Savana Hotel and Convention Malang

Hotels
8.7
/10
Very Good
3,418 reviews

What Guests Say About Their Stay

Staff Friendliness (158)
Room Space (156)
Bedroom (152)
Distance To City Center (144)

Vika R.

10.0
/ 10
Staying at Savana Hotel was a pleasant experience. The hospitality was excellent; the staff were friendly, communicative, and responsive in assisting guests' needs. Check-in was also smooth. The food was delicious and varied, making for a satisfying stay. The hotel grounds were clean, fragrant, and comfortable, making for a pleasant stay. The rooms were also well-maintained and the amenities were quite complete. Overall, the service and ambiance of the hotel were conducive to a comfortable stay. Highly recommended for those looking for accommodation in Malang! ❤️
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M***a

9.4
/ 10
The hotel is strategically located, with delicious, varied food. Friendly service. I left my child's swimsuit in the changing room, and it was surprisingly dry and fragrant. I then returned it in a neat laundry bag. Recommended for a family stay.
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Ignatius C. S.

8.5
/ 10
The hotel is in a strategic location, with friendly service, clean and nice rooms. Overall, very good.
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O***n

9.4
/ 10
The rooms are very spacious and clean. The staff is super friendly and helpful. The location is also close to the city and easy to access. The facilities are complete, making it suitable for those with small children. The food selection is quite extensive and delicious.
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P***i

10.0
/ 10
Strategic location, near the office. The room is very spacious. I ordered a family room. The staff is friendly, helpful. The food is delicious, varied. The croissants are delicious.
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In the Area
See Map
Jl. Letjen Sutoyo No. 32-34 Rampal Celaket Klojen, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Savana Hotel Malang Savana Hotel and Convention Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Savana Hotel and Convention Malang Address: Map & Location

Jl. Letjen Sutoyo No. 32-34 Rampal Celaket Klojen, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Savana Hotel and Convention Malang
Lobby 2 Savana Hotel and Convention Malang

Discover More About Savana Hotel and Convention Malang

note: hotel was previously named Savana Hotel Malang

Location


Savana Hotel and Convention Malang is located in area / city Klojen.

About Savana Hotel and Convention Malang

From business event to corporate gathering, Savana Hotel and Convention Malang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Savana Hotel and Convention Malang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Savana Hotel and Convention Malang, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Savana Hotel and Convention Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Savana Hotel and Convention Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Savana Hotel and Convention Malang.

All facilities in Savana Hotel and Convention Malang

Bar, Cafe and Lounge Savana Hotel and Convention Malang
Bar, Cafe and Lounge
Swimming Pool Savana Hotel and Convention Malang
Swimming Pool
Entertainment Facility Savana Hotel and Convention Malang
Entertainment Facility
Fitness Center Savana Hotel and Convention Malang
Fitness Center
Functional Hall Savana Hotel and Convention Malang
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • TV lounge

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Cafe
  • Continental breakfast

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Transportation

  • Secure parking
  • Valet parking

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Savana Hotel and Convention Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Hallway, Connecting Room closed temporarily from 7-4-2025 to 31-5-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Savana Hotel and Convention Malang
195
Number of floors in Savana Hotel and Convention Malang
6
Another facilities in Savana Hotel and Convention Malang
Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Savana Hotel and Convention Malang

What are available facilities at Savana Hotel and Convention Malang?
There are top facilites at Savana Hotel and Convention Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Savana Hotel and Convention Malang?
Check-in time at Savana Hotel and Convention Malang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Savana Hotel and Convention Malang provide breakfast?
Yes, Savana Hotel and Convention Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Savana Hotel and Convention Malang?
Savana Hotel and Convention Malang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Savana Hotel and Convention Malang have?
Savana Hotel and Convention Malang has 6 floors.
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More Reviews from Other Guests in Savana Hotel and Convention Malang

