Patra Dumai Hotel

Hotels
8.9
/10
Very Good
747 reviews

What Guests Say About Their Stay

Bedroom (51)
Ambiance (49)
Staff Friendliness (44)
Distance To City Center (43)
Harris F. N.
10.0
/ 10
I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
Harris F. N.
10.0
/ 10
I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
Harris F. N.
10.0
/ 10
I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
Dina A. P.
9.4
/ 10
Ini sudah kedua kalinya kami pilih Patra Hotel setiap ada acara keluarga di kota Dumai. Selesai menghadiri acara keluarga, kami menghabiskan waktu istirahat di sini. Hotelnya bersih, kamarnya juga, seprai-nya wangi, dan aroma kamar khas seperti wangi kamar di rumah. Ada humidifier juga, AC merek Daikin yang dijamin dinginnya, ada kulkas juga buat simpan snack sama minuman. Good lah buat Patra Hotel.
Yetti R.
10.0
/ 10
extraordinary, the hotel is nice, clean, the staff are friendly, the food available is also delicious Indonesian food. Next time we go to Dumai, we will stay here again, thank you for your hospitality.
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In the Area
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Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Patra Dumai Hotel is a hotel in a good neighborhood, which is located at East Dumai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Patra Dumai Hotel

Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815
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Lobby Patra Dumai Hotel
Lobby 2 Patra Dumai Hotel

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Patra Dumai Hotel Rates per Night

Patra Dumai Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Patra Dumai Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Patra Dumai Hotel Location & Address

Patra Dumai Hotel is located at Jalan Sultan Syarif Kasim Kelurahan Buluh Kasap Kecamatan Dumai Timur, Dumai - Riau, Dumai Timur, Dumai, Riau, Indonesia, 28815. It's situated in the Dumai area of Indonesia, known for its industrial port and proximity to Sumatra's natural beauty. The hotel is approximately 5 km from the city center.

How to go to Patra Dumai Hotel from Airport

Arranging your hotel transfer from the airport to hotel can be a breeze with a few options. Whether you're looking for speed or affordability, there's a way to get to Patra Dumai Hotel that suits your needs. Here's a breakdown of how to get from Pinang Kampai Airport (DUM) to the hotel:

  • (Taxi) The

    most direct

    option is a taxi. You can find taxis readily available outside the airport terminal. Be sure to agree on a fare beforehand or ensure the meter is running.
  • (Ride Hailing) Ride Hailing services are also available in Dumai. This can be a convenient option, often with fixed prices displayed in the app.
  • (Hotel Shuttle) Check if Patra Dumai Hotel offers a hotel transfer service. This is often the

    most convenient

    option, as you'll be met at the airport and taken directly to the hotel.

Tips:

For the most convenient route, pre-book a hotel shuttle if available. If not, Ride Hailing offers a good balance of cost and convenience. Always confirm the fare before starting your journey.

Patra Dumai Hotel Reviews & Summary

Looking for all about hotel Patra Dumai Hotel? This hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location in Dumai. Guests appreciate the friendly staff and the overall value for money.

What makes Patra Dumai Hotel stand out is its commitment to providing a relaxing and hassle-free stay. The hotel boasts well-maintained facilities and a welcoming atmosphere. Many guests highlight the cleanliness of the rooms and the quality of the breakfast buffet. Here's what one satisfied guest had to say: "A great place to stay in Dumai! The staff were incredibly helpful, and the room was clean and comfortable. I would definitely stay here again."

Patra Dumai Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Patra Dumai Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's a hotel bedroom type for everyone.

  • Standard Room:

    A comfortable and affordable option, typically with a double or twin beds. Non-smoking rooms are usually available.
  • Deluxe Room:

    Offers more space and enhanced amenities compared to the Standard Room. May include a bathtub.
  • Executive Suite:

    A larger suite with a separate living area, ideal for families or business travellers.
  • Family Room:

    Designed to accommodate families, often with multiple beds or a connecting room option.
  • Smoking/Non-Smoking Rooms:

    Specify your preference when booking.
  • Pet-Friendly Rooms:

    Contact the hotel directly to inquire about pet policies, as availability and additional charges may apply.

