Sylvia Hotel Premier

Hotels
Preferred Partner
8.4
/10
Very Good
3,289 reviews

What Guests Say About Their Stay

Room Space (49)
Bedroom (48)
Accessibility (45)
Staff Friendliness (45)
bagus a.
8.5
/ 10
Good location, good service great
Hans T. S.
10.0
/ 10
The room was clean. the bed was clean too. I enjoyed the room. thanks.
Edy H.
8.8
/ 10
Good service, nice location.
In the Area
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Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Sylvia Hotel Premier Kupang Staying at Sylvia Hotel Premier is a good choice when you are visiting Raja City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sylvia Hotel Premier

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Jalan Soeharto No 45 Kupang, Kota Raja, Kupang, Nusa Tenggara Timur, Indonesia, 85118
Lobby Sylvia Hotel Premier
Exterior 2 Sylvia Hotel Premier

Discover More About Sylvia Hotel Premier

note: hotel was previously named Sylvia Hotel Premier Kupang

Location


Staying at Sylvia Hotel Premier is a good choice when you are visiting Raja City.

About Sylvia Hotel Premier

Not only located within easy reach of various places of interests for your adventure, but staying at Sylvia Hotel Premier will also give you a pleasant stay.

Whether you are planning an event or other special occasions, Sylvia Hotel Premier is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sylvia Hotel Premier.

Sylvia Hotel Premier is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Sylvia Hotel Premier provides a pleasant accommodation for your stay.

From business event to corporate gathering, Sylvia Hotel Premier provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sylvia Hotel Premier, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sylvia Hotel Premier is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Sylvia Hotel Premier is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sylvia Hotel Premier.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sylvia Hotel Premier exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sylvia Hotel Premier is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sylvia Hotel Premier is the right place to stay.

All facilities in Sylvia Hotel Premier

Swimming Pool Sylvia Hotel Premier
Swimming Pool
Fitness Center Sylvia Hotel Premier
Fitness Center
Functional Hall Sylvia Hotel Premier
Functional Hall
Lobby Sylvia Hotel Premier
Lobby
Accommodation Services Sylvia Hotel Premier
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Non-smoking room
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Cafe

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Outdoor pool
  • Spa

Accessibilty

  • Accessible path of travel
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Sylvia Hotel Premier

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sylvia Hotel Premier
110
Number of floors in Sylvia Hotel Premier
5
Another facilities in Sylvia Hotel Premier
Coffee shop, Room service, Safety deposit box, WiFi in public area, Bellhop

Frequently asked question in Sylvia Hotel Premier

What are available facilities at Sylvia Hotel Premier?
There are top facilites at Sylvia Hotel Premier such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sylvia Hotel Premier?
The standard check-in time at Sylvia Hotel Premier is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Sylvia Hotel Premier provide breakfast?
Yes, Sylvia Hotel Premier provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sylvia Hotel Premier

Traveloka (3,289)
Other sources (22)
8.4
Very Good
From 3,289 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Sylvia Hotel Premier
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Kamar Mandi (23)
Kamar Tidur (22)
Akses (21)
Keramahan Staff (21)
Area Hotel (20)
Waktu Check-in/out (19)
Ukuran Kamar (19)
Suasana (18)
Variasi (18)
Jarak ke Pusat Kota (16)
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Traveler Reviews Sylvia Hotel Premier

