8.6
/10
Very Good
323 reviews

What Guests Say About Their Stay

Tash Dahye

10.0
/ 10
Amazing hotel. I really enjoyed this luxury hotel. Will stay here again next time I come to guangzhou.

Vincent WK

10.0
/ 10
The stay was to celebrate our 20th wedding anniversary, thank to Sandy & the Welcome Experience Team for decorating the room, catering my requests on room's view and check out preference. Plus their sweet treat. All of them made our stay at W a pleasant and memorable moment!

Livia

10.0
/ 10
My stay at the W Hotel was nothing short of wonderful. The hotel itself is spotlessly clean, beautifully designed, and located in a prime area surrounded by fantastic restaurants and a great mall, making it incredibly convenient for dining and shopping. From the moment I arrived, the staff was friendly, welcoming, and genuinely attentive every single day. A special shout-out to Clark, who went above and beyond to help my friend who had accidentally arrived at the wrong airport. His kindness and professionalism truly made a stressful situation so much easier — we are incredibly grateful! The food was absolutely delicious, and the live music added such a fun and vibrant atmosphere to our evenings. Every meal felt special, and every detail was thoughtfully handled. Overall, the W Hotel exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable experience. I can’t wait to return next year!
In the Area
See Map
26 Xian Cun Road, Pearl River New Town, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510623

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
W Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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W Guangzhou Address: Map & Location

26 Xian Cun Road, Pearl River New Town, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510623
Discover More Places
Lobby W Guangzhou
Lobby 2 W Guangzhou

Discover More About W Guangzhou

Location


W Guangzhou is located in area / city Guangzhou CBD.

About W Guangzhou

From business event to corporate gathering, W Guangzhou provides complete services and facilities that you and your colleagues need.

W Guangzhou is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

W Guangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at W Guangzhou.

All facilities in W Guangzhou

Bar, Cafe and Lounge W Guangzhou
Bar, Cafe and Lounge
Entertainment Facility W Guangzhou
Entertainment Facility
Functional Hall W Guangzhou
Functional Hall
Common Space W Guangzhou
Common Space
Lobby W Guangzhou
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Things to Do

  • Indoor pool
  • Entertainment for adults
  • Spa
  • Garden
  • Health club

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Limo or town car service
  • Airport transfer

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in W Guangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, No cribs (infant beds) available
  • Fee for buffet breakfast: approximately CNY 262 for adults and CNY 131 for children
  • Fee for in-room wired internet: CNY 90 per day (rates may vary)
  • Airport shuttle fee: CNY 700 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 466.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Guangzhou
317
Number of floors in W Guangzhou
30
Another facilities in W Guangzhou
Laundry service, Multilingual staff, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in W Guangzhou

What are available facilities at W Guangzhou?
There are top facilites at W Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at W Guangzhou?
Check-in time at W Guangzhou is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does W Guangzhou provide breakfast?
Yes, W Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of W Guangzhou?
W Guangzhou is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does W Guangzhou have?
W Guangzhou has 30 floors.
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More Reviews from Other Guests in W Guangzhou

Overall Ratings & Reviews W Guangzhou

Traveloka (5)
Other sources (318)
8.6
Very Good
From 318 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Guangzhou

Number of reviews per page
20
40
Top reviews
Tash Dahye
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel. I really enjoyed this luxury hotel. Will stay here again next time I come to guangzhou.
Ivy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was big. Service good
Hsin Yi
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

