How many rooms are available at MaxOneHotels.com @ Vivo Palembang ?

MaxOneHotels.com @ Vivo Palembang has 113 rooms in total.

Does MaxOneHotels.com @ Vivo Palembang provide parking?

Yes, MaxOneHotels.com @ Vivo Palembang provides parking. Please confirm details directly with the hotel.

What do past guests say about MaxOneHotels.com @ Vivo Palembang ?

MaxOneHotels.com @ Vivo Palembang is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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MaxOneHotels.com @ Vivo Palembang

Name: MaxOneHotels.com @ Vivo Palembang
Address: Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114, Jl. R. Soekamto No. B1-B4, Sumatera Selatan, 30114, Indonesia
Rating: 8.2

Hotels

Preferred Partner

8.2

/10

Very Good

14,186 reviews

What Guests Say About Their Stay

Distance To City Center (123)

Staff Friendliness (121)

Bedroom (114)

Accessibility (110)

T Jullis Syamdiofa

9.7

/ 10

The room is clean, according to the picture, the check-in process is easy and short, the breakfast is delicious although the choices are not too diverse but complete there is rice, noodles, bread, porridge (porridge and the tekwannya delicious). Strategic location near shopping centers and culinary centers.

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Astrid P.

9.7

/ 10

The first time I checked the hotel, the one I was looking for the most was the hotel that was okay design, the food was ok at a low price and after searching, I was interested in this hotel. The first one is eye catching, from the selection of colors and furniture. After that, the receptionist's appearance was very interesting and also friendly. For the room, it is quite spacious for that price, complete with the toiletries. For food, the choice is not too much and it tastes ok because I don't like breakfast too much. but overall, if there is a chance, I will definitely come again!

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Muhammad T. A.

10.0

/ 10

MaxOne is the best and no 1. Strategic location near the mall and in the city center, business and entertainment center. Futuristic luxury hotel design but low budget, very satisfying service. Breakfast can eat delicious food. Clean, neat, comfortable and beautiful rooms. Hopefully later you can stay at MaxOne again. In my opinion, only this time can feel 5-star quality with a cheap budget. A value of 10 for max one. Hopefully the quality is maintained.

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Albertus B. H.

8.5

/ 10

The location of the hotel is very strategic. It's easy to find food and close to the mall. The room is clean and neat. Quiet atmosphere, very appropriate for a break.

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Wulandari P. L.

10.0

/ 10

Friendly and very good service, clean, nice rooms at affordable prices, the breakfast is delicious, lots of variants, really recommended.

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In the Area

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Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named MaxOneHotels at Vivo Palembang MaxOneHotels.com @ Vivo Palembang is a hotel in a good neighborhood, which is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in MaxOneHotels.com @ Vivo Palembang

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

MaxOneHotels.com @ Vivo Palembang Address: Map & Location

Jl. R. Soekamto No. B1-B4, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

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Discover More About MaxOneHotels.com @ Vivo Palembang

note: hotel was previously named MaxOneHotels at Vivo Palembang

Location

MaxOneHotels.com @ Vivo Palembang is a hotel in a good neighborhood, which is located at Ilir Timur II.

About MaxOneHotels.com @ Vivo Palembang

MaxOneHotels.com @ Vivo Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, MaxOneHotels.com @ Vivo Palembang is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, MaxOneHotels.com @ Vivo Palembang provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at MaxOneHotels.com @ Vivo Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at MaxOneHotels.com @ Vivo Palembang .

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from MaxOneHotels.com @ Vivo Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

MaxOneHotels.com @ Vivo Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, MaxOneHotels.com @ Vivo Palembang is the right place to stay.

All facilities in MaxOneHotels.com @ Vivo Palembang

Bar, Cafe and Lounge

Functional Hall

Lobby

Exterior

Bedroom

Food and Drinks

Restaurant with AC
A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Breakfast (surcharge)
Cafe
Dining area
Set menu dinner
Snacks
Vegetarian meal

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Front desk
24-hour Receptionist
Laundry service
Limited hours room service
Luggage storage
Mobile
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Family room

Business Facilities

Business facilities
Conference room
Meeting facilities
Projector

Things to Do

Massage
Spa

Accessibilty

Accessible parking
Wheelchair accessible

Connectivity

Free WiFi

Accommodation Policy & General Information in MaxOneHotels.com @ Vivo Palembang

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
HOTEL GUEST REGULATION : The below items are prohibited inside the hotel premises : • Animals, Durian Fruit, Electronic equipment for cooking, all sort of Narcotics drugs related, explosive powder, dangerous chemical and any weapon/gun without permit. • The hotel has the right to confiscate the mentioned items if found in guest room without prior notification. • Prostitution practice and human trafficking is prohibited in the hotel. • The hotel authority has the right to ask the guest to leave the hotel premises and will not refund any room charge to the guest caused by the mentioned above violations. Guest is considered aware and acknowledge of the Hotel Regulation the moment that the guest has received hotel’s voucher or confirmation from the hotel.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at MaxOneHotels.com @ Vivo Palembang	113
Number of floors in MaxOneHotels.com @ Vivo Palembang	7
Another facilities in MaxOneHotels.com @ Vivo Palembang	Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in MaxOneHotels.com @ Vivo Palembang

What are available facilities at MaxOneHotels.com @ Vivo Palembang ?