8.8
Very Good
From 3,394 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Savana Hotel and Convention Malang
All
Room Space (119)
Staff Friendliness (117)
Bedroom (109)
Distance to City Center (104)
Variety (102)
Taste (100)
Accessibility (92)
Hotel Area (91)
Bathroom (88)
Family Friendly (84)
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Traveler Reviews Savana Hotel and Convention Malang

Number of reviews per page
20
40
Customer reviews
Vika R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying at Savana Hotel was a pleasant experience. The hospitality was excellent; the staff were friendly, communicative, and responsive in assisting guests' needs. Check-in was also smooth. The food was delicious and varied, making for a satisfying stay. The hotel grounds were clean, fragrant, and comfortable, making for a pleasant stay. The rooms were also well-maintained and the amenities were quite complete. Overall, the service and ambiance of the hotel were conducive to a comfortable stay. Highly recommended for those looking for accommodation in Malang! ❤️
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Accommodation's Reply
25 Apr 2026
Dear Vika, we sincerely thank you for your warm and kind words. We are very glad to hear that you had a comfortable stay, from the service provided by our friendly and passionate staff to the smooth check-in process. We are also pleased to hear that you were satisfied with the diverse and delicious food, the clean hotel environment, and the comfortable rooms. Your positive feedback and suggestions serve as a great motivation for all our staff to provide the best service. We look forward to seeing you again. Thank you. Sincerely, Suprafto and Tani, General Managers
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Dimas a. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was nice to stay here. Recommended place.
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Accommodation's Reply
25 Apr 2026
Dear Mr. Dimas A. P., Thank you for your kind review. We are delighted to know that you had a pleasant stay and consider our hotel a recommended place. Your feedback is truly appreciated and motivates our team to continue delivering the best service. We look forward to welcoming you again in the future. Warm regards, Suprapto W Tani General Manager
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Rooms are okay. Swimming pool is okay. Playground is okay. Prayer room is okay. Breakfast is okay.
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Accommodation's Reply
22 Apr 2026
Dear Ms./Mrs. M*a, Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed the amenities in your room, the swimming pool, the playground, the prayer room, and our breakfast. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Suprapatto W. Tani, General Manager
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Irsyad I.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is nice, comfortable, all facilities are complete.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Irsayad, Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the facilities we provided. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you again in the future. Sincerely, Suprapado W. Tani, General Manager
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
In the rooms with balconies, everything is comfortable, the rooms are new, spacious, clean... The view of the swimming pool... Thank you Savana for upgrading our room... If we go to Malang again... We will come back to stay here...
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Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. A*i, Thank you so much for your kind and impressive review. We are very happy to hear that you were comfortable in your spacious and clean room with a balcony and pool view. We are happy to upgrade your room to your satisfaction. Your trust and plans to stay with us again are a great honor for us. We hope to welcome you back in the future. Sincerely, Suprapatto wa Tani, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in process, friendly staff
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Accommodation's Reply
07 Apr 2026
Dear Mr./Mr. G*T, Thank you so much for your positive review. We are delighted to hear that the quick check-in process and the friendliness of our staff made a wonderful impression on you throughout your stay. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Suprapado W. Tani, General Manager
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied, only for a short time but quite satisfied with the service.
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Accommodation's Reply
06 Apr 2026
Dear Ms./Mrs. S*n, Thank you very much for your positive review. We are delighted to know that, even though your stay was short, it left a very positive impression, especially on our service. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back again in the future for a longer and more memorable stay. Sincerely, Suprapto w tani, General Manager
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Handayani H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff is friendly and the service is fast... The breakfast food is also varied and delicious... The room may not be soundproof and the bathroom was not given a key because I got the new building...
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. Handayani H., Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the friendliness and promptness of our staff, as well as the variety and taste of the breakfast. However, we apologize for the inconvenience you experienced regarding the poor soundproofing of the room and the lack of a lock in the bathroom. This feedback is very important to us, and we will follow up immediately to use it in our evaluation to improve the quality of our facilities, especially in the new building. Thank you for your trust, and we hope to welcome you back again in the future with an even better experience. Sincerely, Suprapto wa Tani, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the swimming pool is clean, the hotel room is spacious, the AC is cold, the hot water and bathroom shower are working well, the room is clean, the breakfast is varied and tastes good, the security guard is friendly, next time it will be my regular hotel when I stay in Malang.
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Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. A*a, Thank you very much for your kind and impressive review. We are very happy to hear that you were satisfied with the friendliness of our staff, the cleanliness of the rooms and swimming pool, the comfort of the amenities such as air conditioning and hot water, as well as the variety and taste of the breakfast we served. We also appreciate our security team. It is a great honor for us if Savana Hotel & Convention Malang is your first choice every time you visit Malang. We hope to welcome you back again in the future. Sincerely, Suprapto w tani, General Manager
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Dewi J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are clean and the food is varied
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Accommodation's Reply
30 Mar 2026
