Hilton Sydney

Hotels
8.6
/10
Very Good
985 reviews

What Guests Say About Their Stay

Martha G. S.
10.0
/ 10
Always enjoy the Hilton hospitality, with friendly staff, helpful in storing my luggage before check-in, peaceful room, nice hotel amenities and facilities, and great food. Located at the heart of Sydney right next to QVB, shopping areas, and train stations. Will stay again for sure! Thank you!
Debra
10.0
/ 10
Staff very warm, friendly, helpful. Room very comfortable. Temperature in room stayed stable. Glass restaurant was wonderful for breakfast and a dinner. We enjoyed our stay.
Daniel
10.0
/ 10
Rooms are very nice!! King bed, very clean. If you want to play your own movies on the TV, it has a USB input. Pool & Spa is open from 6am-9pm, it is part of Fitness First which is in the basement, FREE as a guest of the hotel. The glasserie restaurant is not very good, better to go outside to other 5star restaurants. Buffet breakfast is very good. Overall worth a stay.
Silvana
10.0
/ 10
We absolutely loved staying ath the Hilton Sydney for the first time. Staff were amazing, the executive lounge is a marvellous addition to keep people comong. The location was perfect too.
In the Area
See Map
488 George Street, Sydney CBD, Sydney, New South Wales, Australia, 2000

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
Staying at Hilton Sydney is a good choice when you are visiting Sydney CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hilton Sydney

488 George Street, Sydney CBD, Sydney, New South Wales, Australia, 2000
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Discover More About Hilton Sydney

Hilton Sydney Rates per Night

Looking for the best Hilton Sydney hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hilton Sydney room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hilton Sydney Location & Address

Hilton Sydney is located at 488 George Street, Sydney CBD, Sydney, New South Wales, Australia, 2000. It's situated at 488 George St, Sydney NSW 2000, Australia, in the heart of Sydney's central business district. The hotel address makes it a prime spot for exploring the city. The hotel is approximately 1 km from the city center.

How to go to Hilton Sydney from Airport

Need a hotel transfer from the airport to hotel? Getting to the Hilton Sydney from Sydney Airport (SYD) is a breeze with several convenient options. Whether you're after speed or affordability, there's a hotel transfer to suit your needs.
  • Taxi (Most Direct):

    A taxi from Sydney Airport to Hilton Sydney is the most direct option. You'll find taxi ranks outside the terminals. The journey typically takes around 20-30 minutes, depending on traffic.
  • Train (Most Affordable):

    The Airport Link train is a cost-effective way to reach the city centre. Trains depart regularly from the airport terminals to Town Hall Station, which is a short walk from the Hilton Sydney.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient door-to-door service. Simply book a ride through the app, and your driver will meet you at the designated pick-up area.
  • Airport Shuttle Bus (Budget-Friendly):

    Several shuttle bus companies operate between Sydney Airport and city hotels. These are generally cheaper than taxis but may take longer due to multiple stops.

Tips:

For the most convenient route, consider using the Airport Link train to Town Hall Station, followed by a short walk to the Hilton Sydney. This avoids traffic congestion and is relatively affordable. Alternatively, Ride Hailing offers a comfortable and direct option, especially if you have luggage.

Hilton Sydney Reviews & Summary

Looking for all about hotel Hilton Sydney? Hotel reviews often highlight the hotel's excellent location, stylish rooms, and top-notch service. Guests consistently praise the hotel's central location, making it easy to explore Sydney's attractions. What guests love about the hotel is its proximity to shopping, dining, and entertainment options. The hotel's standout features include its rooftop pool, offering stunning city views, and its award-winning restaurant, Glass Brasserie.

"Absolutely loved my stay at the Hilton Sydney! The location was perfect, the room was beautiful, and the staff were incredibly helpful. The rooftop pool was a highlight, and I enjoyed delicious meals at the Glass Brasserie. Highly recommend!"