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
Very satisfied, close location, friendly service, comfortable rooms, delicious food.
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1 people find it helpful
W***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the facilities are okay.
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
I have stayed here several times but this time I was disappointed. Previously I booked a deluxe room with a large bed but when I checked in it turned out to be empty (only the double bed was left) I was disappointed but the receptionist immediately changed it to a king size room on the 5th floor without any additional money. But the receptionist gave a mysterious smile that made my heart start to feel uncomfortable. Heading to the room (around 23:00 WITA) through the hallway and got lost because the direction of the sign was to the left but instead there was a meeting room. Turned around again and it turned out the hallway to the room was there. How come the direction of the sign should be to the right but why is it to the left? The feeling became even more uncomfortable. While packing up my things suddenly there was a sound like a chair being moved or something, the sound was very disturbing even after taking a shower and lying down the sound did not stop. I wanted to go to the receptionist to ask for a room change but my energy was no longer able to. Fix I can't sleep well because the sound is disturbing until 01.30 WITA finally fell asleep because of exhaustion and woke up at 08.00 WITA because of the disturbing sound again. It's really very disturbing even though usually when I sleep in a deluxe room I never hear the disturbing sound. I have paid via Traveloka, meaning the room has been booked for that day but why when I arrived the room I paid for was not there? not to mention the towels in the bathroom are not standard sizes. How come for a room as good as that the towels can only cover 3/4 of the body? please improve the service. Today I didn't eat breakfast because my sleep quality was disturbed even though I had also paid for breakfast. Please eliminate the sound and the standard towels. The TV channels are mediocre because many are blurry, and the AC is not cold (maybe it hasn't been cleaned for a long time). Customers choose to return there because of good memories and pleasant experiences. Hopefully next time will be better.
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F***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good hotel in Kupang City, spacious and clean rooms, delicious food and lots of variety.
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a***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The swimming facilities for children are very safe and clean.
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1 people find it helpful
H***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The service is quite good, very impressive
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Accommodation's Reply
07 Jul 2025
Dear guest. Warm greetings from Sylvia Hotel Premier Kupang, Thank you for your positive review regarding your stay experience at Sylvia Hotel Premier Kupang. We always try to create a friendly, comfortable and memorable atmosphere for every guest who comes to visit our hotel. The reviews you provide are very valuable and we use them as encouragement to continue to improve the quality of our services. Once again, we thank you, hopefully we can welcome you on your next visit. Best regards. Management.
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F***i
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
The hotel is pretty good. Hopefully it can be better in the future.
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S***p
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly and willing to help when needed.
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Accommodation's Reply
30 Jun 2025
Dear Guest, Warm greetings from Sylvia Premier Hotel Kupang, Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that the service and friendliness of our staff met your expectations, making you feel comfortable in our hotel. We will continue to strive to provide a memorable experience to guests who come to visit. And once again thank you for the compliments you have given, We look forward to welcoming you on the next occasion with a more pleasant experience. Best regards. Management.
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D***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Hotel staff is friendly, toilet cleanliness is also good
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Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Warm greetings from Sylvia Premier Hotel Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very happy to know that you are satisfied and comfortable with the services and facilities we provide. Once again, thank you for the compliments you have given us, we will use it as motivation to continue improving our services, hopefully we can welcome you on the next occasion with a more pleasant experience. Best Regards. Management.
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
hopefully more privacy is maintained, especially to the staff at the reception, the male receptionist is okay, the service is good, friendly and responsive, but the female receptionist, overall is actually good, only some time ago the female receptionist at Sylvia Premier was unprofessional: I and my female friend sat in the lobby then continued to the room, but the female receptionist at Sylvia Premier stared at me with a look that what... grinned... made me uncomfortable, hopefully it can be communicated, Sylvia management with the staff on duty so that this uncomfortable incident will no longer be felt. THANK YOU!!!
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Accommodation's Reply
19 Jun 2025
Dear Valued Guest, Warm greetings from Sylvia Premier Hotel Kupang. Thank you for taking the time to write a review about our hotel. Allow us to apologize for some things that caused your inconvenience during your stay. We have followed up on this issue by reminding all of our receptionist team to always show a friendly, professional and polite attitude in serving guests. Once again, we apologize for the unpleasant experience. Hopefully we can be given the opportunity to serve you with a better experience on your next visit. Best regards. Management.
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Ever L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Hotel staff is friendly, rooms are comfortable.
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Accommodation's Reply
07 Jul 2025
