Mason Pine Hotel Bandung

8.9
/10
Very Good
3,323 reviews

What Guests Say About Their Stay

Family Friendly (268)
Ambiance (254)
Hotel Area (252)
Staff Friendliness (245)
Devatia B.
10.0
/ 10
It was my first time here and I got upgraded to a premier king room. It was a very good experience, with lots of kids activities, varied and delicious food, and lots of facilities. There's a sauna, jacuzzi, and even family karaoke! 😍 I'll definitely be back soon! And thank you so much to Dicky for his service, love Mason Pine 🤍
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T***n
9.1
/ 10
Mason Pine Hotel truly exceeded expectations. The property is impressively wide and beautifully designed, giving a calm resort atmosphere. Everything is spotless and well organized—from the rooms to the common areas. The hotel offers plenty of facilities, including two large swimming pools: one for adults and another that’s safe and fun for children. The overall cleanliness, hospitality, and thoughtful layout make it an ideal destination for both families and couples looking to unwind. Highly recommended for a refreshing staycation or weekend escape.
l***a
10.0
/ 10
One of the best family hotels we’ve stayed in. It’s perfect for a short family getaway. Complete facilities, endless fun for kids, and a fantastic breakfast buffet. Everything you need is right here.
Ahmad M.
10.0
/ 10
I had a very satisfying stay at this hotel. Highly recommended for a family vacation. Thank you, Mason Pine.
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Zul K.
10.0
/ 10
The hotel staff is friendly and pleasant... The facilities are okay, suitable for family vacations.
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In the Area
See Map
Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Discover the true meaning of retreat to Mason Pine Hotel, where a world of leisure and relaxation awaits. The natural beauty of the surrounding mountains and lake is complemented by new rooms and suites at this hotel and resort, accentuated by thoughtful Javanese hospitality. With over 5 Hectare in seize the largest Hotel, Resort and Convention in Bandung. Overlooking a quaint stream, the resort offers event space, memorable dining opportunities and serene, relaxing environment. For an exciting dining experience, Mason Pine Hotel offers the dining options, Santai All Day Dining which serves authentic Local delicacies and International cuisine, and Fok Luk Sau restaurant on the 2nd floor is an authentic Chinese "homey" restaurant serving a variety of exotic Cantonese dishes. Strategically located in Kota Baru Parahyangan Residence, Mason Pine Hotel is 30 minutes from Husein Sastranegara airport, train station and short access to variety of educational, cultural, historic and scenic sites.
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CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Mason Pine Hotel Bandung Address: Map & Location

Jl. Raya Parahyangan Km. 1,8 Kota Baru Parahyangan, Padalarang, Padalarang, Bandung, Jawa Barat, Indonesia, 40714
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Lobby Mason Pine Hotel Bandung
Lobby 2 Mason Pine Hotel Bandung

Discover More About Mason Pine Hotel Bandung


Escape to Mason Pine Hotel, surrounded by the beauty of Bandung’s scenic mountain range, Saguling lake, and verdant rice paddies. Step into Mason Wing - a spacious leisure resort with homey ambience to indulge your whole family. Enjoy warm evening dips in the Olympic sized pool charmed by dreamy sunsets; an extensive Kid’s Club – offering an assortment of complementary facilities and activities just for kids.


Impress your business relations at the stylish Pine Wing which houses Parahyangan Convention Center provides comprehensive resources with space able to accommodate up to 3.000 delegates; convenient to present spectacular business meetings, incentives, conventions, and exhibitions or to host the most lavish wedding.


The awe inspiring journey begins in our soaring Pine Court, where Art Deco meets modern minimalist furnishings and continues throughout the resort, particularly at the formidable SANTAI All Day Dining Restaurant. Our guest rooms and suites offer absolute comfort and total relaxation. Complete with private balconies providing panoramic views of lush tropical mountain ranges or our majestic resort, every detail has been designed to promote rejuvenation and renewal.


The hotel’s proximity to Bandung from Jakarta makes it the ideal location for business travelers, tourists or group gatherings looking for an exciting outbound experience. Strategically located in Kota Baru Parahyangan Residence, Mason Pine Hotel is 30 minutes from Husein Sastranegara airport, Train Station and short access to variety of educational, cultural, historic and scenic sites.