Hotel Facilities in Patra Dumai Hotel

Hotel amenities can significantly enhance your travel experience. Patra Dumai Hotel offers a range of hotel facilities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find something to enjoy.

  • Swimming Pool: Take a refreshing dip in the outdoor swimming pool.
  • Fitness Center: Stay active with a workout in the well-equipped fitness center.
  • Restaurant: Enjoy a variety of local and international dishes at the hotel restaurant.
  • Meeting Rooms: Ideal for business travellers, the hotel offers meeting rooms with modern facilities.
  • Kids' Play Area: Keep the children entertained with a dedicated play area.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk: The front desk is available 24/7 to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Patra Dumai Hotel

A great hotel buffet or restaurant can be a highlight of your stay. Patra Dumai Hotel offers a variety of dining options, including a hotel restaurant and cafe, to satisfy your culinary cravings. Whether you're in the mood for local delicacies or international cuisine, you'll find something to tempt your taste buds.

  • Restaurant Name:

    (Check with hotel for current name) Offers a buffet breakfast with a selection of Indonesian and international dishes. Price per person: Approximately SGD 15. Opening hours: 6:00 AM - 10:00 AM.
  • Cafe Name:

    (Check with hotel for current name) Serves coffee, tea, pastries, and light meals throughout the day. Opening hours: 10:00 AM - 10:00 PM.
  • Signature Dish:

    (Check with hotel for current signature dish)

Patra Dumai Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Patra Dumai Hotel may offer a convenient hotel to airport transfer service to make your arrival and departure as smooth as possible. Check with the hotel directly to confirm availability and booking procedures.

To book an airport pick-up, contact the hotel in advance of your arrival. Provide your flight details, including arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport. Advance notice is typically required, so be sure to book at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Navigating Dumai using public transport is relatively straightforward, although there isn't an MRT system. Knowing the nearby bus station and bus stops nearby can be helpful for exploring the city. Here's some information on public transport options near Patra Dumai Hotel:

  • Nearest Bus Stop:

    (Check for the nearest bus stop along Jalan Soekarno-Hatta, and its distance from the hotel).
  • Dumai Bus Terminal:

    (Check for the main Dumai Bus Terminal and its distance from the hotel). This terminal connects Dumai to other cities in Sumatra.

Public transport in Dumai primarily relies on buses and angkots (minibuses). Payment is typically made in cash directly to the driver. There is no specific public transport card system in place.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Dumai and its surrounding areas offer a variety of nearby places to go, from natural attractions to cultural experiences. Here are some nearby sightseeing places and things to see nearby that are perfect for families:

  • Pantai Marina (Marina Beach):

    A popular beach in Dumai, offering swimming, sunbathing, and water sports. Distance from hotel: Approximately 10 km. Entry price: Free.
  • Taman Bukit Gelanggang (Bukit Gelanggang Park):

    A recreational park with playgrounds, walking trails, and scenic views. Distance from hotel: Approximately 7 km. Entry price: Free.
  • Museum Daerah Dumai (Dumai Regional Museum):

    Learn about the history and culture of Dumai at this local museum. Distance from hotel: Approximately 6 km. Entry price: SGD 2.
  • Hutan Kota Dumai (Dumai City Forest):

    A green space offering a peaceful escape from the city. Distance from hotel: Approximately 8 km. Entry price: Free.
  • Water World Dumai:

    A water park with slides and pools for family fun. Distance from hotel: Approximately 12 km. Entry price: SGD 10.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Patra Dumai Hotel (Dumai)

Exploring the nearby dining scene is a must when visiting Dumai. From cozy cafes to local restaurants, there's a variety of food eatiries near me to satisfy your cravings. Here's a guide to some nearby dining options:

Cafes/Restaurants:

  • Excelso Cafe:

    A popular Indonesian coffee chain serving coffee, tea, and light meals.
  • Solaria Restaurant:

    A family-friendly restaurant offering a variety of Indonesian and Asian dishes.
  • Pizza Hut:

    A well-known pizza chain with a casual dining atmosphere.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish.
  • Sate (Satay):

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Martabak:

    A sweet or savory pancake-like dish.