Hilton Sydney Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Hilton Sydney offers a variety of categories of hotel rooms to suit every traveller's needs. From spacious suites to comfortable standard rooms, there's a different hotel room types for everyone.
  • Guest Room:

    These rooms offer comfortable accommodations with city views. Available with either one king bed or two double beds. Non-smoking rooms are available.
  • Deluxe Room:

    Enjoy extra space and enhanced amenities in these well-appointed rooms. Options include king or twin beds.
  • Executive Room:

    Guests staying in Executive Rooms have access to the Executive Lounge, offering complimentary breakfast and evening drinks.
  • Suites:

    For the ultimate in luxury, choose one of the hotel's suites. These spacious accommodations feature separate living areas and stunning city views.
  • Accessible Rooms:

    Hilton Sydney offers accessible rooms designed to meet the needs of guests with disabilities.

Please note that Hilton Sydney is not a pet-friendly hotel. All rooms are non-smoking and feature either a bathtub or shower. Bidets are not standard in all rooms.

Hotel Facilities in Hilton Sydney

Hilton Sydney boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From a state-of-the-art fitness centre to a relaxing spa, the hotel facilities cater to both leisure and business travellers.
  • Health Club:

    Stay active during your stay at the hotel's fully equipped health club. Open 24 hours.
  • Rooftop Pool:

    Take a dip in the stunning rooftop pool, offering panoramic city views. Open from 6:00 AM to 10:00 PM.
  • Spa:

    Indulge in a range of treatments at the hotel's spa. Open from 9:00 AM to 9:00 PM. Prices vary depending on the treatment.
  • Executive Lounge:

    Guests staying in Executive Rooms and Suites have access to the Executive Lounge, offering complimentary breakfast and evening drinks.
  • Business Centre:

    Stay connected with the hotel's business centre, offering a range of services including printing and photocopying.
  • Restaurants and Bars:

    Enjoy a variety of dining options at the hotel's restaurants and bars.
  • Kids' Menu:

    A special kids' menu is available at selected restaurants.

Hotel Buffet or Restaurant/Cafe in Hilton Sydney

Hilton Sydney offers a variety of hotel restaurant and cafe options to suit every taste. Whether you're after a hearty buffet breakfast or a fine dining experience, you'll find it here.
  • Glass Brasserie:

    This award-winning hotel restaurant offers modern Australian cuisine with stunning city views. Open for lunch and dinner. Main courses from SGD 50.
  • Marble Bar:

    A historic bar serving a range of cocktails, wines, and beers. Open from 12:00 PM to late.
  • Caffe Cino:

    Enjoy a coffee and light snacks at this casual cafe. Open from 7:00 AM to 5:00 PM. Coffee from SGD 6.
  • Buffet Breakfast:

    A buffet breakfast is available daily in Glass Brasserie. Price per person: SGD 45. Opening hours: 6:30 AM to 10:30 AM.

The Glass Brasserie is known for its signature dishes, including the roasted lamb shoulder and the seared scallops.

Hilton Sydney Airport pickups and How to Book

Looking for hotels with airport shuttle services? Hilton Sydney does not offer a direct hotel to airport transfer service. However, the concierge can assist with arranging transportation, including taxis and Ride Hailing services.

To book transportation, simply contact the concierge desk upon arrival or in advance of your stay. Advance notice is recommended, especially during peak travel periods.

Nearby MRT Station & Bus Stops

Conveniently located in the heart of Sydney, Hilton Sydney is close to several MRT nearby and bus stops nearby. Getting around the city is a breeze with these public transport options.
  • Town Hall Station:

    The nearest MRT station is Town Hall Station, located approximately 200 meters from the hotel.
  • QVB Bus Stops:

    Several bus stops are located near the Queen Victoria Building (QVB), a short walk from the hotel.