刚进厕所看到洗手台下有卫生纸纸屑,两个漱口杯杯底都是白的,五星级酒店不应该是这样的。除此以外,工作人员都非常友善
Vincent WK
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The stay was to celebrate our 20th wedding anniversary, thank to Sandy & the Welcome Experience Team for decorating the room, catering my requests on room's view and check out preference. Plus their sweet treat. All of them made our stay at W a pleasant and memorable moment!
Jiantao
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very luxurious
Livia
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My stay at the W Hotel was nothing short of wonderful. The hotel itself is spotlessly clean, beautifully designed, and located in a prime area surrounded by fantastic restaurants and a great mall, making it incredibly convenient for dining and shopping. From the moment I arrived, the staff was friendly, welcoming, and genuinely attentive every single day. A special shout-out to Clark, who went above and beyond to help my friend who had accidentally arrived at the wrong airport. His kindness and professionalism truly made a stressful situation so much easier — we are incredibly grateful! The food was absolutely delicious, and the live music added such a fun and vibrant atmosphere to our evenings. Every meal felt special, and every detail was thoughtfully handled. Overall, the W Hotel exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable experience. I can’t wait to return next year!
Read More
Vladlen
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very polite staff. A feeling of care and comfort.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

First time staying here. Location was good. The only thing disappointing is the breakfast. For such a big lux hotel the breakfast was rather disappointing..
David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room smells horrible, and the room is dirty and sticky on the floor. Our whole family after shower got eye infection immediately, the shower head must be contaminated. The staffs are very confused, so the check in process is very messy. Cant believe this for a 5 star hotel
Geena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Exotic decorations and Vibes
Keba
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

My stay at the **W Guangzhou** was nothing short of amazing. From the moment I arrived, I was captivated by the hotel's stunning design—modern, luxurious, and full of vibrant energy. The rooms were beautifully appointed with high-end amenities, and the skyline views were breathtaking. What truly set this hotel apart was the **incredible staff**, who went above and beyond to make my stay memorable. A special shout-out to **Clark**, who was an absolute hero during my visit. When I accidentally left my phone in a taxi, Clark sprang into action, coordinating with the driver and ensuring its safe return. His professionalism, kindness, and dedication were truly outstanding. Beyond that, every interaction with the team was warm and welcoming, from the front desk to the restaurant staff. The dining options were fantastic, and the overall atmosphere was both chic and comfortable. If you're looking for a **5-star experience with heart**, the W Guangzhou is the place to be. I can’t wait to return!
Read More
Jatinder Iqbal
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very nice property .
Nanayaa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

My stay at the W was disappointing and fell far below expectations. Upon arrival, we checked in and we were given a room with a strong cigarette odor, though staff promptly moved us after we complained. The hotel’s eclectic design—an odd mix of modern and traditional—was poorly executed, with dim lighting throughout, except in the breakfast area. Several areas, including hallways and the elevator, showed signs of neglect, such as peeling walls. The elevator featured a bizarre video of painted lips synced to sensual music, creating an uncomfortable, brothel-like atmosphere. The breakfast was subpar, offering limited options, and hygiene was a concern—a staff member sneezed openly near the food. One night, I found a dying cockroach in the bathroom, and although cleaners had serviced the room by the time we returned the next day, the insect remained until I reported it again. Housekeeping was generally lazy, failing to remove room service leftovers or properly dust. The bathtub and fixtures were also in poor condition. Overall, the experience did not match the price point and left much to be desired.
Read More
Kin
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No
samuel
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

funky, good location
Abdulhameed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very quite room , wide and clean
Ahmed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Comfortable, quite and clean
zancong
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

👍
yanru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Amazing staff! From handling our packages to assisting us with local apps, they were incredibly accommodating and helpful, making our stay exceptional. After I had left something behind at the hotel, they kindly offered to send it back and kept in touch to ensure the best way to return it. Such kind and amazing people! A special thanks to Steven 吴一超 for his excellent service. I will definitely stay here again on my next visit.
Read More
Haneen J
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff at W were extremely helpful and courteous. The bed was one of the most comfortable beds I ever slept in. The food was delicious
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 W Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews W Guangzhou

Traveloka (5)
Other sources (318)
8.6
Very Good
From 318 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Guangzhou

Number of reviews per page
20
40
Top reviews
Tash Dahye
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing hotel. I really enjoyed this luxury hotel. Will stay here again next time I come to guangzhou.
Ivy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was big. Service good
Hsin Yi
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