There are top facilites at MaxOneHotels.com @ Vivo Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at MaxOneHotels.com @ Vivo Palembang ?

Check-in time at MaxOneHotels.com @ Vivo Palembang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does MaxOneHotels.com @ Vivo Palembang provide breakfast?

Yes, MaxOneHotels.com @ Vivo Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of MaxOneHotels.com @ Vivo Palembang ?

MaxOneHotels.com @ Vivo Palembang is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does MaxOneHotels.com @ Vivo Palembang have?

MaxOneHotels.com @ Vivo Palembang has 7 floors.

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More Reviews from Other Guests in MaxOneHotels.com @ Vivo Palembang

Overall Ratings & Reviews MaxOneHotels.com @ Vivo Palembang

Traveloka (14,186)

8.2

Very Good

From 14,186 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.1

People often mention about MaxOneHotels.com @ Vivo Palembang

All

Kamar Tidur (87)

Keramahan Staff (84)

Suasana (82)

Jarak ke Pusat Kota (81)

Kamar Mandi (72)

Lingkungan Sekitar (65)

Akses (65)

Ukuran Kamar (60)

Area Hotel (55)

Wifi (50)

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Traveler Reviews MaxOneHotels.com @ Vivo Palembang

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Customer reviews

C***s

9.4

/10

Reviewed 1 day(s) ago

Good and friendly service, the hotel is comfortable for graphic design. Okay, great. Thanks Max One

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Yudy

Staycation

8.8

/10

Reviewed 3 day(s) ago

Comfortable, the room has Netflix, Video, etc.. The shower has quite strong water, ok.

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M***d

8.5

/10

Reviewed 4 day(s) ago

Please fix the toilet glass facilities

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H***j

8.2

/10

Reviewed 4 day(s) ago

The hotel's location is very strategic, close to the mall, lots of food stalls, cool air conditioning, decent rooms, and friendly staff. Thank you, Maxone Hotel 🙂

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Iman A.

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, the restaurant food is delicious, and the location is very close to the mall, making it easy to get around. It's perfect for a family stay.

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Accommodation's Reply

10 Dec 2025

Dear Mr. Imam A., This is Mackenzie Hotel Palembang. Thank you for staying with us and sharing your valuable feedback. We hope to welcome you back soon. We will continue to strive to provide even better service. Thank you for your continued support. The Management Team, Mackenzie Hotel Palembang.

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E***k

Staycation

8.5

/10

Reviewed 1 week(s) ago

everything is good, only the room size is a bit small

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H***y

10.0

/10

Reviewed 1 week(s) ago

The service was very good, the staff were very friendly and very quick to help with the check-in process.

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Accommodation's Reply

10 Dec 2025

Dear Mr./Ms. H*y, Sincerely, Maxone Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review highlighting the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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A***i

9.1

/10

Reviewed 1 week(s) ago

It's comfortable to be a regular here, the place is also clean

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Accommodation's Reply

10 Dec 2025

Dear Mr./Ms. A*i, Sincerely, MaxOne Hotel Palembang would like to express our gratitude for staying with us and for taking the time to write a review highlighting the quality of our service. We sincerely hope to welcome you back again in the future and will strive to provide even better service. Thank you. Sincerely, The Management Team, MaxOne Hotel Palembang

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C***y

9.1

/10

Reviewed 2 week(s) ago

Very comfortable, easy access and very close to shopping centers.

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1 people find it helpful

Accommodation's Reply

10 Dec 2025

Dear Mr./Ms. C*y, Sincerely, MaxOne Hotel Palembang. Thank you for staying with us and for taking the time to write a review highlighting the quality of our service. We sincerely hope to welcome you back on your next stay and will strive to provide even better service in the future. Thank you. Sincerely, The Management Team, MaxOne Hotel Palembang

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Anton

5.8

/10

Reviewed 2 week(s) ago

This time I was very dissatisfied because I stayed for two nights and I didn't ask for the room to be cleaned but took the initiative to clean it. The problem wasn't that the room was cleaned, but after cleaning the room, it wasn't closed again until I got home to the hotel at night and was shocked to see the door open. In my room, there was a laptop and an iPad. If someone else entered or took it, would the hotel be responsible? Or would my important data be taken by an irresponsible person? What would happen?