To use public transport in Sydney, you'll need an Opal card. These can be purchased and topped up at train stations, convenience stores, and newsagents.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities for the whole family? Sydney offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids. Here are a few ideas for things to see nearby:
  • Sydney Opera House (2 km):

    A must-see landmark, offering tours and performances. Entry price: Varies depending on the event.
  • Taronga Zoo (8 km):

    Home to a wide variety of animals, with stunning harbour views. Entry price: SGD 47 per adult.
  • SEA LIFE Sydney Aquarium (1 km):

    Discover a fascinating underwater world. Entry price: SGD 35 per adult.
  • Royal Botanic Garden Sydney (2.5 km):

    A beautiful green space with stunning views of the harbour. Free entry.
  • Australian Museum (1.5 km):

    Explore natural history and indigenous cultures. Entry price: SGD 25 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Hilton Sydney (Sydney)

Exploring nearby dining options is a must when visiting Sydney. From local food to international cuisine, there's something for everyone near the Hilton Sydney.

Cafes/Restaurants:

  • The Grounds of the City:

    A popular cafe known for its delicious coffee and brunch menu.
  • Rockpool Bar & Grill:

    A high-end steakhouse offering premium cuts of meat and seafood.
  • Din Tai Fung:

    A world-renowned restaurant serving authentic Taiwanese cuisine, famous for its dumplings.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pie filled with meat and gravy.
  • Fish and Chips:

    Freshly battered fish served with crispy chips.
  • Sausage Rolls:

    A flaky pastry filled with seasoned sausage meat.
  • Lamingtons:

    A sponge cake coated in chocolate and coconut.
  • Chiko Roll:

    A deep-fried roll filled with meat and vegetables.

Shopping places near Hilton Sydney (Sydney)

Looking for nearby shopping destinations? Sydney offers a variety of shops near me, from department stores near me to bustling markets.
  • Queen Victoria Building (QVB):

    A historic shopping arcade with a wide range of boutiques and department stores.
  • Westfield Sydney:

    A modern shopping mall with a mix of high-end and high-street brands.
  • The Strand Arcade:

    A beautiful Victorian-era shopping arcade with luxury boutiques.

Other Places to Stay Near Hilton Sydney

If you're looking for alternative accommodations, Sydney offers a range of options. Here are some other hotels nearby to consider:

Luxury/5–6 Star Hotels Nearby:

  • Park Hyatt Sydney:

    Offering stunning views of the Sydney Opera House and Harbour Bridge.
  • Four Seasons Hotel Sydney:

    Located in the heart of the city, with luxurious accommodations and exceptional service.
  • Shangri-La Hotel, Sydney:

    Boasting panoramic city views and world-class dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Amora Hotel Jamison Sydney:

    A stylish hotel with a rooftop pool and bar.
  • Radisson Blu Plaza Hotel Sydney:

    A heritage-listed hotel with elegant rooms and a central location.
  • The Tank Stream Hotel:

    A modern hotel with a unique design inspired by Sydney's history.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

  • ibis Sydney World Square:

    A budget-friendly hotel with a convenient location.
  • Travelodge Hotel Sydney:

    Offering comfortable accommodations at an affordable price.
  • Metro Hotel Marlow Sydney Central:

    A simple hotel with a central location and easy access to public transport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Planning your trip to Sydney and looking for the perfect place to stay? Hotel availability at Hilton Sydney can vary, so it's always best to book in advance. With its prime location, luxurious amenities, and excellent service, Hilton Sydney is an ideal choice for your next visit. Don't wait – make your hotel reservations today and experience the best of Sydney! With easy room booking options available, securing your stay is simple and convenient. Check out Traveloka for the best deals and promotions. book cheap hotels in Australia cheap hotels nearby