This property also has one of the top-rated locations in West Bandung! Guests are happier about it compared to other properties in the area.

All facilities in Mason Pine Hotel Bandung

Swimming Pool Mason Pine Hotel Bandung
Swimming Pool
Entertainment Facility Mason Pine Hotel Bandung
Entertainment Facility
Fitness Center Mason Pine Hotel Bandung
Fitness Center
Functional Hall Mason Pine Hotel Bandung
Functional Hall
Lobby Mason Pine Hotel Bandung
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Waterslide

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Laundry
  • Supermarket

Sports and Recreations

  • Archery
  • Billiard
  • Fitness center
  • Game room
  • Table tennis

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet (surcharge)
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Mason Pine Hotel Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mason Pine Hotel Bandung
287
Number of floors in Mason Pine Hotel Bandung
5
Another facilities in Mason Pine Hotel Bandung
Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in Mason Pine Hotel Bandung

What are available facilities at Mason Pine Hotel Bandung?
There are top facilites at Mason Pine Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mason Pine Hotel Bandung?
Check-in time at Mason Pine Hotel Bandung is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mason Pine Hotel Bandung provide breakfast?
Yes, Mason Pine Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mason Pine Hotel Bandung?
Mason Pine Hotel Bandung is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mason Pine Hotel Bandung have?
Mason Pine Hotel Bandung has 5 floors.
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More Reviews from Other Guests in Mason Pine Hotel Bandung

