What do past guests say about Purnama Hotel?

Purnama Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Purnama Hotel

Name: Purnama Hotel
Address: Jl. Raya Punten 1-15 Kota Batu, Batu, Malang, Jawa Timur, Indonesia, 65338, Jl. Raya Punten 1-15 Kota Batu, Jawa Timur, 65338, Indonesia
Rating: 8.4

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8.4

/10

Very Good

2,291 reviews

What Guests Say About Their Stay

diky p.

9.7

/ 10

A wonderful stay! The hotel is comfortable, quiet, and affordable. Its strategic location and proximity to various tourist attractions make it perfect for a family vacation. Highly recommended, and I'd definitely return!

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N***a

10.0

/ 10

The best hotel, with a spacious courtyard. There's a playground, a large swimming pool, and a strawberry garden.

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Luken N.

9.7

/ 10

Staying here was truly an unforgettable experience. The staff was friendly, the service was excellent, the breakfast was varied and quite tasty, and the atmosphere was comfortable. Plus, there's live music at night in the cafe, and you can request songs. I'll definitely stay here again next time I visit Batu. 👍

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T***i

9.4

/ 10

A very, very spacious grassy park, for those who like to ground themselves, it's truly heaven. The atmosphere is calm, the greenery is not irritating to the eyes. Complete with a playground, children are free to run around without fear of hitting the asphalt. Lots of spots to daydream. Just a staycation is great. The breakfast is also quite varied. A legendary hotel from the 90s. Thank you Purnama.

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P***n

10.0

/ 10

Purnama Hotel is the right accommodation choice for a vacation, relaxing and calming the mind from the hustle and bustle of work, can be with family or community because the facilities are complete, especially the outdoor area ... friendly service starting from the receptionist, bellboy, cleaning service also in the restaurant. Large area, various room choices adjusted to the view we want, just in the hotel area you can enjoy everything.

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In the Area

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Jl. Raya Punten 1-15 Kota Batu, Batu, Malang, Jawa Timur, Indonesia, 65338

Main Facilities

This accommodation offers:

Outdoor pool

Outdoor tennis court

Poolside bar

Fishing

Cycling

Children play area

Children pool

Swimming pool

Laundry service

Parking

Restaurant

Garden

ATM/Banking

Purnama Hotel is a 4-star hotels that has been welcoming guests since 1974. The accommodation went through a renovation in 2007. Purnama Hotel is part of Independent. There are 159 rooms spread across 4 floors.

Purnama Hotel Address: Map & Location

Jl. Raya Punten 1-15 Kota Batu, Batu, Malang, Jawa Timur, Indonesia, 65338

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General Information

Location

Located at Jl. Raya Punten 1-15 Kota Batu in Malang, Indonesia. Those looking to explore will find Pesanggrahan, Oud Djombang, Djombang-lama Train Stop, and Vihara Dharma Mitra nearby.

Facilities & Amenities

Purnama Hotel has Outdoor pool, Outdoor tennis court, Poolside bar, Fishing, Cycling, and more.

Business Facilities

For guests traveling for work, Purnama Hotel has Conference room and Meeting facilities available.

Dining

Guests can stop by the café.

Contact

Email: teguh.purnamahotel@gmail.com
Phone number: +6281334337474
Website: www.purnamahotel.com

All facilities in Purnama Hotel

Facility

Outdoor pool

Outdoor tennis court

Poolside bar

Fishing

Cycling

Children play area

Children pool

Swimming pool

Others

Sports & Recreation

Cycling/Mountain biking
Outdoor tennis court
Billiard

Business Facilities

Projector
Conference room
Meeting facilities

Activity & Leisure

Massage
Children's play area
Garden
Sauna
Outdoor pool
Spa

Transportation

Car hire
Bicycle hire

Accommodation Facilities

Car park
Terrace

Meals & Dining

Poolside Bar

Public Facilities

Safety deposit box
Coffee shop
Room service
Restaurant

Guest Services

Front desk
Bellboy service
Newspaper in lobby
Laundry Service
Tours
24-hour security
24-hour front desk

Nearby Facilities

ATM/Bank
Hair salon

Connectivity

Wi-Fi
LAN Internet access
Wi-Fi in public areas

Family & Kids

Children's pool

Accommodation Policy & General Information in Purnama Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Purnama Hotel	159
Number of floors in Purnama Hotel	4
Another facilities in Purnama Hotel	Cycling/Mountain biking, Outdoor tennis court, Billiard, Projector, Conference room

Frequently asked question in Purnama Hotel

What Time is Check In & Check Out at Purnama Hotel?