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Accommodation's Reply

10 Dec 2025

Dear Mr. Anton, Sincerely, Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review expressing your interest in the quality of our service. We apologize for any inconvenience you experienced during your stay. We hope to welcome you back on your next visit and provide even better service in the future. Thank you. Sincerely, The Management Team, Maxone Hotel Palembang

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F***s

Business

8.2

/10

Reviewed 3 week(s) ago

The hotel is good but because the quality of the workmanship is not optimal, in the end a lot of repairs/improvements have to be made.

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Accommodation's Reply

10 Dec 2025

Dear Mr./Ms./Mrs. F*s, Sincerely, Maxone Hotel Palembang. Thank you for staying with us and for taking the time to write a review expressing your interest in the quality of our service. We apologize for any inconvenience you may have experienced regarding the amenities in your room during your stay. We hope to welcome you back on your next visit and provide even better service in the future. Thank you. Sincerely, The Management, Maxone Hotel Palembang

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G***a

6.9

/10

Reviewed 3 week(s) ago

In terms of cleanliness, it's a bit lacking. I couldn't be bothered to complain and it was a hassle to bring a baby, so I just left it there. I found several strands of hair on my bed, the sheets and pillowcases didn't smell fresh (as if they hadn't been changed), the toilet smelled a bit like urine, and honestly, the Wi-Fi was really slow, and I couldn't watch any TV channels. Hopefully, cleanliness in the guest rooms will be more carefully considered in the future.

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1 people find it helpful

Accommodation's Reply

27 Nov 2025

Dear Mr. G*a, Warmest regards, MaxOne Palembang Hotel. Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We apologize for any inconvenience you experienced with our in-room amenities during your stay. We hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Palembang Management

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Hadi S.

Business

9.7

/10

Reviewed 3 week(s) ago

Recommended, also comfortable for business meetings etc.

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Accommodation's Reply

27 Nov 2025

Dear Mr. Hadi, Warmest regards, MaxOne Hotel Palembang Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We look forward to welcoming you back again and providing even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management

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Hermansyah S.

10.0

/10

Reviewed 4 week(s) ago

MaxOneHotel. Clean and comfortable. Friendly and humane staff. Thanks, MaxOneHotel.

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Accommodation's Reply

27 Nov 2025

Dear Mr. Hermansiah S., Warmest regards, MaxOne Hotel Palembang Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We look forward to welcoming you back again and providing you with even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management

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Yeni P.

9.7

/10

Reviewed 5 week(s) ago

Always on the first list of hotels to book when you arrive in Palembang 😍

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1 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Ms. Yeni P., Thank you for choosing our hotel and for taking the time to rate the quality of our service. We look forward to welcoming you back again and providing you with even better service in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management

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Yeni P.

9.7

/10

Reviewed 5 week(s) ago

Recommended hotel... Every time I go to Palembang, I always book here.

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1 people find it helpful

Accommodation's Reply

13 Nov 2025

Dear Ms. Yeni P., Warmest regards, MaxOne Hotel Palembang Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We look forward to welcoming you back again and providing even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management

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Verified Traveler

Staycation

8.6

/10

Reviewed 5 week(s) ago

Please pay attention to the soap dish in the bathroom, where the rusty wire is tied like this, it is dangerous if it comes into contact with you, it can cause tetanus.

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Accommodation's Reply

12 Nov 2025

Dear G*t, Warmest regards, MaxOne Palembang Hotel. Thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We apologize for any inconvenience you may have experienced during your stay. We sincerely hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Palembang Management

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Rusmala D.

8.5

/10

Reviewed 6 week(s) ago

The hotel is clean, comfortable, the rooms are also clean and the AC is also good.

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1 people find it helpful

Accommodation's Reply

08 Nov 2025

Dear Ms. Rusmala D, Thank you for choosing to stay with us and for taking the time to rate our service quality. We look forward to welcoming you back again and providing you with even better service in the future. Thank you very much. Best regards, MaxOne Hotel Palembang Management

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Danny

Business

10.0

/10

Reviewed 6 week(s) ago

Clean hotel, good location, friendly staff

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1 people find it helpful

Accommodation's Reply

12 Nov 2025

Dear Mr. Danny, From all of us at MaxOne Hotel Palembang, we would like to sincerely thank you for your stay and for your valuable comments regarding our excellent service. We look forward to welcoming you back soon and will continue to strive to provide even better service. Thank you very much! On behalf of the MaxOne Hotel Palembang management team, we would like to express our deepest gratitude.

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i***o

8.1

/10

Reviewed 6 week(s) ago

Nice but smelly toilet in this hotel

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Accommodation's Reply

08 Nov 2025

Dear Director, MaxOne Hotel Palembang, Sincerely yours, MaxOne Hotel Palembang would like to thank you for choosing to stay with us and for taking the time to write a review about the quality of our service. We sincerely hope to welcome you back again and provide you with even better service in the future. Thank you. Best regards, MaxOne Hotel Palembang Management

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