8.9
Very Good
From 3,323 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Mason Pine Hotel Bandung
All
Ramah Keluarga (201)
Suasana (176)
Area Hotel (172)
Keramahan Staff (160)
Kamar Tidur (158)
Kamar Mandi (149)
Lingkungan Sekitar (143)
Ukuran Kamar (142)
Pilihan Aktivitas (136)
Variasi (130)
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Traveler Reviews Mason Pine Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Wulan H. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Highly recommended, I'll come back next time. Comfortable and family-friendly, recommended...
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Astried S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Everything was very satisfying, from check-in to check-out. Complete children's facilities.
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W***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Everything is fine except: 1. Improve bathroom cleanliness (especially the toilet bowl). 2. Adjust electrical plugs to standard Indonesian outlets. 3. Provide tissues on the table.
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Iswahyudi M.
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Staycation
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10.0
/10
Reviewed 4 day(s) ago
Perfect for staying with kids, with plenty of games and play areas for them to enjoy, so you won't get bored. All the staff are very friendly, and the security guards are always helpful when crossing the road.
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
good experience anak2 puas banget
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
If possible, add more to the breakfast menu.
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Accommodation's Reply
19 Dec 2025
Dear Mr./Ms. F*y, Thank you very much for your valuable feedback regarding our breakfast menu. We will forward your suggestions to the relevant department and incorporate them to improve our services in the future. Your valuable feedback is crucial to improving the quality of service and the guest experience at Mason Pine Hotel. We appreciate your comments. From all the staff at Mason Pine Hotel.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good vibes for staycation.. Will be back soon.. Super kids friendly
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Accommodation's Reply
20 Dec 2025
Dear Mr./Mrs. M***a, Thank you for sharing your kind review with us. We are delighted to know that you enjoyed the good vibes during your staycation and found Mason Pine Hotel to be very kids friendly. Your positive feedback truly encourages our team to continue delivering a pleasant and memorable experience. We look forward to welcoming you back again very soon. Regards, Mason Pine Hotel Team
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice staycay at Mason Pine. Super kids friendly! We were picked up by shuttle van arranged by hotel from nearby Whoosh station (only 5mins). Kids club is of a good size. Kids pool is heated. Main pool is large and beautiful. Christmas decor was nice. Breakfast had plenty of food selections. Staffs were attentive to our request. Nearby there is this semi outdoor mall, Bumi Hejo with cheap playgrounds (outdoor and indoor for kids). Suggest to book in advance with free cancellation to get value for money and keep checking the price (rebook if cheaper).
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Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for taking the time to share such a detailed and positive review of your staycation at Mason Pine Hotel. We are delighted to know that you and your family enjoyed our kids friendly facilities, including the kids club, heated children’s pool, main swimming pool, and festive decorations. It is also wonderful to hear that the shuttle service, breakfast variety, and our team’s attentiveness contributed to a pleasant experience. We truly appreciate your helpful insights and recommendations, which will certainly be valuable for other guests planning their stay. Your kind words are a great encouragement for our team to continue delivering memorable family experiences. We look forward to welcoming you and your family back to Mason Pine Hotel in the future. Regards, Mason Pine Hotel Team
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The place is comfortable, right near the Kreasi location!
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Accommodation's Reply
18 Dec 2025
Dear S*y, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and that Mason Pine's location near the Kreasi area made your stay very convenient. We hope to welcome you back in the future for an even more memorable experience. Sincerely, The Mason Pine Hotel Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The swimming pool is fun and the playground is big.
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mason Pine Hotel Bandung. We are delighted to hear that you enjoyed our spacious swimming pool and children's playground. We hope our facilities provided a memorable experience during your family vacation. We look forward to welcoming you back soon. Sincerely, The Mason Pine Hotel Team
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Rohman
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very good service, friendly and fast staff
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Accommodation's Reply
18 Dec 2025
Dear Mr. Rohman, Thank you for your positive review. We are delighted to hear that our team provided friendly and responsive service. We will share this compliment with the entire team to inspire them to continue providing the best service. We hope to welcome you back to Mason Pine Hotel Bandung in the future. Sincerely, The Mason Pine Hotel Team
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Riani N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very kids friendly hotel, many activities and strategic location
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Accommodation's Reply
18 Dec 2025
Dear Ibu Riani N., Thank you for sharing your positive review of Mason Pine Hotel. We are pleased to know that you found our hotel very kids friendly, with a wide range of activities and a strategic location. Your feedback is truly appreciated and serves as great encouragement for our team to continue delivering enjoyable family experiences. We look forward to welcoming you and your family back for another pleasant stay. Regards, Mason Pine Hotel Team
