Banyan Tree Bintan

Amazing place to stay!

Lo mejor del viaje fue el servicio, todo el personal fue muy amable y estaban al pendiente de cualquier cosa que se necesitara. La playa, aunque está en el hotel hermano, es muy bonita, limpia y tranquila.

Amazing service. Everyone is very kind. The breakfast is great! However, the hotel is old. Some parts don’t look well maintained or clean, like other Banyan Trees

Nil

.

Fantastiskt lugnt, trevlig personal, bra service. Ät den lokala maten, internationella menyn håller lite sämre nivå.

Good access and availability for usage of Angsana or Cassia’s facilties

Fantastiskt ställe för avkoppling. God mat, bra service, vänlig personal

Excellent all round Lovely experience

Overall the stay was good, service is good. A lot of the activities were fully booked, it would be good to let guests know in advance what they can book and arrange in advance. The bed was too high though, so not very elderly friendly for future reference. Staff were amazing, they helped catch some unknown buzzing insect that had found its way into our bathroom. Thankful for that.

Beautiful grounds but the property is very ran down and outdated. Food is not very good. Spa is ok

Excellent staffs service

This is one of the nicest resorts I have ever stayed at - everything was perfect. The room was amazing, breakfast was amazing, staff was amazing. Exceptional from start to finish!

Like the beautiful rooms and the view ,also liked the quiet atmosphere .Enjoyed the 2 pools Disappointed that I could not hire left handed club so could not play golf

Good vibes and good view

The room is spacious with beautiful sea view. Buggy service is responsive to bring us around the resort. The restaurant (The Cove and Saffron) serves delicious food with nice ambience. The service of the staff (notably Lilis, Yusuf, Atomy and Wendy) are excellent and in fact above my expectations: they went the extra mile to make our stay really memorable with romantic decorations for our wedding anniversary and they also prepared two cakes for us (one for our wedding anniversary and another one for my birthday) and they sang me a birthday song. The roof that sheltered the seats in front of the jacuzzi leaked during rain - believe it can be repaired.

Beautiful hotel on Bintan! We’d recommend it. We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool. The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite). Breakfast buffet has a fantastic variety! There isn’t a convenience shop close by, so make sure to pack what you need (diapers in our case). Bring loose clothing to protect you from mosquitos as it’s lovely to sit outside and enjoy the view. The property is quite hilly which wasn’t an issue with kids for us, but to keep in mind if you have issues getting around stairs. The trips (mangrove and island) are worth doing!

Excellent service. Kudos to Banyan Tree staff. Breakfast could be improved though.

Spacious villa & excellent service staff!

Superb hospitality