The Trans Luxury Hotel

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Overall Ratings & Reviews The Trans Luxury Hotel

Traveloka (6,783)
Other sources (114)
9.0
Exceptional
From 6,783 reviews
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Cleanliness

9.4

Room Comfort

9.3

Meal

9.0

Location

9.1

Service and Facilites

9.3

People often mention about The Trans Luxury Hotel
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Room Space (230)
Staff Friendliness (225)
Bedroom (223)
Ambiance (219)
Family Friendly (218)
Bathroom (217)
Hotel Area (206)
Taste (205)
Variety (184)
Surroundings (177)
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Traveler Reviews The Trans Luxury Hotel

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40
Customer reviews
Wisjnu W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 hour(s) ago
The hotel is clean and comfortable. The staff are also friendly.
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M***z
icon-Staycation
Staycation
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9.4
/10
Reviewed 14 hour(s) ago
We love the variety of the pool: sand pool, deep pool, slides. The children love it.
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Y***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 day(s) ago
Friendly staff, nice hotel, good food
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arif s.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 day(s) ago
Very good hotel service, friendly receptionist, easy check in and check out process, very clean and spacious room, very comfortable, very clean bathroom, big bath tub.
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H***a
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Leisure
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9.4
/10
Reviewed 6 day(s) ago
Just enter the time for check-out hours. It's best to provide a dedicated check-out lane so it doesn't get mixed up with check-in.
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D***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
best hotel ✌️ have stayed here several times
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+4
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K***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great hotel to stay. You can feel the luxury since the check in.
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Overall, it's okay. Check-in was also fast.
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Verified Traveler
icon-origin-TRAVELOKA
9.3
/10
Reviewed 2 week(s) ago
The staff can be trusted, as proven by the fact that I left my tablet/pad in the room a few hours after checking out, and the hotel staff secured my pad and finally it was returned to me.
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a***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and responsive, starting with the friendly and helpful receptionist, Ms. Sechan. The hotel staff and crew are also responsive and helpful. Complete facilities. Delicious food. It feels like home, and the kids are happy too. Thank you.
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Accommodation's Reply
17 Dec 2025
Dear Ms./Mrs. a*e, Thank you for your perfect rating of The Trans Luxury Hotel, Bandung. We are delighted that you found our facilities and services satisfactory. Your compliments regarding our friendly and helpful staff, comprehensive facilities, and delicious food are deeply appreciated. We hope to welcome you and your family back again in the future. Sincerely, Farid Patria, General Manager
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Asri L.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
An exciting experience during my 2-day stay, the staff were friendly and very helpful, the room was comfortable and clean, the breakfast was varied and the taste was not disappointing, direct access to the mall made it very easy if you wanted to shop.. I will definitely come back to stay there again.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Dear Mr. Asri, Thank you for your perfect score and excellent review of Trans Luxury Hotel Bandung. We are delighted to see your travel documents and know that you were satisfied with our facilities and services. We hope to welcome you and your family back again in the future. Sincerely, Farid Patria, General Manager
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Mira F. Y.
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
The staff service is really good... Nice and friendly
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Accommodation's Reply
17 Dec 2025
Dear Ms. Mira, Thank you for the perfect rating you gave to Trans Luxury Hotel. We are delighted that you were satisfied with the facilities and services we provided, especially our kind and friendly staff. We hope to welcome you again soon. Sincerely, Farid Patria, General Manager
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Erlangga
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall it's good, strategic and also suitable for families who want a one-stop stay, but unfortunately the room is not soundproof, you can still hear the sound of a child crying from another room.
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Accommodation's Reply
17 Dec 2025
Dear Ms. Erlanga, Thank you for your perfect rating. We are delighted that you were satisfied with the facilities and services we provided. We have noted your feedback and will address it promptly. We hope to welcome you back again soon. Sincerely, Farid Patricia, General Manager
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Verified Traveler
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything was fine. A one-night stay wasn't enough, so we booked a two-night stay.
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Accommodation's Reply
04 Dec 2025
Dear G*t, Thank you for giving us a perfect score and for spending time with your family at The Trans Luxury Hotel. We are very glad that you enjoyed your stay and decided to stay another night. We are also very glad that you enjoyed your time with your family at The Pool and The 18th Restaurant & Lounge. We hope to welcome you back soon. Best regards, Farid Patria, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The TV can't work on a smart TV, even though the technician came twice, it still didn't work
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Ladies/Gentlemen, Thank you for taking the time to give The Trans Luxury Hotel a good rating. We have received your comments regarding the TV and are working on correcting them. We look forward to welcoming you back soon for a truly memorable stay. Best regards, Farid Patria, General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
My stay at the Trans Luxury Hotel was amazing. All the facilities were great. The only downside was the carpet was a bit dirty, which triggered my asthma.
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1 people find it helpful
Accommodation's Reply
04 Dec 2025
Dear Mr. D*y, Thank you for your positive rating and review of The Trans Luxury Hotel. We are very glad that you were satisfied with your stay and the facilities we provided. We also appreciate your comments regarding the condition of the carpet. This feedback is very important to us in improving the comfort of our guests in the future. We look forward to welcoming you back again for an even more enjoyable experience. Best regards, Farid Patria, General Manager
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S***i
icon-Staycation
Staycation
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9.4
/10
Reviewed 6 week(s) ago
It was so much fun staying here for my child's birthday, and I got a free cake 😍😍 The staff were friendly from the moment we arrived until we left. The food was delicious. The room was very well-equipped with everything. Hopefully, I can stay here again someday.
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Accommodation's Reply
04 Dec 2025
Dear S*i, Thank you very much for your positive rating and review of The Trans Luxury Hotel. We are so glad that you and your family enjoyed your stay, especially celebrating your little one's birthday. We are so glad that our cake and our team's service added more joy to your special day. We are also glad to know that the food, in-room amenities and relaxing time at the pool were a wonderful experience for your family. We hope that you and your family will come back to create even more exciting moments in the future. Best regards, Farid Patria, General Manager
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d***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
3rd time staying here with kids, always impressed with the hotel facilities and atmosphere, kids also love the rooms and pool area... Keep improving the service and facilities, tq
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3 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear D*y, Thank you for your positive rating and review of The Trans Luxury Hotel. We are delighted to hear that your visit with your children left a lasting impression, both with the hotel's facilities and ambiance. We look forward to welcoming you back again for a memorable stay. Best regards, Farid Patria, General Manager
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Fanny
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
All good on service — team delivered excellent service and flexible check-in. Area that needs improvement: cleanliness. There were visible spots on the carpet and 2 of the tent card had pen marks.
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Accommodation's Reply
04 Dec 2025
Dear Ibu Fanny, Thank you for giving a great score and sharing your feedback for The Trans Luxury Hotel. Your kind compliments over the excellent service and flexibility provided by our team are highly appreciated. We also appreciate your note regarding cleanliness, and we will ensure this is addressed promptly to enhance future guest experiences. Warmest regards, Farid Patria General Manager
m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A staycation at The Trans Luxury Hotel has become a must for our little family. The hotel's proximity to the mall and the kid-friendly sand-bottom pool are all factors in choosing this hotel. It's simply awesome.
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Accommodation's Reply
04 Dec 2025
Dear M*a, Thank you for your positive rating and review of The Trans Luxury Hotel. We are delighted to know that your stay with your family has always been a pleasant experience. We sincerely appreciate your trust in us. We hope that your next visit will be a comfortable and memorable one. Best regards, Farid Patria, General Manager
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Number of reviews per page
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