Firstly is compliment: the staff is very supportive, location is near everywhere you want to come like Bui Vien street, Ben Thanh market,. But that's all. Second is to complain: they said "their business model is like homestay" and self check-in. There is no hotel service and no staff there. If you book 5 nights you'll have one time cleaning room. And the door is always closed so you have to open it every time you come in or out. It's very annoying to stay there because the price does not come with the same service. I do not recommend staying.