Shopping places near Patra Dumai Hotel (Dumai)

Looking for nearby shopping options during your stay in Dumai? While Dumai may not have large, sprawling malls, there are still several shops near me and dept stores near me where you can find what you need. Here are a few nearby shopping destinations:

  • Ramayana Department Store:

    A department store offering a variety of clothing, accessories, and household goods.
  • Plaza Dumai:

    A small shopping center with a selection of shops and restaurants.
  • Pasar Tradisional (Traditional Market):

    Experience local culture and find fresh produce, local snacks, and souvenirs at the traditional market.

Other Places to Stay Near Patra Dumai Hotel

If you're looking for alternative accommodations, there are several other hotels nearby to choose from. Whether you're seeking luxury or affordability, you'll find a range of options to suit your needs. Here's a list of some of the best hotel nearby:

Luxury/5-Star Hotels Nearby:

  • (Note: Dumai does not have any official 5-star hotels. The closest options would be in larger cities like Pekanbaru.)
  • The Premiere Hotel Pekanbaru:

    Located in Pekanbaru, offering luxurious accommodations and amenities.
  • Grand Jatra Hotel Pekanbaru:

    Another upscale hotel in Pekanbaru with a range of facilities.
  • Aryaduta Pekanbaru:

    A well-regarded hotel in Pekanbaru known for its service and comfort.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Comfort Hotel Dumai:

    A comfortable and well-equipped hotel in Dumai.
  • Grand Zuri Dumai:

    Offers modern accommodations and a range of amenities.
  • (Check Traveloka for other 4-star options in Dumai or nearby cities)

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Hotel Grandika Dumai:

    A budget-friendly option with comfortable rooms.
  • City Hotel Dumai:

    Offers basic accommodations at an affordable price.
  • (Check Traveloka for other 3-star options in Dumai)

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Dumai is essential for a comfortable and enjoyable experience. With its convenient location and comfortable accommodations, Patra Dumai Hotel is a popular choice for travellers. Check hotel availability and make your hotel reservations in advance to secure the best rates.

Ready to book your stay? Don't miss out on exclusive deals and promotions. Visit Traveloka today to find the best prices and book your room booking at Patra Dumai Hotel. Explore a wide range of options and find the perfect accommodation for your needs. book cheap hotels in Indonesia and discover cheap hotels nearby.

All facilities in Patra Dumai Hotel

Bar, Cafe and Lounge Patra Dumai Hotel
Bar, Cafe and Lounge
Swimming Pool Patra Dumai Hotel
Swimming Pool
Entertainment Facility Patra Dumai Hotel
Entertainment Facility
Fitness Center Patra Dumai Hotel
Fitness Center
Functional Hall Patra Dumai Hotel
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Dining area
  • No alcohol
  • Set menu dinner
  • Snacks
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Business Facilities

  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Beach towel
  • Fitness center
  • Outdoor pool
  • Pool sun loungers
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

Accessibilty

  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Car rental
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Ferry terminal shuttle

Accommodation Policy & General Information in Patra Dumai Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Patra Dumai Hotel
80
Number of floors in Patra Dumai Hotel
4
Another facilities in Patra Dumai Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Patra Dumai Hotel

What are available facilities at Patra Dumai Hotel?
There are top facilites at Patra Dumai Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Patra Dumai Hotel?
The standard check-in time at Patra Dumai Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Patra Dumai Hotel provide breakfast?
Yes, Patra Dumai Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Patra Dumai Hotel
Patra Dumai Hotel has a 3.0-star rating.
How many floors does Patra Dumai Hotel have?
Patra Dumai Hotel has 4.
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More Reviews from Other Guests in Patra Dumai Hotel

8.9
Very Good
From 747 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Patra Dumai Hotel
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Bedroom (43)
Ambiance (42)
Staff Friendliness (39)
Distance to City Center (36)
Family Friendly (36)
Bathroom (31)
Surroundings (30)
Check-in/out Time (28)
Hotel Area (28)
Room Space (26)
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Traveler Reviews Patra Dumai Hotel