Check-in time at Purnama Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Purnama Hotel?

Purnama Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Purnama Hotel have?

Purnama Hotel has 4 floors.

How many rooms are available at Purnama Hotel?

Purnama Hotel has 159 rooms in total.

Does Purnama Hotel have a swimming pool?

Yes, a swimming pool is available at Purnama Hotel.

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More Reviews from Other Guests in Purnama Hotel

Overall Ratings & Reviews Purnama Hotel

Traveloka (2,289)

Other sources (2)

8.5

Very Good

From 2,289 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Purnama Hotel

All

Ambiance (65)

Hotel Area (65)

Surroundings (63)

Family Friendly (63)

Staff Friendliness (60)

Taste (56)

Room Space (53)

Variety (53)

Bedroom (52)

Bathroom (45)

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Traveler Reviews Purnama Hotel

Number of reviews per page

Customer reviews

diky p.

9.7

/10

Reviewed 4 week(s) ago

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Accommodation's Reply

15 Oct 2026

Dear Mr. Dicky P., Thank you very much for taking the time to write such a detailed and honest review about your stay at Hotel Purnama. We are delighted to hear that the excellent location, comfort, and tranquility contributed to your memorable experience. We are proud to recommend you to other guests as a suitable accommodation choice when traveling to Bandar Batu. Your compliments have been passed on to our team and are a great inspiration for us to maintain and improve the quality of our service. We hope to welcome you back again. Sincerely, The Management Team, Hotel Purnama

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Y***y

Staycation

9.1

/10

Reviewed 10 week(s) ago

This is my second time staying here, it's really worth it.

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1 people find it helpful

Accommodation's Reply

01 Sep 2026

Dear Mr./Ms. Y*y, Thank you for such a wonderful review. We are delighted to hear that your numerous stays at Hotel Purnama have been memorable, and it is an honor for us to be recommended as your favorite accommodation during your Bandar Batu vacation. We and the team hope to welcome you back again. Sincerely, The Management Team, Hotel Purnama

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Krisna P. P.

9.1

/10

Reviewed 13 week(s) ago

The staff is friendly, and the location is convenient. The facilities are quite complete, but the cold water was cut off in the morning.

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1 people find it helpful

Accommodation's Reply

10 Aug 2026

Dear Ms. Krisna P. P., Thank you so much for your wonderful review and for taking the time to share your experience staying at Purnama Hotel. We have informed our team of your compliments regarding the friendliness of our staff, the facilities, and the hotel's location, which made your vacation even more memorable. Your feedback inspires us to further develop and improve our services. With sincere apologies, we regret the water supply issue you experienced in the morning, which we have now resolved to prevent future occurrences. We and our team sincerely hope to welcome you again. Sincerely, The Purnama Hotel Management

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Ita D. J.

Leisure

8.5

/10

Reviewed 15 week(s) ago

The environment is very comfortable and beautiful. The hotel staff is very friendly. I will definitely come back again sometime.

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1 people find it helpful

Accommodation's Reply

31 Jul 2026

Dear Mr./Ms. Ita D.J., Thank you for taking the time to write such a detailed and honest review about your recent stay at Hotel Purnama. Your compliments regarding the comfortable and beautiful surroundings, as well as the friendliness of the staff, have been shared with our team as inspiration to further improve our services. We hope to welcome you back again. Sincerely, The Management Team, Hotel Purnama

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Rahmad A.

9.7

/10

Reviewed 17 week(s) ago

The hotel staff is friendly and the hotel area is very clean and comfortable.

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Accommodation's Reply

31 Jul 2026

Dear Mr. Rahmad A., Thank you for taking the time to rate and review your recent stay. We are honored to receive your compliments on the services and facilities that made your holiday in Batu even more meaningful. Your compliments are a vital motivator for our team to continue striving for even better service. We look forward to welcoming you again. Sincerely, The Management Team, Purnama Hotel

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Verified Traveler

Leisure

10.0

/10

Reviewed 17 week(s) ago

Good service, friendly staff, spacious garden for children to play, very suitable.

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1 people find it helpful

Accommodation's Reply

31 Jul 2026

Dear Mr. G*t, Thank you for your positive review. We are delighted that you were impressed with our service, facilities, and the friendliness of our staff. We are pleased to know that you had a wonderful time during your stay at Hotel Purnama. We hope to welcome you and your family back again. Sincerely, The Management of Hotel Purnama

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F***a

Leisure

10.0

/10

Reviewed 18 week(s) ago

Check-in was quick. The room was comfortable and clean. The bathroom was also clean and tidy. The playground area is safe for children and has everything they need. The swimming pool is great, with various sizes and depths.