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was spacious and clean. The view from the room was also beautiful. The breakfast was top-notch, with a wide variety and delicious food. The dining room was basic, but the service was fast and responsive. The receptionist, concierge, and security were also efficient. However, be careful, the slippers in the room are slippery; my husband fell while wearing them. Overall, it was okay.
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Accommodation's Reply
16 Dec 2025
Dear Ms. M*a, Thank you for sharing your valuable experience at the Bandung Mason Pine Hotel. We are delighted to know that you were satisfied with your spacious and clean room, beautiful views, and delicious breakfast. We also greatly appreciate the prompt and attentive service provided by the restaurant, front desk, concierge, and security staff. We sincerely apologize for any inconvenience caused by the slippers in your room. We will report this matter to the relevant department and take immediate measures to improve guest safety and convenience. Thank you for choosing the Bandung Mason Pine Hotel. We look forward to your next visit and hope to provide you with an even more satisfying stay. Sincerely, The entire staff of the Bandung Mason Pine Hotel
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H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A family hotel that is perfect for a staycation with children, plus there is a discovery pass package that allows you to go around the attractions at KBP.
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Accommodation's Reply
18 Dec 2025
Dear Mr./Ms. H*y, Thank you for your positive review. We are delighted to hear that Mason Pine Hotel was a great choice for your family vacation, especially for children. We appreciate your enjoyment of the Discovery Pass program, which allows you to easily enjoy various attractions in the Kota Bharu-Parahayan area. We hope to welcome you and your family back for another enjoyable vacation. Sincerely, The Mason Pine Hotel Team
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Devatia B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was my first time here and I got upgraded to a premier king room. It was a very good experience, with lots of kids activities, varied and delicious food, and lots of facilities. There's a sauna, jacuzzi, and even family karaoke! 😍 I'll definitely be back soon! And thank you so much to Dicky for his service, love Mason Pine 🤍
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Accommodation's Reply
18 Dec 2025
Dear Ms. Devatia B., Thank you for your impressive review and for choosing Mason Pine Hotel. We are delighted to hear that your stay was smooth, from the room upgrade and children's activities to the hotel amenities and the diverse food options you enjoyed. We would like to express our special thanks to our team, especially Dickie, for his outstanding service. Your review is a great inspiration to our entire team, motivating us to strive to provide the best possible experience for all our guests. We hope to welcome you back to Mason Pine Hotel again in the future. Sincerely, The Mason Pine Hotel Team
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M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Kids friendly hotel with lots of activities for children, the food menu is also complete
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Accommodation's Reply
14 Dec 2025
Dear Ms. M*a, Thank you for your review. We are delighted to hear that Mason Pine Hotel is considered a child-friendly hotel with a wide range of activities and a comprehensive dining menu. This recognition encourages us to continue striving to maintain the quality of service and facilities for the whole family. We look forward to welcoming you and your family back again. Sincerely, The Mason Pine Hotel Team
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Bimo P. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Kids friendly and comfortable hotel, suitable for staycation with family
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Accommodation's Reply
14 Dec 2025
Dear Mr. Bimo P.A., Thank you for your review of Mason Pine Hotel Bandung. We are delighted that you found our hotel comfortable, child-friendly, and ideal for family vacations. Your compliments encourage us to continue striving to maintain the quality of our facilities and services to provide a memorable stay for the whole family. We hope to welcome you and your family back to Mason Pine Hotel again in the future. Sincerely, The Mason Pine Hotel Team
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Joice V. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, comfortable, the rooms are nice, there are lots of facilities, the kids are really happy.
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Accommodation's Reply
14 Dec 2025
Dear Joyce V.K., Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the quality of the rooms, and the amenities provided. We are also pleased to hear that your children enjoyed their stay at Mason Pine Hotel. We hope to welcome you and your family back again in the future. Sincerely, The Mason Pine Hotel Team
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Def E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Quick response and very helpful staff
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Accommodation's Reply
14 Dec 2025
Dear Mr. Def E., Thank you for sharing your positive feedback. We are pleased to know that you found our team responsive and very helpful. Your kind words are truly appreciated and will be shared with our team as encouragement to consistently provide attentive service. We look forward to welcoming you back to Mason Pine Hotel in the future. Regards, Mason Pine Hotel Team
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Kids friendly hotel 🥰 The kids love the spacious swimming pool and there is a children's pool too, not enough for just 1 night here, KL can add breakfast for children, the price can be reduced 😁, overall it's good
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Accommodation's Reply
03 Dec 2025
Dear Saya*a, Thank you for your review. We are glad that the children enjoyed the spacious pool and children's area. We have taken your feedback on the price of children's breakfast into consideration for our next visit. We hope that you and your family will return and enjoy your time at Mason Pine Hotel again. Best regards, The Mason Pine Hotel Team
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Number of reviews per page
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40