All facilities in Hilton Sydney

Others Hilton Sydney
Others

Sports and Recreations

  • Game room
  • Tennis
  • Fishing
  • Golf

Things to Do

  • Fitness center
  • Health club
  • Children play area

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Accessible parking

General

  • AC
  • Swimming pool

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hilton Sydney

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Hilton Sydney
598
Number of floors in Hilton Sydney
43
Another facilities in Hilton Sydney
Game room, Tennis, Fishing, Golf, Fitness center

Frequently asked question in Hilton Sydney

What are available facilities at Hilton Sydney?
There are top facilites at Hilton Sydney such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Hilton Sydney?
The standard check-in time at Hilton Sydney is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Hilton Sydney
Hilton Sydney has a 5.0-star rating.
How many floors does Hilton Sydney have?
Hilton Sydney has 43.
How many rooms are available at Hilton Sydney
Hilton Sydney has 598.
See All

More Reviews from Other Guests in Hilton Sydney

Overall Ratings & Reviews Hilton Sydney

Traveloka (67)
Other sources (918)
8.6
Very Good
From 918 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Sydney

Number of reviews per page
20
40
Top reviews
DARREN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to bed for the night
Leigh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ray
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a good experience
Linda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service was nowhere near what it used to be , slow , and uninterested team and confusing check and payment process
Debra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very warm, friendly, helpful. Room very comfortable. Temperature in room stayed stable. Glass restaurant was wonderful for breakfast and a dinner. We enjoyed our stay.
Thomas
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great family location
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are very nice!! King bed, very clean. If you want to play your own movies on the TV, it has a USB input. Pool & Spa is open from 6am-9pm, it is part of Fitness First which is in the basement, FREE as a guest of the hotel. The glasserie restaurant is not very good, better to go outside to other 5star restaurants. Buffet breakfast is very good. Overall worth a stay.
Read More
Daniela
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was perfectly convenient for an even at the town hall.
Silvana
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We absolutely loved staying ath the Hilton Sydney for the first time. Staff were amazing, the executive lounge is a marvellous addition to keep people comong. The location was perfect too.
Debbie
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom door doesn’t close properly, only a bottom sheet on the bed. The staff were amazing and couldn’t have been better. Staying here was a childhood dream come true, if it wasn’t for the staff ratings woul
Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel
Julius
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our booking was supposed to include early check in but room was not ready
Shellee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have stayed here before and will stay again. I like the location for shopping and theatres. The only thing that let it down ever so slightly, according to my booking confirmation from Expedia, my checkout time was 11am, but the hotel stopped my room key working at 10am. Maybe there is a miscommunication between the hotel and Expedia?
Read More
Joanne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Jeffrey
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall very nice, would stay again. Great location, nice room
Fiona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Didnt like that there were no streaming such as netflix / Disney plus. Breakfast bar can get busy so you need to get in early if you want to avoid big crowds. There is access to the gym in the hotel. Recommended to bring to gym wear if planning to use.
cynthia
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Dugug, the waitress at Glass Brasserie is rude and racist. She forced me to sit at a table that’s not clean and told me off for moving to another cleaner table, without her permission. All I wanted is a clean table, she is obviously just lazy to clean the tables, and bullying a guest by talking down to me and instructing her as if I am a child. The management should just remove her from her job since she is not keen to clean table and provide basic customer service in a 5 star hotel. Her manager, Anna is excellent with recovery. I felt better although the original experience with Drugug is horrible. Jeffery is the restaurant manager he is kind and considerate. Thumbs up. He went an extra mile with simple gesture that makes a difference to the guest’s stay.
Read More
Michelle
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spent a lot of time waiting, purchased the special deal incl. Early Check In and late check out. Arrived about 12pm, waited in a long line only to find out no room available until 3pm (I’m not sure why they’d advertise the special deal). They happily took the deposit of $50, but no room key issued. This meant I had to come back at 3pm, waited in another long line to get a room key. Terrible service for guests. Waited for lifts which were very slow despite there being 6 lifts. Rooms have great amenities, toiletries incl. toothbrush, tv in shower. No mini bar, everything must be delivered to room. Room service ordered has $7 tray charge. Great location though. Not sure I’d stay again at the rate you pay. I would expect a much better guest service
Read More
Maureen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hilton never fails to impress me. With pristine conditions of their rooms and exceptional guest service experience. Hilton Sydney location is at it’s best too.
mingjuan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is very friendly, location is perfect.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hilton Sydney