Dear Mr. Davy J., Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of your room and the variety of food we served during your stay on March 21-23, 2026. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you again soon. Sincerely, Suprapto wa Tani, General Manager
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Abdullah M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
In short, everything is great, satisfied
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Accommodation's Reply
16 Mar 2026
Dear Mr. Abdullah M., Thank you for your short but meaningful review. We are very pleased to hear that you were satisfied with your stay with us. Your satisfaction motivates our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Savannah Hotel & Convention Malang
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The bedroom is big and clean. The staff is friendly
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Accommodation's Reply
04 Mar 2026
Dear Mr/s H***a Thank you for your kind review. We are delighted to know that you found the bedroom spacious and clean, and that our staff made a positive impression with their friendliness. Your satisfaction is truly important to us. We look forward to welcoming you back for another pleasant stay. Warm regards, Suprapto W Tani General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Large and comfortable rooms, all delicious food, family-friendly atmosphere
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Accommodation's Reply
01 Mar 2026
Dear Mr. G*t, Thank you for your positive review. We are delighted to hear that you enjoyed the spacious rooms, delicious food, and family-friendly atmosphere of our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you and your family back again in the future. Sincerely, Suprapado W. Tani, General Manager
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Rismada A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Very good.. My child is comfortable staying here.
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Accommodation's Reply
11 Feb 2026
Dear Ms. Rismada, Thank you very much for your review. We are delighted to hear that you and your family, especially your children, felt comfortable during your stay at Hotel Savana. The comfort of our guests, especially families and children, is our top priority. We hope to welcome you and your family back again in the future for an even better experience. Sincerely, Supraapto W. Tani, General Manager
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The staff is friendly and helpful, the rooms are very spacious and comfortable.
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Accommodation's Reply
02 Feb 2026
Dear Ms. S*i, Thank you for taking the time to write a review about your stay at Savana Hotel & Convention Malang. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff, as well as the comfort of the spacious rooms. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back again in the future. Sincerely, Suprapado W. Thani, General Manager
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T***k
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff are friendly and polite
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Accommodation's Reply
29 Jan 2026
Dear Mr. T*ke, Thank you for your review of your stay at Savannah Marang Hotel & Conference Center. We are delighted to hear that you were satisfied with our attentive service, especially the kindness and courtesy of our staff. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the best service. We hope to welcome you again in the future. Thank you, General Manager, Suprapto w tani
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bims o.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
great for a staycation, spacious, clean rooms, great balcony
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Accommodation's Reply
22 Jan 2026
Dear Mr. Bims O, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of the spacious room, its cleanliness, and the balcony, which is a highlight of our rooms. We hope to welcome you back in the future for another memorable stay. Sincerely, Supraphat Wongso, General Manager
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Farid A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly staff, okay breakfast, okay cleanliness, pretty strategic location
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Accommodation's Reply
21 Jan 2026
Dear Mr. Farid, Thank you for taking the time to share your experience at Savana Hotel & Convention Malang. We are delighted to hear that you were comfortable with the impressive service, friendly staff, enjoyable breakfast, convenient location, and the cleanliness of the rooms and grounds. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back in the future. Sincerely, Suprapatto W. Thani, General Manager
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T***k
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service, the friendliness of the staff and the place are very pleasant.
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Accommodation's Reply
12 Jan 2026
Dear Ms./Mrs. T*ke, Thank you for taking the time to write a review about your stay at Savana Hotel & Convention Malang. We are delighted to hear that you were satisfied with the impressive service, the friendliness of the staff, and the atmosphere of the hotel. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Suprapto w tani, General Manager
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Dian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Absolutely loved staying at Savanah. We stayed in Junior Suite 650 for 3 nights and were delighted. The room was spacious and had two toilets (and one bathroom). The food was delicious and varied. I really liked the Hainanese rice. I was a little annoyed because the playground area was located near the meeting room where smoking was allowed, so the children smelled it, which was unhealthy. Please pay attention to this area in the future. Otherwise, everything was fine.
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Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. Dien, Thank you for sharing your warm and detailed experience staying at Savana Hotel & Convention Malang. We are delighted to hear that you and your family were comfortable during your 3-night stay in the Junior Suite and enjoyed the spacious room, dual bathrooms, and the variety of food we served. We are glad to hear that Hainanese rice was one of your favorite dishes 😊 Regarding your feedback about the playground area adjacent to the conference room and the cigarette smoke, we apologize for any inconvenience you and your children experienced. We appreciate this feedback and will forward it to management for serious consideration in order to maintain the comfort and health of our guests, especially families with children. Thank you for your trust and valuable feedback. We hope to welcome you and your family back again in the future for an even better and more enjoyable stay. Sincerely, Supraapto wa Tani, General Manager
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Number of reviews per page
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40