Number of reviews per page
20
40
Customer reviews
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The staff is friendly, the room is clean
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Accommodation's Reply
19 Nov 2025
Dear Management, Thank you for visiting Patra Dumai Hotel and all the staff at Patra Dumai Hotel look forward to serving you again. Best regards, Patra Dumai Hotel Management
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M***E
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
There is a free shuttle to the surrounding area, the male receptionist provides good information, the food in the sky lounge is delicious, friendly.
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Accommodation's Reply
18 Nov 2025
Dear M*E, Thank you for visiting Patra Dumai Hotel. We hope to see you again soon. Best regards, Patra Dumai Hotel Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
friendly but I missed the hat
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Accommodation's Reply
11 Nov 2025
Thank you very much for your valuable review and rating, Mr. G*t. We are very pleased to know that you enjoyed your stay at the Patradumai Hotel. For the hat you mentioned, if you can provide us with your room number, we will get back to you as soon as possible. For any further inquiries, please contact 08******011. Thank you very much. Patradumai Hotel Management Team.
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H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
comfort and cleanliness are very pleasant.
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Accommodation's Reply
10 Nov 2025
Dear H*y, Thank you for your review. We hope your next visit will be a wonderful experience. Best regards, Patra Dumai Hotel Management
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A***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Wonderful as always, clean and nice
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Accommodation's Reply
24 Oct 2025
Dear A***e, Thank you for taking the time to leave us a wonderful review. Your feedback motivates us to keep improving our products and services for our guests. We look forward to welcoming you again on your next trip. Best regards, Management Patra Dumai Hotel
Harmi B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
The hotel is very comfortable to bring family especially small children, clean rooms, friendly staff service, adequate parking area, and there is a swimming pool and rabbit park that my children really like. Just to note when checking in, the weather was raining heavily and at the entrance of the lobby there was a leaking ceiling so that water dripped when guests entered, and the floor of the lobby area was wet because of water seepage from the ceiling, hopefully it will be repaired soon. Overall 2 nights there were enjoyable, Thank you.
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Accommodation's Reply
24 Oct 2025
Dear Ms. Harmi B., We are delighted to hear that you and your family found it comfortable to use the facilities at Hotel Patra Dumai. Regarding the ceiling leak, the maintenance team has already repaired it. However, there are some minor issues that are still being addressed. We look forward to welcoming you and your family back to Hotel Patra Dumai again. Best regards, Hotel Patra Dumai Management
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Hendri M.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Clean, comfortable hotel, very good service, family friendly
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Accommodation's Reply
07 Oct 2025
Dear Mr. Hendri M. Thank you for visiting Patra Dumai Hotel and giving us a positive review. This will certainly motivate us to always improve the quality of our products and services. We are always happy to welcome you to Patra Dumai Hotel. Warm regards. Patra Dumai Hotel Management
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Best, friendly, satisfying service.
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Accommodation's Reply
25 Sep 2025
Dear R+t, thank you for your review of Patra Dumai Hotel. This review motivates us to continuously improve the quality of our products and services. We look forward to welcoming you back to Patra Dumai Hotel. Warm regards, Patra Dumai Hotel Management
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Jetro A. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean and comfortable, come here again sometime
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1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Mr. Jetro A. N. Thank you for visiting Patra Dumai Hotel and thank you for your review. All of Patra Dumai's Management and Staff look forward to your return visit. Warm regards, Patra Dumai Hotel Management.
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Yetti R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
extraordinary, the hotel is nice, clean, the staff are friendly, the food available is also delicious Indonesian food. Next time we go to Dumai, we will stay here again, thank you for your hospitality.
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+3
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Accommodation's Reply
11 Aug 2025
