8.6
/10
Very Good
198 reviews

What Guests Say About Their Stay

catriona
10.0
/ 10
The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Francis
10.0
/ 10
Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Geaik Theng
10.0
/ 10
The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
In the Area
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No 6 Changshou Road Xiacheng District, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named Midtown Shangri-La, Hangzhou Midtown Shangri-La Hangzhou is located in area / city Xiacheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Midtown Shangri-La Hangzhou

No 6 Changshou Road Xiacheng District, Xiacheng Qu, Hangzhou, Zhejiang, China, 310006
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Discover More About Midtown Shangri-La Hangzhou

What You Might Like - All About Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou is more than just a hotel; it's an experience. Guests consistently rave about the impeccable service, praising the staff's attentiveness and genuine warmth. The stunning city views from many rooms are a major draw, offering breathtaking panoramas of Hangzhou's skyline. The hotel's convenient location, close to both business districts and cultural attractions, makes it a popular choice for both leisure and business travellers. It's a truly luxurious escape, offering a blend of comfort, convenience, and unforgettable experiences.

What sets Midtown Shangri-La apart is its seamless blend of modern luxury and traditional Chinese hospitality. The hotel's commitment to sustainability is also a significant plus for environmentally conscious travellers. Many guests highlight the exceptional dining options, with diverse cuisines and impeccable presentation. From the moment you step inside, you're enveloped in an atmosphere of refined elegance and tranquility, making it a perfect choice for a memorable stay. Overall, it's a five-star experience that consistently exceeds expectations.

One guest recently described their stay as "absolutely unforgettable". They particularly loved the spacious rooms, the delicious food, and the friendly staff. Another review praised the hotel's stunning design and convenient location, calling it "the perfect base for exploring Hangzhou". These positive reviews consistently highlight the hotel's exceptional service, luxurious amenities, and prime location, making it a top choice for discerning travellers seeking a truly memorable experience in Hangzhou. Book your stay today and discover the magic of Midtown Shangri-La for yourself!

Concept & Design Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou boasts a sophisticated design concept that seamlessly blends modern elegance with traditional Chinese aesthetics. The architecture and interior design create a harmonious balance between contemporary lines and classic elements, resulting in a space that feels both luxurious and inviting. The hotel's design is a testament to thoughtful planning, creating a calming and sophisticated atmosphere throughout. The use of natural light and carefully selected materials enhances the overall feeling of serenity and refinement.

While specific designer names might not be prominently featured, the design philosophy is evident in every detail. The hotel's commitment to creating a tranquil and luxurious environment is palpable, from the spacious public areas to the meticulously appointed guest rooms. The lobby itself is a masterpiece of understated elegance, featuring comfortable seating areas, stunning artwork, and a welcoming atmosphere that encourages relaxation and social interaction. It's a space where guests can unwind, connect, and appreciate the beauty of their surroundings.

Stepping into the hotel lobby is like entering a sanctuary of calm. The soft lighting, plush seating, and subtle yet elegant décor create a welcoming and relaxing atmosphere. The space is designed to be both functional and aesthetically pleasing, providing a comfortable environment for guests to unwind and socialise. The overall effect is one of understated luxury and sophisticated charm, setting the tone for a truly memorable stay. It's a space that invites you to relax, connect, and appreciate the finer things in life.

Different Hotel Room Types Available in Midtown Shangri-La, Hangzhou

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels

to luxurious suites. Here are the

different hotel room types

available at Midtown Shangri-La, Hangzhou:

  • Deluxe Room:

    Offers stunning city views, non-smoking options available. No bathtub or bidet.
  • Superior Room:

    Features comfortable furnishings and city views. Non-smoking options available. No bathtub or bidet.
  • Grand Deluxe Room:

    Spacious room with city views, bathtub and bidet available. Smoking and non-smoking options available.
  • Executive Suite:

    Offers a separate living area, city views, bathtub and bidet. Non-smoking options available.
  • Presidential Suite:

    The ultimate luxury experience with panoramic city views, a separate living and dining area, a large bathroom with a bathtub and bidet. Non-smoking only.

Please note that pet-friendly options are not currently available at Midtown Shangri-La, Hangzhou.

