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Sintesa Peninsula Hotel Palembang
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Sintesa Peninsula Hotel Palembang
Hotels
8.3
/10
Very Good
2,308 reviews
What Guests Say About Their Stay
Staff Friendliness (28)
Room Space (28)
Taste (28)
Bedroom (27)
Redhianto E. S.
9.3
/ 10
Great and comfort place to stay
lucky y. p.
8.5
/ 10
Overall is good. Thanks for services.
In the Area
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Jalan Residen H.A. Rozak No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30118
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Sintesa Peninsula Hotel Palembang
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Jalan Residen H.A. Rozak No. 168 , Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30118
Discover More About Sintesa Peninsula Hotel Palembang
Location
Staying at Sintesa Peninsula Hotel Palembang is a good choice when you are visiting Ilir Timur II.
About Sintesa Peninsula Hotel Palembang
From business event to corporate gathering, Sintesa Peninsula Hotel Palembang provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sintesa Peninsula Hotel Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Sintesa Peninsula Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Sintesa Peninsula Hotel Palembang.
All facilities in Sintesa Peninsula Hotel Palembang
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- No alcohol
Hotel Services
- Bellhop
- Concierge
- Doorman
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Smoking area
- Terrace
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- LAN Internet
- Free WiFi
Things to Do
- TV lounge
Transportation
- Valet parking
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Sintesa Peninsula Hotel Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Smoking
Smoking is allowed only in the designated smoking area.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sintesa Peninsula Hotel Palembang | 84 |
Number of floors in Sintesa Peninsula Hotel Palembang | 8 |
Another facilities in Sintesa Peninsula Hotel Palembang | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Sintesa Peninsula Hotel Palembang
What are available facilities at Sintesa Peninsula Hotel Palembang?
There are top facilites at Sintesa Peninsula Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sintesa Peninsula Hotel Palembang?
The standard check-in time at Sintesa Peninsula Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sintesa Peninsula Hotel Palembang provide breakfast?
Yes, Sintesa Peninsula Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sintesa Peninsula Hotel Palembang
Traveloka (2,308)
Other sources (5)
8.3
Very Good
From 2,308 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.2
Location
8.1
Service and Facilites
8.3
People often mention about Sintesa Peninsula Hotel Palembang
All
Bedroom (24)
Taste (22)
Room Space (20)
Bathroom (18)
Staff Friendliness (17)
Hotel Area (17)
Variety (14)
Wifi (13)
Family Friendly (12)
Ambiance (12)
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Traveler Reviews Sintesa Peninsula Hotel Palembang
Number of reviews per page
20
40
Customer reviews
a***o
8.5
/10
Reviewed 3 day(s) ago
Great, good service, good rooms, nice atmosphere. Perfect for a family stay.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Ario, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly be an encouragement for us to continue improving our products and services. We look forward to welcoming you on your next visit to Palembang. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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RN
Rahayu N.
10.0
/10
Reviewed 4 day(s) ago
very impressive, friendly staff, close access to agents
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Accommodation's Reply
14 Jul 2025
Dear Ms. Rahayu, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. This will certainly encourage us to continue improving our products and services. We look forward to welcoming you back to Palembang on your next visit. We wish you and your family continued health and success. Best regards, Sarjuri, General Manager.
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Raja M. A. D. B. O.
Leisure
10.0
/10
Reviewed 1 week(s) ago
stayed here for about 10 days. really friendly staff and spacious room. worth the money u pay.
+2
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Accommodation's Reply
14 Jul 2025
Dear Bapak. Raja,
We do thank you for sharing a pleasant experience during staying with us.
It's a great pleasure for us that our services met with your expectation
We are very much looking forward to welcoming you again.
Best regards,
Sarjuri
General Manager
Raja M. A. D. B. O.
Business
10.0
/10
Reviewed 1 week(s) ago
It's a good comfortable place to stay. I've stayed here for about 10 days, near the city center. The staff are friendly also. The rooms are spacious.