Dear Mrs. Yetti R, We are very pleased and proud to have served you at Patra Dumai Hotel. We hope that on your next visit you will enjoy our other facilities such as the Sky Lounge, Gym, and others. We look forward to your return visit. Warm regards, Patra Dumai Hotel Management
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Hope you can always come to Dumai and stay here
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Accommodation's Reply
04 Aug 2025
Dear L*a, thank you for visiting Patra Dumai Hotel, we look forward to your return. Warm regards, Patra Dumai Hotel Management
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Ani S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
the place is comfortable, the atmosphere is beautiful, child-friendly, there is a rabbit park, playground.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Ani S, It's a pleasure to hear that you found a comfortable stay, a beautiful atmosphere, and child-friendly facilities at Hotel Patra Dumai. We hope your next visit will be a wonderful experience. Best regards, Patra Dumai Hotel Management.
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H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
nice room, comfortable atmosphere and strategic location. suggestion for the room to be more soundproof. often disturbed by sounds from outside the room that can still be heard, but overall great. highly recommended to try guys
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Accommodation's Reply
10 Jul 2025
Dear H*a, thank you for using the accommodation facilities of Patra Dumai Hotel, we are very happy to be able to serve you, we hope that your next visit will be an extraordinary experience again. Warm regards, Patra Dumai Hotel Management
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D***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Happy for staying here with this hotel.
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr/ Mrs/ Miss D***a, Thank you for your kind words. We're so glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon. Best regards, Managament Patra Dumai Hotel
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The room is comfortable, very clean and complete with 24-hour hot water. In the room there is a Bible and other religious scriptures, this is very extraordinary. During 2 days staying here fasting with hotel service.
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Accommodation's Reply
10 Jul 2025
Dear T*a, It is a pleasure to hear that you enjoyed your stay at Patra Dumai Hotel. We provide holy books and prayer equipment, such as prayer mats, in each room, to make it easier for guests to perform their prayers. We hope your next visit will be an extraordinary experience. Warm regards, Patra Dumai Hotel Management
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O***y
icon-origin-TRAVELOKA
8.3
/10
Reviewed 22 week(s) ago
memorable with friends in the hotel room, the service is quite good
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Accommodation's Reply
19 Jun 2025
Dear O*y, thank you for visiting Patra Dumai Hotel, we are always happy to welcome you back. Hopefully you will always be impressed with the service we provide. Warm regards,. Patra Dumai Hotel Management
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Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Harris, We’re delighted to hear that you had an enjoyable stay with us and that our cleanliness, comfort, location, and service met your expectations. Your positive feedback means a lot to our team. We look forward to welcoming you back to Patra Dumai Hotel on your next visit. Best regards, Management Patra Dumai Hotel
Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Haris, Thank you very much for your wonderful review. We’re thrilled to know you had a pleasant stay and appreciated the cleanliness, comfort, convenient location, and our team's responsiveness. Your kind words truly encourage us to continue delivering the best service. We can’t wait to welcome you back again soon. Best regards, Management Patra Dumai Hotel
Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Harris, Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to us. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Management Patra Dumai Hotel
A***e
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Transit
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6.4
/10
Reviewed 22 week(s) ago
The room is clean and comfortable, the wifi is smooth, the bathroom and toilet are clean, the downside is that it doesn't have a smart TV, the channels are limited so you can't use YouTube or Netflix, the facilities are overall good. But the problem is that it's not soundproof so it's really noisy when someone passes by or chats in front of the room, it's really disturbing. At the foot of the door there is a large space that makes it not soundproof, and when I was resting, there was renovation work on the next room so it was noisy from day to night without stopping.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dera A*e, thank you Sir/Madam for taking the time to provide a review for the progress of Patra Dumai Hotel, your suggestions will be evaluated and hopefully our products and services will be better in the future. We are happy to look forward to your return visit. Warm regards, Patra Dumai Hotel Management
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Lobby 4 Patra Dumai Hotel