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Bedroom 4 Mason Pine Hotel Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 3,323 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Mason Pine Hotel Bandung
All
Ramah Keluarga (201)
Suasana (176)
Area Hotel (172)
Keramahan Staff (160)
Kamar Tidur (158)
Kamar Mandi (149)
Lingkungan Sekitar (143)
Ukuran Kamar (142)
Pilihan Aktivitas (136)
Variasi (130)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mason Pine Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Wulan H. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Highly recommended, I'll come back next time. Comfortable and family-friendly, recommended...
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Astried S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Everything was very satisfying, from check-in to check-out. Complete children's facilities.
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W***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Everything is fine except: 1. Improve bathroom cleanliness (especially the toilet bowl). 2. Adjust electrical plugs to standard Indonesian outlets. 3. Provide tissues on the table.
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Iswahyudi M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Perfect for staying with kids, with plenty of games and play areas for them to enjoy, so you won't get bored. All the staff are very friendly, and the security guards are always helpful when crossing the road.
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Y***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
good experience anak2 puas banget
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
If possible, add more to the breakfast menu.
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Accommodation's Reply
19 Dec 2025
Dear Mr./Ms. F*y, Thank you very much for your valuable feedback regarding our breakfast menu. We will forward your suggestions to the relevant department and incorporate them to improve our services in the future. Your valuable feedback is crucial to improving the quality of service and the guest experience at Mason Pine Hotel. We appreciate your comments. From all the staff at Mason Pine Hotel.
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good vibes for staycation.. Will be back soon.. Super kids friendly
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Accommodation's Reply
20 Dec 2025
Dear Mr./Mrs. M***a, Thank you for sharing your kind review with us. We are delighted to know that you enjoyed the good vibes during your staycation and found Mason Pine Hotel to be very kids friendly. Your positive feedback truly encourages our team to continue delivering a pleasant and memorable experience. We look forward to welcoming you back again very soon. Regards, Mason Pine Hotel Team
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice staycay at Mason Pine. Super kids friendly! We were picked up by shuttle van arranged by hotel from nearby Whoosh station (only 5mins). Kids club is of a good size. Kids pool is heated. Main pool is large and beautiful. Christmas decor was nice. Breakfast had plenty of food selections. Staffs were attentive to our request. Nearby there is this semi outdoor mall, Bumi Hejo with cheap playgrounds (outdoor and indoor for kids). Suggest to book in advance with free cancellation to get value for money and keep checking the price (rebook if cheaper).
Read More
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Valued Guest, Thank you for taking the time to share such a detailed and positive review of your staycation at Mason Pine Hotel. We are delighted to know that you and your family enjoyed our kids friendly facilities, including the kids club, heated children’s pool, main swimming pool, and festive decorations. It is also wonderful to hear that the shuttle service, breakfast variety, and our team’s attentiveness contributed to a pleasant experience. We truly appreciate your helpful insights and recommendations, which will certainly be valuable for other guests planning their stay. Your kind words are a great encouragement for our team to continue delivering memorable family experiences. We look forward to welcoming you and your family back to Mason Pine Hotel in the future. Regards, Mason Pine Hotel Team
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The place is comfortable, right near the Kreasi location!
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Accommodation's Reply
18 Dec 2025
Dear S*y, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and that Mason Pine's location near the Kreasi area made your stay very convenient. We hope to welcome you back in the future for an even more memorable experience. Sincerely, The Mason Pine Hotel Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The swimming pool is fun and the playground is big.
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Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at Mason Pine Hotel Bandung. We are delighted to hear that you enjoyed our spacious swimming pool and children's playground. We hope our facilities provided a memorable experience during your family vacation. We look forward to welcoming you back soon. Sincerely, The Mason Pine Hotel Team
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Rohman
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10.0
/10
Reviewed 1 week(s) ago
Very good service, friendly and fast staff
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Accommodation's Reply
18 Dec 2025
Dear Mr. Rohman, Thank you for your positive review. We are delighted to hear that our team provided friendly and responsive service. We will share this compliment with the entire team to inspire them to continue providing the best service. We hope to welcome you back to Mason Pine Hotel Bandung in the future. Sincerely, The Mason Pine Hotel Team
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Riani N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very kids friendly hotel, many activities and strategic location
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Accommodation's Reply
18 Dec 2025
Dear Ibu Riani N., Thank you for sharing your positive review of Mason Pine Hotel. We are pleased to know that you found our hotel very kids friendly, with a wide range of activities and a strategic location. Your feedback is truly appreciated and serves as great encouragement for our team to continue delivering enjoyable family experiences. We look forward to welcoming you and your family back for another pleasant stay. Regards, Mason Pine Hotel Team
