sleep occurred that night. Our softball team planned to swim the next day too, but clearly we couldn’t do that and feel safe, so we had to go to a town pool, which was packed and had a fee to enter. Anyone who does competitive sports, knows the days are very long and you just want a place to lay your head, eat, rest and rejuvenate for the next day of games. I spent that next day, while trying to help with the team, on the phone with Marriott and looking for a new place. We couldn’t find a good fit, as it’s now last minute. What does this solo traveling mom now do? We stayed begrudgingly and 2 days later, the police were back! This time due to an at risk youth whom is housed at this hotel, what! I’ve yet to hear from Marriott with a resolution or partial refund.

Stayed a night and the hotel was clean and staff friendly. No frills but amazing beds! We will definitely stay here again.

My room was overbooked and I could not get the room I needed

Staff were very friendly. I would give a 5 star except the shower was clogged and the handle fell off. It was the weekend so they didn’t have maintenance. We stayed 5 nights. Pool was great.

Quaint little area, perfect pool and central to everywhere we wanted to go!

Beautiful area with mountain view

Nice comforable place and close to family

Awesome! We had the pleasure of staying in Colorado Springs at this Marriot Resort for over a week. The suite...staff...breakfast...and amenities were exceptional. It was better than a home away from home. Convienent to plently of choices for food and attractions with a great view of Pikes Peak. Valerie, Sarah, Hayley, Aaron, Sandy, Cris, and Brandy to mention afew...THANK YOU for making us feel like family. Your aim to serve our needs was appreciated and achieved. We will miss you, but will definitely choose to return.

Nice stay

The pool was not open as stated and seemed apocalyptic, lots of noise from the next room, outdated slow TV’s, seriously uncomfortable bed. A nice staff that should find another place to work. Didn’t stay out whole stay.

The fully stockd kitchen was GREAT having the ability to prepare my own meals.👍

I live in Aurora and sometimes have to commute to Colorado Springs and my job was 1 Mile away. Early am departure but slept well. I do need a receipt for my 2 stays emailed to me please. May 4 and May 15 I believe is when I was there. Nice place!