Dear Mr. Ever L. Warm greetings from Sylvia Hotel Premier Kupang, Thank you for your positive review regarding your stay experience at Sylvia Hotel Premier Kupang. We always try to create a friendly and comfortable atmosphere for every guest who comes to visit our hotel. The review you gave is very valuable and we use it as an encouragement to continue to improve the quality of our services. Once again, we thank you, hopefully we can welcome you on your next visit. Best regards. Management.
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E***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good service and friendly and welcoming staff.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very pleased to know that you are satisfied and comfortable with the services provided by our staff. Your review means a lot to us and we will continue to strive to provide the best service to all our guests. Looking forward to welcoming you back on your next visit with a more pleasant experience. Best regards. Management.
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A***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Good, very good and strategic location.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Guest, Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to share your review of your stay at our hotel. We are delighted to hear that you had a memorable experience. Thank you for your feedback, and we look forward to welcoming you back for an even more enjoyable stay. Best regards, Management.
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Filychia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly. The room is clean and the food is delicious.
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Accommodation's Reply
07 Jul 2025
Dear Mrs. Filychia. Warm greetings from Sylvia Hotel Premier Kupang, Thank you for taking the time to write a valuable review about our hotel. We are very happy to know that you are satisfied and comfortable with the services and facilities we provide. Your review means a lot to us and we will continue to strive to provide the best service to guests who come to visit our hotel. Hopefully we can welcome you back on your next visit with a more memorable experience. Best regards. Management.
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L***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Every time we go to Kupang we always stay at this hotel, it's close to everywhere, but definitely close to Naikoten Market 😁 Already familiar with this hotel. Recommended!
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Accommodation's Reply
23 May 2025
. Dear Guest. Warm greetings from Sylvia Premier Kupang. Thank you for making Sylvia Premier Kupang your favorite place to stay when visiting Kupang. We are very happy to know that you are satisfied and comfortable with the services and facilities we provide. Once again, thank you for the compliments you have given us, we will use it as motivation to continue to improve our services, hopefully we can welcome you on the next occasion with a more pleasant experience. Best regards. Management.
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W***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Comfortable, clean, pleasant to stay here
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Accommodation's Reply
17 May 2025
Dear Valued Guest, Warm greetings from Sylvia Hotel Premier Kupang. Thank you for your positive review regarding your stay experience at Sylvia Hotel Premier Kupang. We always try to create a friendly and comfortable atmosphere for every guest who comes to visit our hotel. The review you provide is very valuable to us and will be used as encouragement to continue improving the quality of our services. Once again, we thank you, hopefully we can welcome you on your next visit. Best Regards. Management.
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A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
cool. a very comfortable hotel for the Kupang area..clean, friendly staff
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Accommodation's Reply
05 Jul 2025
Dear Valued Guest, Warm greetings from Sylvia Premier Hotel Kupang. Thank you for taking the time to write a valuable review about our hotel. We are very happy to know that you are satisfied and comfortable with the services and facilities we provide. Once again, thank you for the compliments you have given us, we will use it as motivation to continue improving our services, hopefully we can welcome you on the next occasion with a more pleasant experience. Best regards. Management.
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L***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The location is strategic, easy to go anywhere, The place is comfortable,
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Accommodation's Reply
02 May 2025
Dear Guest, Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to give a positive review of our hotel. We are very happy to hear that you felt comfortable during your stay at our hotel. The compliments you give will be an encouragement for us to continue to provide the best service in the future. Hopefully we can welcome you back in the future with a more pleasant experience. Best regards. Management.
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B***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 21 week(s) ago
The hotel staff is friendly and nice, the air conditioning in the room is not cold enough, and the wifi is slow.
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Accommodation's Reply
22 Mar 2025
Dear guest. Thank you for taking the time to write a review about our hotel. Please allow us to apologize for the inconvenience you experienced during your stay at our hotel. Our team will check and fix it immediately. Once again, we appreciate your feedback and hope to provide a much more pleasant experience on your next visit. Best regards. Management
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Novenaris W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Good for a 3 star hotel, food is ok. Location is good.
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Accommodation's Reply
22 Mar 2025
Dear Mr. Novenaris W. Warm greetings from Sylvia Hotel Premier Kupang. Thank you for taking the time to give a positive review of our hotel. We are very happy to hear that you had a pleasant experience. The compliments you gave will be an encouragement for us to continue to provide the best service in the future. Thank you again and hopefully we can welcome you back in the future with an even more pleasant experience. Best regards. Management.
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Number of reviews per page
20
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Exterior 4 Sylvia Hotel Premier

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.