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Accommodation's Reply

31 Jul 2026

Dear Mr./Ms. F*a, On behalf of the management and entire team, we would like to express our deepest gratitude for choosing us as your accommodation during your stay in Bandar Batu. We are delighted to hear that your stay at Hotel Purnama was a memorable one for you and your family. Your positive comments and appreciation regarding the quick check-in, comfortable and clean rooms, and adequate playground and swimming pool facilities are a great inspiration to our management and team, especially in continuously improving our services and assisting future guests in choosing the right accommodation when visiting Bandar Batu. We look forward to welcoming you again. Sincerely, The Management, Hotel Purnama

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D***i

8.5

/10

Reviewed 18 week(s) ago

Okay, I can use this as a reference again. Please add more facilities.

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Accommodation's Reply

31 Jul 2026

Dear Mr./Ms. D*i, Thank you so much for your excellent review and for taking the time to share your experience at Hotel Purnama. We are delighted to receive positive feedback from other guests choosing our hotel during their visit to Bandar Batu. My team and I hope to welcome you back again. Sincerely, The Management Team, Hotel Purnama

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N***a

10.0

/10

Reviewed 18 week(s) ago

The best hotel, with a spacious courtyard. There's a playground, a large swimming pool, and a strawberry garden.

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1 people find it helpful

B***u

8.7

/10

Reviewed 20 week(s) ago

The staff and security were excellent. Upon check-in, the receptionist assigned us the wrong room. The one supposed to have a bathtub was given a standard room, so be careful about which room you book. If you complain, they will change it immediately. The food is varied, with complete amenities like a 4-star hotel. The ambiance and mountain views are nice, perfect for jogging. A one-night stay isn't enough. Overall, a recommendation.

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1 people find it helpful

M***d

9.7

/10

Reviewed 21 week(s) ago

A memorable family vacation. Thank you Purnama Hotel 💖😍.

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1 people find it helpful

M***y

10.0

/10

Reviewed 25 week(s) ago

I've stayed here many times. It's very comfortable.

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1 people find it helpful

Moch A. A. F.

9.4

/10

Reviewed 26 week(s) ago

Comfortable environment for small children

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Titin I.

8.5

/10

Reviewed 28 week(s) ago

Close to Batu Square, close to tourism so it's nice.

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2 people find it helpful

nining

10.0

/10

Reviewed 28 week(s) ago

Thank you so much Hotel Purnama, helped my extended family's halal bihalal event run smoothly and my extended family was all happy, with the best facilities, clean and beautiful environment, returning from Batu the vibe wanted to go there again, I rented 4 cottages and 11 superior rooms, the family was happy, and this is my 3rd time to this hotel, always success Hotel Purnama.

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3 people find it helpful

Nanda R.

Staycation

10.0

/10

Reviewed 29 week(s) ago

Suitable for families, very beautiful views and the natural atmosphere and playground are very good.

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3 people find it helpful

Zhelia I.

Leisure

10.0

/10

Reviewed 31 week(s) ago

Staying here is highly recommended, the price varies depending on your needs, all the facilities and services are highly recommended, because I stayed there for 2 days, the kids were very happy, the food and service were very good, now there is AC, they are renovating it in stages. For the air that doesn't use AC when I was there it wasn't too hot, the air was still cool, because there are windows with wind in the front so the air can come in and out, the ceramics are cool too. Just a suggestion, for the bathroom please make an exhaust, because it's a bit smelly if you don't use it. For parking, it's very friendly and safe. That's all and thank you🙏

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2 people find it helpful

Ahmad S. I.

Leisure

9.1

/10

Reviewed 31 week(s) ago

We stayed during Lebaran Holiday, so far the services was excellent, the waitress was really helpful and informative. The hotel actually feels like a 4-star hotel, eventhough it looks like it was built a long time ago, the decoration is kind of vintage style. Breakfast is great and you can sit with a beautiful mountain view. One thing that is a "little miss" is the pool, it was soo cold during the morning. We wish they prepared a located pool with hot water, well I know it will jump up the operational cost.

2 people find it helpful

Verified Traveler

Business

10.0

/10

Reviewed 31 week(s) ago

Good, nice, beautiful, clean, well maintained, fresh, cool

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1 people find it helpful

H***i

Leisure

10.0

/10

Reviewed 32 week(s) ago

I've stayed here many times, I've been able to request a room several times, but this time I got a room that was quite far away, especially when my child was sick, it was a hassle having to walk a long way because he was sick.

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1 people find it helpful

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