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Accommodation's Reply
14 Jul 2025
Dear Bapak. Raja,
We do grateful for your kind appreciation during stayed with us . We are very much looking forward to welcoming you back at our hotel for your next visit to Palembang.
Best regards,
Sarjuri
General Manager
P***p
10.0
/10
Reviewed 3 week(s) ago
Good, so fantastic, amazing, and wonderful
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Accommodation's Reply
14 Jul 2025
Dear Bapak. Pritvi,
We do thank you for sharing a pleasant experience during staying with us.
It's a great pleasure for us that our services met with your expectation
We are very much looking forward to welcoming you again.
Best regards,
Sarjuri
General Manager
A***s
Staycation
10.0
/10
Reviewed 6 week(s) ago
Comfortable, spacious, roomy because of the large and wide windows, very helpful with the large table for working.
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Accommodation's Reply
06 Jun 2025
Dear Mrs. Agnes, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming Mrs. Agnes on your next visit to Palembang. May Mrs. Agnes and family always be given health and success. Best regards, Sarjuri. General Manager.
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IA
Ikhsan A.
Staycation
10.0
/10
Reviewed 7 week(s) ago
All staff are very friendly, have been coming back to this hotel for years
So far always good
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1 people find it helpful
Accommodation's Reply
06 Jun 2025
Dear Mr. Ikhsan, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue to improve our products and services even better. We are looking forward to welcoming you on your next visit to Palembang. May Mr. Ikhsan and your family always be given health and success. Best regards, Sarjuri. General Manager.
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E***y
Staycation
8.8
/10
Reviewed 10 week(s) ago
The hotel is very good, the food is also varied, the staff is friendly and the room service is clean quickly. Great, I will come here again next time.
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Accommodation's Reply
06 Jun 2025
Dear Mrs. Elia, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming Mrs. Elia on your next visit to Palembang. May Mrs. Elia and family always be given health and success. Best regards, Sarjuri. General Manager.
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YE
Yenna E.
Transit
10.0
/10
Reviewed 13 week(s) ago
The hotel is good, the food is also good and the location is in the center of Palembang city.
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Dear Mrs. Yenna, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming Mrs. Yenna on your next visit to Palembang. May Mrs. Yenna and family always be given health and success. Best regards, Sarjuri. General Manager.
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G***a
10.0
/10
Reviewed 14 week(s) ago
friendly and helpful and close to town
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Accommodation's Reply
25 Apr 2025
Dear Mr. Genta, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to welcoming you on your next visit to Palembang. May Mr. Genta and your family always be given health and success. Best regards, Sarjuri. General Manager.
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am
andy m.
Leisure
9.4
/10
Reviewed 14 week(s) ago
The hotel staff is friendly, the price is relatively cheap, the breakfast food is delicious and the room size is quite large.
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1 people find it helpful
Accommodation's Reply
25 Apr 2025
Dear Mr. Andy, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May Mr. Andy and your family always be given health and success. Best regards, Sarjuri. General Manager.
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D***g
Leisure
8.3
/10
Reviewed 14 week(s) ago
The room is damp, the AC is not cold. Hopefully it will be better in the future.
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Accommodation's Reply
14 Jul 2025
Dear valued guest, Thank you very much for your feedback and attention to improve our products and services in the future. This will be our focus for further product and service improvements in the future. We look forward to your visit on your next trip to Palembang with even better service. May you and your family always be blessed with health and success. Best regards, Sarjuri, General Manager.
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yh
yapie h. m.
Leisure
9.4
/10
Reviewed 15 week(s) ago
The hotel is nice and clean, the rooms are big and the service is good with friendly staff.
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Accommodation's Reply
25 Apr 2025
Dear Mr. Yapie, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue to improve our products and services even better. We are looking forward to welcoming you on your next visit to Palembang. May Mr. Yapie and your family always be given health and success. Best regards, Sarjuri. General Manager.