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8.8
Very Good
From 3,394 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about Savana Hotel and Convention Malang
All
Room Space (119)
Staff Friendliness (117)
Bedroom (109)
Distance to City Center (104)
Variety (102)
Taste (100)
Accessibility (92)
Hotel Area (91)
Bathroom (88)
Family Friendly (84)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Savana Hotel and Convention Malang

Number of reviews per page
20
40
Customer reviews
Vika R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Staying at Savana Hotel was a pleasant experience. The hospitality was excellent; the staff were friendly, communicative, and responsive in assisting guests' needs. Check-in was also smooth. The food was delicious and varied, making for a satisfying stay. The hotel grounds were clean, fragrant, and comfortable, making for a pleasant stay. The rooms were also well-maintained and the amenities were quite complete. Overall, the service and ambiance of the hotel were conducive to a comfortable stay. Highly recommended for those looking for accommodation in Malang! ❤️
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Accommodation's Reply
25 Apr 2026
Dear Vika, we sincerely thank you for your warm and kind words. We are very glad to hear that you had a comfortable stay, from the service provided by our friendly and passionate staff to the smooth check-in process. We are also pleased to hear that you were satisfied with the diverse and delicious food, the clean hotel environment, and the comfortable rooms. Your positive feedback and suggestions serve as a great motivation for all our staff to provide the best service. We look forward to seeing you again. Thank you. Sincerely, Suprafto and Tani, General Managers
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Dimas a. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was nice to stay here. Recommended place.
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Accommodation's Reply
25 Apr 2026
Dear Mr. Dimas A. P., Thank you for your kind review. We are delighted to know that you had a pleasant stay and consider our hotel a recommended place. Your feedback is truly appreciated and motivates our team to continue delivering the best service. We look forward to welcoming you again in the future. Warm regards, Suprapto W Tani General Manager
M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Rooms are okay. Swimming pool is okay. Playground is okay. Prayer room is okay. Breakfast is okay.
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Accommodation's Reply
22 Apr 2026
Dear Ms./Mrs. M*a, Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed the amenities in your room, the swimming pool, the playground, the prayer room, and our breakfast. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Suprapatto W. Tani, General Manager
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Irsyad I.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel is nice, comfortable, all facilities are complete.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Irsayad, Thank you very much for your positive review. We are delighted to hear that you felt comfortable during your stay and were satisfied with the facilities we provided. Your compliments motivate our entire team to continue striving for the best service. We hope to welcome you again in the future. Sincerely, Suprapado W. Tani, General Manager
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
In the rooms with balconies, everything is comfortable, the rooms are new, spacious, clean... The view of the swimming pool... Thank you Savana for upgrading our room... If we go to Malang again... We will come back to stay here...
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Accommodation's Reply
11 Apr 2026
Dear Mr./Ms. A*i, Thank you so much for your kind and impressive review. We are very happy to hear that you were comfortable in your spacious and clean room with a balcony and pool view. We are happy to upgrade your room to your satisfaction. Your trust and plans to stay with us again are a great honor for us. We hope to welcome you back in the future. Sincerely, Suprapatto wa Tani, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Fast check-in process, friendly staff
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Accommodation's Reply
07 Apr 2026
Dear Mr./Mr. G*T, Thank you so much for your positive review. We are delighted to hear that the quick check-in process and the friendliness of our staff made a wonderful impression on you throughout your stay. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Suprapado W. Tani, General Manager
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S***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very satisfied, only for a short time but quite satisfied with the service.
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Accommodation's Reply
06 Apr 2026