Unique Hotel Facilities in Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou offers a wide array of

hotel facilities

designed to enhance your stay. From relaxing amenities for adults to exciting options for kids, there's something for everyone. Here are some of the unique features you can enjoy:

  • Infinity Pool:

    Enjoy breathtaking city views while taking a refreshing dip. Open from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art equipment available 24/7.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on the treatment). Open from 10 am to 10 pm.
  • Kids' Club:

    A supervised play area for children with various activities. Open from 9 am to 9 pm.
  • Business Centre:

    Meeting rooms and business services available. Contact the hotel for pricing and availability.

Hotel Buffet or Hotel Restaurant/Cafe Available in Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou offers a delightful range of dining experiences, from lavish buffets to exquisite à la carte menus. Whether you're looking for a casual meal or a special occasion dinner, you'll find something to satisfy your taste buds. Here are some of the dining options available:

  • The Terrace Restaurant:

    Offers a stunning buffet breakfast with a wide selection of international and local dishes. Lunch and dinner are also served à la carte, featuring modern European cuisine. Open from 7 am to 10 pm. Prices vary.
  • The Lobby Lounge:

    A relaxed and elegant space serving afternoon tea, cocktails, and light snacks. Open from 10 am to 11 pm.
  • Shang Palace:

    A fine-dining Cantonese restaurant offering authentic dishes and a sophisticated atmosphere. Open from 6 pm to 10 pm. Prices vary.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Midtown Shangri-La, Hangzhou ensures a smooth journey. Here are your options for

hotel transfer

:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    The hotel offers a convenient airport shuttle service. Bookings are recommended at least 24 hours in advance.
  • Private Car Service:

    Arrange a private car transfer through the hotel concierge for a more luxurious experience.

Nearby MRT Station & Bus Stops Nearby

Midtown Shangri-La, Hangzhou enjoys excellent public transport links, making it easy to explore the city. Finding your way around is simple with convenient

MRT nearby

and

bus stops nearby

. Here's what you need to know:

  • Nearest MRT Station:

    Hangzhou East Railway Station (approximately 10 minutes by taxi).
  • Nearest Bus Stop:

    Several bus stops are within a 5-minute walk of the hotel. Check local timetables for routes and schedules.
  • Payment Options:

    You can use Hangzhou Tong cards (rechargeable transit cards) or Alipay/WeChat Pay on buses and the MRT.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Midtown Shangri-La, Hangzhou

Hangzhou offers a wealth of family-friendly attractions, perfect for creating lasting memories. Here are some

nearby attractions

and

nearby activities

ideal for families staying at Midtown Shangri-La, Hangzhou:

  • West Lake:

    A stunning lake with beautiful scenery, boat rides, and walking paths (free entry). Approximately 20 minutes by taxi.
  • Hangzhou Zoo:

    Home to a wide variety of animals (entry fee applies). Approximately 30 minutes by taxi.
  • China National Silk Museum:

    Learn about the history and production of silk (entry fee applies). Approximately 15 minutes by taxi.
  • Lingyin Temple:

    A historic Buddhist temple with beautiful architecture and serene surroundings (free entry). Approximately 30 minutes by taxi.
  • Yue Fei Temple:

    A temple dedicated to the famous Song Dynasty general Yue Fei (free entry). Approximately 25 minutes by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near Midtown Shangri-La, Hangzhou

Looking for alternative

hotels nearby

? Whether you're seeking a luxurious escape or a more budget-friendly option, there are several great

cheap hotels nearby

and

affordable hotels nearby

. Here are some options:

  • Luxury Accommodations:

    The Four Seasons Hotel Hangzhou at West Lake, JW Marriott Hotel Hangzhou, Grand Hyatt Hangzhou
  • 4-Star Hotels:

    Hangzhou Marriott Hotel Qianjiang, Ramada Plaza by Wyndham Hangzhou, Novotel Hangzhou Binjiang
  • 3-Star Hotels:

    GreenTree Inn Hangzhou West Lake Scenic Area, 7 Days Inn Hangzhou West Lake, Home Inn Hangzhou West Lake

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its blend of luxury, convenience, and exceptional service, Midtown Shangri-La, Hangzhou promises an unforgettable stay. To make your trip even more seamless, consider booking your flights and accommodation through Traveloka. You can easily find great deals on

affordable hotels

and

cheap hotels nearby

, ensuring a stress-free and enjoyable experience. To secure the best rates, book your stay today! And don't forget to book your flights with Traveloka to get the best deals on cheap air tickets to China to complete your travel arrangements. Start planning your dream getaway now and let Traveloka help you make it a reality. To find the perfect hotel for your needs, start your search for book cheap hotels or explore cheap hotels nearby options on Traveloka.

