Hotel Borobudur Jakarta

Customer service was very helpful, especially when we needed a wheelchair for an elderly person during our stay. The service was excellent. The facilities were also excellent for children.

The best, nice hotel, number 1 service but the taste of breakfast in the restaurant is not so good.

Always come back to this hotel. Very family friendly and spacious

Satisfying facilities and delicious food. Never get bored with this hotel.

So, I want to strongly complain to the entrance guard, the security guard on duty in the afternoon from 5:00 PM to 7:00 PM on March 29, 2026. He opened the front left door without permission, causing all my wife's belongings to fall out. He should have only opened the middle door and the trunk. He had never opened the front left door before. He didn't even apologize. The guard dog was safe and not agitated. He should have been reprimanded sternly.

The hotel staff is friendly, the environment is clean

I've always enjoyed staying here because of the hotel's atmosphere and the friendly staff. But I've recently realized that the technology isn't up to date, with the TV being outdated. There are too few viewing options, as I really want to relax in my room without any distractions. Perhaps they could upgrade in the future.

Although it's an older hotel, it's well-maintained. The rooms are spacious, the beds comfortable, and the bathrooms are also satisfying with their bathtubs. I loved the luxurious bathrobes and slippers. The pool is spacious and there are plenty of lifeguards. The location is excellent, walking distance to the Post Office and the surrounding area. Even if it's just a one-day stay, it's the best!

Always love to come back to this beautiful hotel

Stay after Eid, enjoy the fresh atmosphere here, the garden is spacious, the hotel environment is spacious & there are lots of paintings, the swimming pool is spacious & there is a tennis court, thanks, next time stop by again

I always stay here a couple of days for New Year and Lebaran. Everything was wonderful. Tennis court reservations need to be improved, as they're often fully booked, but no one was playing. During major holidays, a more convenient breakfast time is needed.

The garden is nice. The jogging path [is] very fun, and the staff was very friendly and attentive to our requests.

Nice hotel, very helpful staff

The entire hotel staff is friendly and the service is top-notch! It's very kid-friendly, ensuring your kids are happy. There's a children's pool, playground, rabbit park, and more. The only downside is that finding a convenience store or ordering food online is a bit tricky. Breakfast is quite varied, and children under 120 cm are still free. Overall, highly recommended!

Great experience staying here. The ambiance is great, very big spaces, the staff are very friendly. The breakfast option, however, is quite limited compared to other 5-star hotels.

Nice & clean hotel for my family's.. 🥰👍

Overall Experience We stayed for 4 days/3 nights in a two-bedroom apartment and had a generally positive stay. The hotel’s spacious grounds and friendly staff made our trip enjoyable. We especially appreciated the lovely gardens and jogging trail on-site, as well as the professionalism of the team. That said, we did encounter a few minor inconveniences (distance to facilities, breakfast rules) that future guests might want to note. Apartment Rooms Spacious and Clean: The two-bedroom apartment was roomy and well-maintained. We found the housekeeping service very thorough and attentive (the attendant has over 20 years of experience and it showed!). Bathroom Setup: The bathroom only had a bathtub (no separate shower), which can be tricky for those needing quick showers or very unfortunate for elderly and/or performing wudhu/prayer. It’s worth preparing for this in advance (e.g. having a separate shower box). Amenities: The apartment had a kitchenette but lacked some small conveniences. For example, there was no water dispenser, and the electrical outlets were European-style only. We needed plug adapters during our stay. It would be helpful for guests to bring adapters or ask the hotel in advance. Location: We requested a room closer to the lobby (for easier access with an elderly parent), but we end up with a unit was at the far end of the property. This meant long walks to dining areas and the lobby for our parent. Guests with mobility issues should consider reminding the hotel about special needs when booking. Nearby Activities On-site Recreation: The hotel grounds themselves are beautiful. We loved walking and jogging along the landscaped paths, and spending time in the gardens. The outdoor pool is a nice family spot (though it’s often busy with kids). Local Attractions: Depending on your travel plans, the area offers various activities. If you’re in the city, there may be museums or malls nearby. Family-Friendly: The setting is very family-friendly (kid pool, open spaces, etc.), which is great if you’re traveling with children. Safety Secure Environment: We felt very safe throughout our stay. The hotel has security on duty and well-lit pathways at night. The staff were attentive and friendly at all hours. Staff Vigilance: There is 24-hour reception and guards, which adds peace of mind. We never had any security concerns on the premises. Walkability On-Site Walking: The property is pleasant to walk around, with paved trails and garden paths. It’s easy to explore the grounds on foot, even for an evening stroll. In our case, due to the distance of our room from the lobby, the dining area, and the park place, we mostly stayed on-site. Access to City: If you wish to explore beyond the hotel, be aware that some attractions (shops, restaurants, tourist sites) may not be within easy walking distance. You might need a car or taxi to reach downtown or popular areas. Food & Drinks Breakfast Buffet: Breakfast was included and had a variety but remained similar during the 3 breakfast days, especially the vegetables variety. The made-to-order egg station was a highlight – the omelets and egg dishes were tasty. As we stayed during Eid days, the "lontong kuah" was far below our expectation. Dress Code Note: The hotel has a rule against entering the breakfast area in hotel slippers. (We didn’t realize this at first and it caused us to forfeit one prepaid breakfast.) Future guests should be aware of this policy. The hotel might consider clearer signage or more flexible options for guests who accidentally overlook it. Menu Variety: The buffet included both Western and some local dishes. Since we stayed over Eid holiday, it would be nice if special seasonal dishes (e.g. kuah ketupat during Eid) were made special (feels like home). Suggestions: More soup options or a varied bakso station could make breakfast even more enjoyable. As it was, aside from a rotating soto ayam/mie corner, the menu was quite similar each day. Staff: The service at breakfast was excellent. For example, Pak Rolando (at the F&B team) was exceptionally kind and helpful, and really made the dining experience pleasant. Noteworthy Details Housekeeping & Staff: We were very impressed with several staff members. Pak Reno (from the housekeeping/gardening team) was passionate and knowledgeable about his work – he even showed us around the gardens and explained the plants. His dedication truly stood out, and the hotel is lucky to have him. We hope management recognizes his great work. Garden Team: The gardeners were friendly and enthusiastic. They often spoke with guests and loved to show off the variety of trees and flowers. This personal touch was a lovely bonus. Special Requests: If you have special needs (like being near the lobby, needing lower floors, or any accessibility requirement), be sure to emphasize this when booking. The hotel staff is willing to help, but it seems some requests can be overlooked without a reminder. Check-Out: Our check-out was quick and hassle-free, which was a nice way to end the stay. Overall Impression: The hotel is generally very nice — peaceful and well-maintained. The combination of beautiful outdoor areas and attentive staff made our stay enjoyable. Summary for Others: We really enjoyed our stay and found the hotel’s highlights to be its lush gardens, jogging track, and friendly personnel. For future guests, keep in mind the walking distances on-site, the bathroom setup, and the no house-sandal's code. Otherwise, the place offers a comfortable and pleasant experience, especially if you appreciate greenery atmosphere.

Friendly staff, strategic location close to everywhere, spacious area... The kids love staying there, staying there so they can pray Eid at Istiqlal Mosque.. but the schedule slipped because Eid was postponed hahaha.. God willing, there will be sustenance and time for us to go there again.

It's also okay for a family vacation, the rooms are spacious, take the 2-room one.

Very good. Stayed here during Ramadan, and we could eat sahur too. Only stayed one day, but it was comfortable. Thank you, Borobudur.