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was spacious and clean. The view from the room was also beautiful. The breakfast was top-notch, with a wide variety and delicious food. The dining room was basic, but the service was fast and responsive. The receptionist, concierge, and security were also efficient. However, be careful, the slippers in the room are slippery; my husband fell while wearing them. Overall, it was okay.
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Accommodation's Reply
16 Dec 2025
Dear Ms. M*a, Thank you for sharing your valuable experience at the Bandung Mason Pine Hotel. We are delighted to know that you were satisfied with your spacious and clean room, beautiful views, and delicious breakfast. We also greatly appreciate the prompt and attentive service provided by the restaurant, front desk, concierge, and security staff. We sincerely apologize for any inconvenience caused by the slippers in your room. We will report this matter to the relevant department and take immediate measures to improve guest safety and convenience. Thank you for choosing the Bandung Mason Pine Hotel. We look forward to your next visit and hope to provide you with an even more satisfying stay. Sincerely, The entire staff of the Bandung Mason Pine Hotel
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H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A family hotel that is perfect for a staycation with children, plus there is a discovery pass package that allows you to go around the attractions at KBP.
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Accommodation's Reply
18 Dec 2025
Dear Mr./Ms. H*y, Thank you for your positive review. We are delighted to hear that Mason Pine Hotel was a great choice for your family vacation, especially for children. We appreciate your enjoyment of the Discovery Pass program, which allows you to easily enjoy various attractions in the Kota Bharu-Parahayan area. We hope to welcome you and your family back for another enjoyable vacation. Sincerely, The Mason Pine Hotel Team
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Devatia B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was my first time here and I got upgraded to a premier king room. It was a very good experience, with lots of kids activities, varied and delicious food, and lots of facilities. There's a sauna, jacuzzi, and even family karaoke! 😍 I'll definitely be back soon! And thank you so much to Dicky for his service, love Mason Pine 🤍
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Accommodation's Reply
18 Dec 2025
Dear Ms. Devatia B., Thank you for your impressive review and for choosing Mason Pine Hotel. We are delighted to hear that your stay was smooth, from the room upgrade and children's activities to the hotel amenities and the diverse food options you enjoyed. We would like to express our special thanks to our team, especially Dickie, for his outstanding service. Your review is a great inspiration to our entire team, motivating us to strive to provide the best possible experience for all our guests. We hope to welcome you back to Mason Pine Hotel again in the future. Sincerely, The Mason Pine Hotel Team
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M***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Kids friendly hotel with lots of activities for children, the food menu is also complete
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Accommodation's Reply
14 Dec 2025
Dear Ms. M*a, Thank you for your review. We are delighted to hear that Mason Pine Hotel is considered a child-friendly hotel with a wide range of activities and a comprehensive dining menu. This recognition encourages us to continue striving to maintain the quality of service and facilities for the whole family. We look forward to welcoming you and your family back again. Sincerely, The Mason Pine Hotel Team
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Bimo P. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Kids friendly and comfortable hotel, suitable for staycation with family
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Accommodation's Reply
14 Dec 2025
Dear Mr. Bimo P.A., Thank you for your review of Mason Pine Hotel Bandung. We are delighted that you found our hotel comfortable, child-friendly, and ideal for family vacations. Your compliments encourage us to continue striving to maintain the quality of our facilities and services to provide a memorable stay for the whole family. We hope to welcome you and your family back to Mason Pine Hotel again in the future. Sincerely, The Mason Pine Hotel Team
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Joice V. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, comfortable, the rooms are nice, there are lots of facilities, the kids are really happy.
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1 people find it helpful
Accommodation's Reply
14 Dec 2025
Dear Joyce V.K., Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the quality of the rooms, and the amenities provided. We are also pleased to hear that your children enjoyed their stay at Mason Pine Hotel. We hope to welcome you and your family back again in the future. Sincerely, The Mason Pine Hotel Team
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Def E.
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8.5
/10
Reviewed 3 week(s) ago
Quick response and very helpful staff
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Accommodation's Reply
14 Dec 2025
Dear Mr. Def E., Thank you for sharing your positive feedback. We are pleased to know that you found our team responsive and very helpful. Your kind words are truly appreciated and will be shared with our team as encouragement to consistently provide attentive service. We look forward to welcoming you back to Mason Pine Hotel in the future. Regards, Mason Pine Hotel Team
I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Kids friendly hotel 🥰 The kids love the spacious swimming pool and there is a children's pool too, not enough for just 1 night here, KL can add breakfast for children, the price can be reduced 😁, overall it's good
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Accommodation's Reply
03 Dec 2025
Dear Saya*a, Thank you for your review. We are glad that the children enjoyed the spacious pool and children's area. We have taken your feedback on the price of children's breakfast into consideration for our next visit. We hope that you and your family will return and enjoy your time at Mason Pine Hotel again. Best regards, The Mason Pine Hotel Team
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