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AW
Ayu W.
Staycation
10.0
/10
Reviewed 15 week(s) ago
The room is very spacious and has a bathtub.
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Accommodation's Reply
25 Apr 2025
Dear Mrs. Ayu, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue improving our products and services even better. We are looking forward to welcoming Mrs. Ayu on her next visit to Palembang. May Mrs. Ayu and her family always be given health and success. Best regards, Sarjuri. General Manager.
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M***a
Leisure
6.1
/10
Reviewed 15 week(s) ago
The bed smells musty, lots of hair, looks like the sheets haven't been changed.
The floor of the room is dirty with lots of hair and dirt, the table is full of dust.
I stayed in a deluxe club type with a bathtub,
The bathtub had a broken water cover,
The bathroom shower hose was torn, so the water sprayed everywhere.
The water smelled rusty, the room was dark, 1 room light was off, 1 table lamp was also off.
The cupboard was full of dirt and dust, the place to put tea and coffee smelled of urine. The AC remote sometimes jammed, the AC was very noisy.
The room smelled damp and musty, because there was no air circulation. I was originally in room 312, but because the bathtub was broken I moved to room 316, but the bathtub was still broken, so if you fill it with water, the water can come out because the water drain is broken.
Breakfast was not very tasty, and there was not much variety.
The staff were okay and friendly
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Accommodation's Reply
11 Apr 2025
Dear Mrs. Martha Viola, First of all, we apologize for the inconvenience that occurred during your stay at our hotel. And we thank you for your positive feedback so that we can immediately make improvements. We are looking forward to welcoming you back on your next visit to Palembang. May Mrs. Martha Viola and family always be given health and success. Best regards, Sarjuri. General Manager.
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u
unadi
Business
8.5
/10
Reviewed 20 week(s) ago
The receptionist was friendly but unfortunately the breakfast was delivered to the room.
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2 people find it helpful
Accommodation's Reply
01 Mar 2025
Dear Mr. Unadi, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May Mr. Unadi and your family always be given health and success. Best regards, Sarjuri. General Manager.
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YC
Yolanda C.
10.0
/10
Reviewed 21 week(s) ago
The staff is friendly, responsive, the food is all delicious.
See original
2 people find it helpful
Accommodation's Reply
01 Mar 2025
Dear Mrs. Yolanda, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to welcoming Mrs. Yolanda on your next visit to Palembang. May Mrs. Yolanda and family always be given health and success. Best regards, Sarjuri. General Manager
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L***m
Leisure
10.0
/10
Reviewed 21 week(s) ago
I stayed overnight yesterday, because I still had some business, I booked again suddenly in the afternoon. It turned out that the booking date was wrong. I immediately contacted Traveloka in front of the hotel, and finally I was able to reschedule. Thank you Traveloka & the hotel. For hotel breakfast, it turned out that the menu was the same as yesterday.
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Accommodation's Reply
01 Mar 2025
Dear valued guest, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager.
See original
L***m
Leisure
9.7
/10
Reviewed 21 week(s) ago
ad connecting room, got free room upgrade because booking in the afternoon and impromptu. spacious room, complete. fast response when requested.
See original
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Accommodation's Reply
01 Mar 2025
Dear valued guest, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course, it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May you and your family always be given health and success. Best regards, Sarjuri. General Manager.
See original
Ahmat S.
Transit
10.0
/10
Reviewed 22 week(s) ago
Friendly and satisfied staying here
See original
2 people find it helpful
Accommodation's Reply
19 Feb 2025
Dear Mr. Ahmat, Thank you very much for your appreciation and trust in us. We are grateful to be your Hotel of Choice during your visit to Palembang. Of course it will be our encouragement to continue to improve our products and services even better. We are looking forward to your arrival on your next visit to Palembang. May Mr. Ahmat and your family always be given health and success. Best regards, Sarjuri. General Manager.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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