Dear Ms./Mrs. S*n, Thank you very much for your positive review. We are delighted to know that, even though your stay was short, it left a very positive impression, especially on our service. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back again in the future for a longer and more memorable stay. Sincerely, Suprapto w tani, General Manager
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Handayani H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The staff is friendly and the service is fast... The breakfast food is also varied and delicious... The room may not be soundproof and the bathroom was not given a key because I got the new building...
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. Handayani H., Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the friendliness and promptness of our staff, as well as the variety and taste of the breakfast. However, we apologize for the inconvenience you experienced regarding the poor soundproofing of the room and the lack of a lock in the bathroom. This feedback is very important to us, and we will follow up immediately to use it in our evaluation to improve the quality of our facilities, especially in the new building. Thank you for your trust, and we hope to welcome you back again in the future with an even better experience. Sincerely, Suprapto wa Tani, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the swimming pool is clean, the hotel room is spacious, the AC is cold, the hot water and bathroom shower are working well, the room is clean, the breakfast is varied and tastes good, the security guard is friendly, next time it will be my regular hotel when I stay in Malang.
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Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. A*a, Thank you very much for your kind and impressive review. We are very happy to hear that you were satisfied with the friendliness of our staff, the cleanliness of the rooms and swimming pool, the comfort of the amenities such as air conditioning and hot water, as well as the variety and taste of the breakfast we served. We also appreciate our security team. It is a great honor for us if Savana Hotel & Convention Malang is your first choice every time you visit Malang. We hope to welcome you back again in the future. Sincerely, Suprapto w tani, General Manager
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Dewi J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The rooms are clean and the food is varied
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Accommodation's Reply
30 Mar 2026
Dear Mr. Davy J., Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the cleanliness of your room and the variety of food we served during your stay on March 21-23, 2026. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you again soon. Sincerely, Suprapto wa Tani, General Manager
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Abdullah M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
In short, everything is great, satisfied
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Accommodation's Reply
16 Mar 2026
Dear Mr. Abdullah M., Thank you for your short but meaningful review. We are very pleased to hear that you were satisfied with your stay with us. Your satisfaction motivates our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Management Team, Savannah Hotel & Convention Malang
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The bedroom is big and clean. The staff is friendly
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Accommodation's Reply
04 Mar 2026
Dear Mr/s H***a Thank you for your kind review. We are delighted to know that you found the bedroom spacious and clean, and that our staff made a positive impression with their friendliness. Your satisfaction is truly important to us. We look forward to welcoming you back for another pleasant stay. Warm regards, Suprapto W Tani General Manager
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Large and comfortable rooms, all delicious food, family-friendly atmosphere
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Accommodation's Reply
01 Mar 2026
Dear Mr. G*t, Thank you for your positive review. We are delighted to hear that you enjoyed the spacious rooms, delicious food, and family-friendly atmosphere of our hotel. Your satisfaction motivates us to continue providing the best service. We hope to welcome you and your family back again in the future. Sincerely, Suprapado W. Tani, General Manager
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Rismada A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Very good.. My child is comfortable staying here.
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Accommodation's Reply
11 Feb 2026
Dear Ms. Rismada, Thank you very much for your review. We are delighted to hear that you and your family, especially your children, felt comfortable during your stay at Hotel Savana. The comfort of our guests, especially families and children, is our top priority. We hope to welcome you and your family back again in the future for an even better experience. Sincerely, Supraapto W. Tani, General Manager