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8.9
Very Good
From 747 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.9

Location

8.9

Service and Facilites

9.0

People often mention about Patra Dumai Hotel
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Bedroom (43)
Ambiance (42)
Staff Friendliness (39)
Distance to City Center (36)
Family Friendly (36)
Bathroom (31)
Surroundings (30)
Check-in/out Time (28)
Hotel Area (28)
Room Space (26)
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Traveler Reviews Patra Dumai Hotel

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40
Customer reviews
S***i
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10.0
/10
Reviewed 2 day(s) ago
The staff is friendly, the room is clean
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Accommodation's Reply
19 Nov 2025
Dear Management, Thank you for visiting Patra Dumai Hotel and all the staff at Patra Dumai Hotel look forward to serving you again. Best regards, Patra Dumai Hotel Management
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M***E
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Transit
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9.7
/10
Reviewed 5 day(s) ago
There is a free shuttle to the surrounding area, the male receptionist provides good information, the food in the sky lounge is delicious, friendly.
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Accommodation's Reply
18 Nov 2025
Dear M*E, Thank you for visiting Patra Dumai Hotel. We hope to see you again soon. Best regards, Patra Dumai Hotel Management
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Verified Traveler
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Business
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9.4
/10
Reviewed 1 week(s) ago
friendly but I missed the hat
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Accommodation's Reply
11 Nov 2025
Thank you very much for your valuable review and rating, Mr. G*t. We are very pleased to know that you enjoyed your stay at the Patradumai Hotel. For the hat you mentioned, if you can provide us with your room number, we will get back to you as soon as possible. For any further inquiries, please contact 08******011. Thank you very much. Patradumai Hotel Management Team.
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H***y
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10.0
/10
Reviewed 3 week(s) ago
comfort and cleanliness are very pleasant.
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Accommodation's Reply
10 Nov 2025
Dear H*y, Thank you for your review. We hope your next visit will be a wonderful experience. Best regards, Patra Dumai Hotel Management
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A***e
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10.0
/10
Reviewed 5 week(s) ago
Wonderful as always, clean and nice
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Accommodation's Reply
24 Oct 2025
Dear A***e, Thank you for taking the time to leave us a wonderful review. Your feedback motivates us to keep improving our products and services for our guests. We look forward to welcoming you again on your next trip. Best regards, Management Patra Dumai Hotel
Harmi B.
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Staycation
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8.2
/10
Reviewed 6 week(s) ago
The hotel is very comfortable to bring family especially small children, clean rooms, friendly staff service, adequate parking area, and there is a swimming pool and rabbit park that my children really like. Just to note when checking in, the weather was raining heavily and at the entrance of the lobby there was a leaking ceiling so that water dripped when guests entered, and the floor of the lobby area was wet because of water seepage from the ceiling, hopefully it will be repaired soon. Overall 2 nights there were enjoyable, Thank you.
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Accommodation's Reply
24 Oct 2025
Dear Ms. Harmi B., We are delighted to hear that you and your family found it comfortable to use the facilities at Hotel Patra Dumai. Regarding the ceiling leak, the maintenance team has already repaired it. However, there are some minor issues that are still being addressed. We look forward to welcoming you and your family back to Hotel Patra Dumai again. Best regards, Hotel Patra Dumai Management
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Hendri M.
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Business
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9.7
/10
Reviewed 7 week(s) ago
Clean, comfortable hotel, very good service, family friendly
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Accommodation's Reply
07 Oct 2025
Dear Mr. Hendri M. Thank you for visiting Patra Dumai Hotel and giving us a positive review. This will certainly motivate us to always improve the quality of our products and services. We are always happy to welcome you to Patra Dumai Hotel. Warm regards. Patra Dumai Hotel Management
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R***t
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10.0
/10
Reviewed 8 week(s) ago
Best, friendly, satisfying service.
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Accommodation's Reply
25 Sep 2025
Dear R+t, thank you for your review of Patra Dumai Hotel. This review motivates us to continuously improve the quality of our products and services. We look forward to welcoming you back to Patra Dumai Hotel. Warm regards, Patra Dumai Hotel Management
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Jetro A. N.
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10.0
/10
Reviewed 14 week(s) ago
Clean and comfortable, come here again sometime
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1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Mr. Jetro A. N. Thank you for visiting Patra Dumai Hotel and thank you for your review. All of Patra Dumai's Management and Staff look forward to your return visit. Warm regards, Patra Dumai Hotel Management.
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Yetti R.
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
extraordinary, the hotel is nice, clean, the staff are friendly, the food available is also delicious Indonesian food. Next time we go to Dumai, we will stay here again, thank you for your hospitality.
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+3