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hilton Sydney

Traveloka (67)
Other sources (918)
8.6
Very Good
From 918 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hilton Sydney

Number of reviews per page
20
40
Top reviews
DARREN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to bed for the night
Leigh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ray
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Overall a good experience
Linda
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Service was nowhere near what it used to be , slow , and uninterested team and confusing check and payment process
Debra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff very warm, friendly, helpful. Room very comfortable. Temperature in room stayed stable. Glass restaurant was wonderful for breakfast and a dinner. We enjoyed our stay.
Thomas
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great family location
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms are very nice!! King bed, very clean. If you want to play your own movies on the TV, it has a USB input. Pool & Spa is open from 6am-9pm, it is part of Fitness First which is in the basement, FREE as a guest of the hotel. The glasserie restaurant is not very good, better to go outside to other 5star restaurants. Buffet breakfast is very good. Overall worth a stay.
Read More
Daniela
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was perfectly convenient for an even at the town hall.
Silvana
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We absolutely loved staying ath the Hilton Sydney for the first time. Staff were amazing, the executive lounge is a marvellous addition to keep people comong. The location was perfect too.
Debbie
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom door doesn’t close properly, only a bottom sheet on the bed. The staff were amazing and couldn’t have been better. Staying here was a childhood dream come true, if it wasn’t for the staff ratings woul
Alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel
Julius
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Our booking was supposed to include early check in but room was not ready
Shellee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have stayed here before and will stay again. I like the location for shopping and theatres. The only thing that let it down ever so slightly, according to my booking confirmation from Expedia, my checkout time was 11am, but the hotel stopped my room key working at 10am. Maybe there is a miscommunication between the hotel and Expedia?
Read More
Joanne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Jeffrey
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Overall very nice, would stay again. Great location, nice room
Fiona
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Didnt like that there were no streaming such as netflix / Disney plus. Breakfast bar can get busy so you need to get in early if you want to avoid big crowds. There is access to the gym in the hotel. Recommended to bring to gym wear if planning to use.
cynthia
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Dugug, the waitress at Glass Brasserie is rude and racist. She forced me to sit at a table that’s not clean and told me off for moving to another cleaner table, without her permission. All I wanted is a clean table, she is obviously just lazy to clean the tables, and bullying a guest by talking down to me and instructing her as if I am a child. The management should just remove her from her job since she is not keen to clean table and provide basic customer service in a 5 star hotel. Her manager, Anna is excellent with recovery. I felt better although the original experience with Drugug is horrible. Jeffery is the restaurant manager he is kind and considerate. Thumbs up. He went an extra mile with simple gesture that makes a difference to the guest’s stay.
Read More
Michelle
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spent a lot of time waiting, purchased the special deal incl. Early Check In and late check out. Arrived about 12pm, waited in a long line only to find out no room available until 3pm (I’m not sure why they’d advertise the special deal). They happily took the deposit of $50, but no room key issued. This meant I had to come back at 3pm, waited in another long line to get a room key. Terrible service for guests. Waited for lifts which were very slow despite there being 6 lifts. Rooms have great amenities, toiletries incl. toothbrush, tv in shower. No mini bar, everything must be delivered to room. Room service ordered has $7 tray charge. Great location though. Not sure I’d stay again at the rate you pay. I would expect a much better guest service
Read More
Maureen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hilton never fails to impress me. With pristine conditions of their rooms and exceptional guest service experience. Hilton Sydney location is at it’s best too.
mingjuan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff is very friendly, location is perfect.
Number of reviews per page
20
40