All facilities in Midtown Shangri-La Hangzhou

Others Midtown Shangri-La Hangzhou
Others

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Express check-out
  • Laundry service
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops

Food and Drinks

  • Buffet breakfast

Transportation

  • Car rental

Things to Do

  • Health club

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Midtown Shangri-La Hangzhou

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Midtown Shangri-La Hangzhou
417
Number of floors in Midtown Shangri-La Hangzhou
13
Another facilities in Midtown Shangri-La Hangzhou
Early check-in, Room service, Coffee shop, Safety deposit box, 24-hour room service

Frequently asked question in Midtown Shangri-La Hangzhou

Is Midtown Shangri-La, Hangzhou parking free for hotel guests, and do you offer valet parking services?
Parking at the Midtown Shangri-La, Hangzhou is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience. Please enquire at reception upon arrival for details on charges and availability of both hotel parking and valet parking.
Does Midtown Shangri-La, Hangzhou offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Midtown Shangri-La, Hangzhou. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. Their contact details should be readily available online.
Does Midtown Shangri-La, Hangzhou offer free hotel Wi-Fi for guests during their stay?
Yes, the Midtown Shangri-La, Hangzhou provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Midtown Shangri-La, Hangzhou? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Midtown Shangri-La, Hangzhou, offering convenient access to the city. While there isn't an MRT station immediately adjacent, bus routes provide easy connections to explore the area. Nearby visitor attractions include the beautiful West Lake and the charming Leifeng Pagoda, offering a blend of natural beauty and historical significance. These things to do nearby make for a memorable stay.
Is Midtown Shangri-La, Hangzhou a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if the Midtown Shangri-La, Hangzhou is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm their pet policy for animal-friendly hotels and provide details on any restrictions or fees that may apply.
See All

More Reviews from Other Guests in Midtown Shangri-La Hangzhou

8.6
Very Good
From 191 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Midtown Shangri-La Hangzhou

Number of reviews per page
20
40
Top reviews
Yingshi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Mike 张 is excellent!
Teo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Best hotel
Man Choi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Read More
Wenxun
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

很喜欢
Wenxun
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great!
catriona
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Truc
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good choice
anil
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
WEI LIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I will be back !
Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Chunfeng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No1
Baisong
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

great location and facility for business travel.
Geaik Theng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Hanbing
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
CHOONG HIOK
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff are friendly and helpful
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel is clean with great breakfast.
Varsha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Read More
Jiewei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Convenient location and easy to walk around.
Wiltven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Friendly service received from Jane Zhang
FENG
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Midtown Shangri-La Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 191 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Midtown Shangri-La Hangzhou

Number of reviews per page
20
40
Top reviews
Yingshi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Mike 张 is excellent!
Teo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Best hotel
Man Choi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable.
Read More
Wenxun
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

很喜欢
Wenxun
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great!
catriona
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find.
Truc
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good choice
anil
icon-Business
Business
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station.
WEI LIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I will be back !
Francis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too.
Chunfeng
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No1
Baisong
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

great location and facility for business travel.
Geaik Theng
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you.
Hanbing
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful.
CHOONG HIOK
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Staff are friendly and helpful
Jian
icon-Leisure
Leisure
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This hotel is clean with great breakfast.
Varsha
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

After much research, I chose this hotel due to location: it does not disappoint in this regard. It’s connected to a shopping wall and is in an area with lots of dining options and it’s a beautiful walk to west lake. The room itself is okay. It is a bit dated but comfortable. However, I was very disappointed with the concierge and their inability to communicate with English guests as on two occasions, we booked a taxi and showed them the location translated into Chinese and we were dropped at the wrong location. Due to this, we missed the impression light show two nights in a row and also lost our money spent on tickets.
Read More
Jiewei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Convenient location and easy to walk around.
Wiltven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Friendly service received from Jane Zhang
FENG
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

We paid extra for a Lake View to only see the back of a buildings parking lot—there is no lake view. On top of that, hotel does not feel like a 5 star hotel and the hotel receptionist staff is not professional.
Number of reviews per page
20
40