刚进厕所看到洗手台下有卫生纸纸屑,两个漱口杯杯底都是白的,五星级酒店不应该是这样的。除此以外,工作人员都非常友善
Vincent WK
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The stay was to celebrate our 20th wedding anniversary, thank to Sandy & the Welcome Experience Team for decorating the room, catering my requests on room's view and check out preference. Plus their sweet treat. All of them made our stay at W a pleasant and memorable moment!
Jiantao
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very luxurious
Livia
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My stay at the W Hotel was nothing short of wonderful. The hotel itself is spotlessly clean, beautifully designed, and located in a prime area surrounded by fantastic restaurants and a great mall, making it incredibly convenient for dining and shopping. From the moment I arrived, the staff was friendly, welcoming, and genuinely attentive every single day. A special shout-out to Clark, who went above and beyond to help my friend who had accidentally arrived at the wrong airport. His kindness and professionalism truly made a stressful situation so much easier — we are incredibly grateful! The food was absolutely delicious, and the live music added such a fun and vibrant atmosphere to our evenings. Every meal felt special, and every detail was thoughtfully handled. Overall, the W Hotel exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable experience. I can’t wait to return next year!
Read More
Vladlen
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very polite staff. A feeling of care and comfort.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

First time staying here. Location was good. The only thing disappointing is the breakfast. For such a big lux hotel the breakfast was rather disappointing..
David
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room smells horrible, and the room is dirty and sticky on the floor. Our whole family after shower got eye infection immediately, the shower head must be contaminated. The staffs are very confused, so the check in process is very messy. Cant believe this for a 5 star hotel
Geena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Exotic decorations and Vibes
Keba
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

My stay at the **W Guangzhou** was nothing short of amazing. From the moment I arrived, I was captivated by the hotel's stunning design—modern, luxurious, and full of vibrant energy. The rooms were beautifully appointed with high-end amenities, and the skyline views were breathtaking. What truly set this hotel apart was the **incredible staff**, who went above and beyond to make my stay memorable. A special shout-out to **Clark**, who was an absolute hero during my visit. When I accidentally left my phone in a taxi, Clark sprang into action, coordinating with the driver and ensuring its safe return. His professionalism, kindness, and dedication were truly outstanding. Beyond that, every interaction with the team was warm and welcoming, from the front desk to the restaurant staff. The dining options were fantastic, and the overall atmosphere was both chic and comfortable. If you're looking for a **5-star experience with heart**, the W Guangzhou is the place to be. I can’t wait to return!
Read More
Jatinder Iqbal
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very nice property .
Nanayaa
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

My stay at the W was disappointing and fell far below expectations. Upon arrival, we checked in and we were given a room with a strong cigarette odor, though staff promptly moved us after we complained. The hotel’s eclectic design—an odd mix of modern and traditional—was poorly executed, with dim lighting throughout, except in the breakfast area. Several areas, including hallways and the elevator, showed signs of neglect, such as peeling walls. The elevator featured a bizarre video of painted lips synced to sensual music, creating an uncomfortable, brothel-like atmosphere. The breakfast was subpar, offering limited options, and hygiene was a concern—a staff member sneezed openly near the food. One night, I found a dying cockroach in the bathroom, and although cleaners had serviced the room by the time we returned the next day, the insect remained until I reported it again. Housekeeping was generally lazy, failing to remove room service leftovers or properly dust. The bathtub and fixtures were also in poor condition. Overall, the experience did not match the price point and left much to be desired.
Read More
Kin
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

No
samuel
icon-Business
Business
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

funky, good location
Abdulhameed
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very quite room , wide and clean
Ahmed
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Comfortable, quite and clean
zancong
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

👍
yanru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Amazing staff! From handling our packages to assisting us with local apps, they were incredibly accommodating and helpful, making our stay exceptional. After I had left something behind at the hotel, they kindly offered to send it back and kept in touch to ensure the best way to return it. Such kind and amazing people! A special thanks to Steven 吴一超 for his excellent service. I will definitely stay here again on my next visit.
Read More
Haneen J
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff at W were extremely helpful and courteous. The bed was one of the most comfortable beds I ever slept in. The food was delicious
Number of reviews per page
20
40