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The staff is friendly and helpful, the rooms are very spacious and comfortable.
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Accommodation's Reply
02 Feb 2026
Dear Ms. S*i, Thank you for taking the time to write a review about your stay at Savana Hotel & Convention Malang. We are delighted to hear that you were satisfied with the friendliness and responsiveness of our staff, as well as the comfort of the spacious rooms. Your compliments motivate our entire team to strive for the best possible service for all our guests. We hope to welcome you back again in the future. Sincerely, Suprapado W. Thani, General Manager
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T***k
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff are friendly and polite
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Accommodation's Reply
29 Jan 2026
Dear Mr. T*ke, Thank you for your review of your stay at Savannah Marang Hotel & Conference Center. We are delighted to hear that you were satisfied with our attentive service, especially the kindness and courtesy of our staff. Your compliments are a great encouragement to all our staff, and we will continue to strive to provide the best service. We hope to welcome you again in the future. Thank you, General Manager, Suprapto w tani
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bims o.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
great for a staycation, spacious, clean rooms, great balcony
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Accommodation's Reply
22 Jan 2026
Dear Mr. Bims O, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of the spacious room, its cleanliness, and the balcony, which is a highlight of our rooms. We hope to welcome you back in the future for another memorable stay. Sincerely, Supraphat Wongso, General Manager
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Farid A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Friendly staff, okay breakfast, okay cleanliness, pretty strategic location
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Accommodation's Reply
21 Jan 2026
Dear Mr. Farid, Thank you for taking the time to share your experience at Savana Hotel & Convention Malang. We are delighted to hear that you were comfortable with the impressive service, friendly staff, enjoyable breakfast, convenient location, and the cleanliness of the rooms and grounds. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back in the future. Sincerely, Suprapatto W. Thani, General Manager
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T***k
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The service, the friendliness of the staff and the place are very pleasant.
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Accommodation's Reply
12 Jan 2026
Dear Ms./Mrs. T*ke, Thank you for taking the time to write a review about your stay at Savana Hotel & Convention Malang. We are delighted to hear that you were satisfied with the impressive service, the friendliness of the staff, and the atmosphere of the hotel. Your compliments motivate our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Suprapto w tani, General Manager
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Dian P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Absolutely loved staying at Savanah. We stayed in Junior Suite 650 for 3 nights and were delighted. The room was spacious and had two toilets (and one bathroom). The food was delicious and varied. I really liked the Hainanese rice. I was a little annoyed because the playground area was located near the meeting room where smoking was allowed, so the children smelled it, which was unhealthy. Please pay attention to this area in the future. Otherwise, everything was fine.
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Accommodation's Reply
10 Jan 2026
Dear Mr./Ms. Dien, Thank you for sharing your warm and detailed experience staying at Savana Hotel & Convention Malang. We are delighted to hear that you and your family were comfortable during your 3-night stay in the Junior Suite and enjoyed the spacious room, dual bathrooms, and the variety of food we served. We are glad to hear that Hainanese rice was one of your favorite dishes 😊 Regarding your feedback about the playground area adjacent to the conference room and the cigarette smoke, we apologize for any inconvenience you and your children experienced. We appreciate this feedback and will forward it to management for serious consideration in order to maintain the comfort and health of our guests, especially families with children. Thank you for your trust and valuable feedback. We hope to welcome you and your family back again in the future for an even better and more enjoyable stay. Sincerely, Supraapto wa Tani, General Manager
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