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Accommodation's Reply
11 Aug 2025
Dear Mrs. Yetti R, We are very pleased and proud to have served you at Patra Dumai Hotel. We hope that on your next visit you will enjoy our other facilities such as the Sky Lounge, Gym, and others. We look forward to your return visit. Warm regards, Patra Dumai Hotel Management
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L***a
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10.0
/10
Reviewed 16 week(s) ago
Hope you can always come to Dumai and stay here
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Accommodation's Reply
04 Aug 2025
Dear L*a, thank you for visiting Patra Dumai Hotel, we look forward to your return. Warm regards, Patra Dumai Hotel Management
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Ani S.
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Transit
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9.7
/10
Reviewed 18 week(s) ago
the place is comfortable, the atmosphere is beautiful, child-friendly, there is a rabbit park, playground.
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Accommodation's Reply
16 Jul 2025
Dear Ms. Ani S, It's a pleasure to hear that you found a comfortable stay, a beautiful atmosphere, and child-friendly facilities at Hotel Patra Dumai. We hope your next visit will be a wonderful experience. Best regards, Patra Dumai Hotel Management.
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H***a
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10.0
/10
Reviewed 19 week(s) ago
nice room, comfortable atmosphere and strategic location. suggestion for the room to be more soundproof. often disturbed by sounds from outside the room that can still be heard, but overall great. highly recommended to try guys
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Accommodation's Reply
10 Jul 2025
Dear H*a, thank you for using the accommodation facilities of Patra Dumai Hotel, we are very happy to be able to serve you, we hope that your next visit will be an extraordinary experience again. Warm regards, Patra Dumai Hotel Management
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D***a
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8.2
/10
Reviewed 19 week(s) ago
Happy for staying here with this hotel.
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr/ Mrs/ Miss D***a, Thank you for your kind words. We're so glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon. Best regards, Managament Patra Dumai Hotel
T***a
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
The room is comfortable, very clean and complete with 24-hour hot water. In the room there is a Bible and other religious scriptures, this is very extraordinary. During 2 days staying here fasting with hotel service.
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Accommodation's Reply
10 Jul 2025
Dear T*a, It is a pleasure to hear that you enjoyed your stay at Patra Dumai Hotel. We provide holy books and prayer equipment, such as prayer mats, in each room, to make it easier for guests to perform their prayers. We hope your next visit will be an extraordinary experience. Warm regards, Patra Dumai Hotel Management
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O***y
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8.3
/10
Reviewed 22 week(s) ago
memorable with friends in the hotel room, the service is quite good
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Accommodation's Reply
19 Jun 2025
Dear O*y, thank you for visiting Patra Dumai Hotel, we are always happy to welcome you back. Hopefully you will always be impressed with the service we provide. Warm regards,. Patra Dumai Hotel Management
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Harris F. N.
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10.0
/10
Reviewed 22 week(s) ago
I really enjoyed my time at this Patra Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Harris, We’re delighted to hear that you had an enjoyable stay with us and that our cleanliness, comfort, location, and service met your expectations. Your positive feedback means a lot to our team. We look forward to welcoming you back to Patra Dumai Hotel on your next visit. Best regards, Management Patra Dumai Hotel
Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I really enjoyed my time at this hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Haris, Thank you very much for your wonderful review. We’re thrilled to know you had a pleasant stay and appreciated the cleanliness, comfort, convenient location, and our team's responsiveness. Your kind words truly encourage us to continue delivering the best service. We can’t wait to welcome you back again soon. Best regards, Management Patra Dumai Hotel
Harris F. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
I really enjoyed my time at this Hotel. It was clean, comfortable, and had everything I needed. The location was convenient, and the management was responsive whenever I had questions. Would definitely stay here again!
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Accommodation's Reply
25 Jun 2025
Dear Mr. Harris, Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to us. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Management Patra Dumai Hotel
A***e
icon-Transit
Transit
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
The room is clean and comfortable, the wifi is smooth, the bathroom and toilet are clean, the downside is that it doesn't have a smart TV, the channels are limited so you can't use YouTube or Netflix, the facilities are overall good. But the problem is that it's not soundproof so it's really noisy when someone passes by or chats in front of the room, it's really disturbing. At the foot of the door there is a large space that makes it not soundproof, and when I was resting, there was renovation work on the next room so it was noisy from day to night without stopping.
Read More
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dera A*e, thank you Sir/Madam for taking the time to provide a review for the progress of Patra Dumai Hotel, your suggestions will be evaluated and hopefully our products and services will be better in the future. We are happy to look forward to your return visit. Warm regards, Patra Dumai Hotel Management
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Number of reviews per page
20
40