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ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Hotels
8.3
/10
Very Good
948 reviews

What Guests Say About Their Stay

Gulnar
10.0
/ 10
Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Cynthia
10.0
/ 10
We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Gina
10.0
/ 10
Great amenities as an IHG hotel. Right in the train station so it couldn't be more convenient. Everything perfect. Seems like it's been a while since it's had a refresh and at some point could use new carpeting in the halls, but generally a lovely convenient place. Great gym. I was excited about that. Lovely bath gel, shampoo and conditioner in the rooms.
In the Area
See Map
1-Chome Kitano-Cho,Chuo-Ku, Kobe-shi, Hyogo, Kansai, Japan, 650-0002

Main Facilities

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Swimming Pool
Parking
WiFi
ANA Crowne Plaza KOBE by IHG, an IHG Hotel is located in area / city Nada-ku. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ANA Crowne Plaza KOBE by IHG, an IHG Hotel

1-Chome Kitano-Cho,Chuo-Ku, Kobe-shi, Hyogo, Kansai, Japan, 650-0002
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Lobby ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Lobby 2 ANA Crowne Plaza KOBE by IHG, an IHG Hotel

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ANA Crowne Plaza KOBE, an IHG Hotel Rates per Night

ANA Crowne Plaza KOBE, an IHG Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best ANA Crowne Plaza KOBE, an IHG Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

ANA Crowne Plaza KOBE, an IHG Hotel Location & Address

ANA Crowne Plaza KOBE, an IHG Hotel is located at 1-Chome Kitano-Cho,Chuo-Ku, 神戸市, 兵庫県, 関西, 日本, 650-0002. It's situated in the Osaka area of Japan, known for its vibrant port city and stunning views. The hotel is approximately 30 km from the city center.

How to go to ANA Crowne Plaza KOBE, an IHG Hotel from Airport

Navigating your way from the airport to ANA Crowne Plaza KOBE, an IHG Hotel is a breeze with several convenient hotel transfer options available. Whether you're looking for speed or affordability, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi from Kansai International Airport (KIX) will take you directly to the hotel. It's the most convenient option, especially with luggage, but also the most expensive.
  • Airport Limousine Bus (Convenient & Scenic):

    The Airport Limousine Bus offers a comfortable and relatively affordable ride directly to the KOBE area. Check the bus schedule for drop-off points near the hotel.
  • Train (Affordable):

    Take the JR Haruka Express from KIX to Shin-Osaka Station, then transfer to the Shinkansen (bullet train) to Shin-Kobe Station. From Shin-Kobe Station, the hotel is directly connected.
  • Ride Hailing (Alternative):

    Ride hailing services are available, offering a potentially cheaper alternative to taxis, depending on traffic and surge pricing.

Tips:

For the most convenient route, consider the Airport Limousine Bus if you don't mind a slightly longer journey. If you're travelling light and want to save money, the train is a great option. The Shinkansen is a unique experience in itself!

ANA Crowne Plaza KOBE, an IHG Hotel Reviews & Summary

Looking for all about hotel ANA Crowne Plaza KOBE, an IHG Hotel? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Kobe. Guests rave about the stunning views, excellent service, and convenient location. What makes this hotel stand out? The spacious rooms, impeccable cleanliness, and attentive staff are frequently mentioned. The hotel's proximity to Shin-Kobe Station makes it an ideal base for exploring Kobe and beyond. One guest noted, "The location was perfect, the staff were incredibly helpful, and the room was luxurious. I would definitely stay here again!" This review hotel highlights the overall positive experience guests have come to expect.

ANA Crowne Plaza KOBE, an IHG Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. ANA Crowne Plaza KOBE, an IHG Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From standard rooms to luxurious suites, there's a different hotel room types for everyone.
  • Standard Room:

    Comfortable and well-equipped, these rooms offer city views and a choice of smoking or non-smoking options.
  • Superior Room:

    Slightly larger than standard rooms, these offer enhanced amenities and panoramic views.
  • Deluxe Room:

    These rooms feature a separate seating area and a luxurious bathroom with a bathtub and bidet.
  • Club Room:

    Guests staying in Club Rooms have access to the Club Lounge, offering complimentary breakfast, evening drinks, and canapés.
  • Suites:

    The hotel's suites offer the ultimate in luxury, with spacious living areas, separate bedrooms, and stunning views.

Please note that the hotel is not pet-friendly.

Hotel Facilities in ANA Crowne Plaza KOBE, an IHG Hotel

When choosing a hotel, the available hotel facilities can greatly enhance your stay. ANA Crowne Plaza KOBE, an IHG Hotel boasts a wide range of hotel amenities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find something to enjoy.
  • Swimming Pool:

    Take a refreshing dip in the hotel's indoor swimming pool.
  • Fitness Centre:

    Stay in shape with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa.
  • Kids' Club:

    Keep the little ones entertained with a variety of activities and games.
  • Business Centre:

    Stay connected and productive with the hotel's business centre.
  • Restaurants and Bars:

    Enjoy a variety of dining options, from casual cafes to fine dining restaurants.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in ANA Crowne Plaza KOBE, an IHG Hotel

Exploring the hotel buffet and restaurant options at ANA Crowne Plaza KOBE, an IHG Hotel is a culinary adventure in itself. With a variety of cuisines and dining experiences to choose from, you're sure to find something to tantalise your taste buds. Whether you're in the mood for a casual cafe experience or a formal hotel restaurant setting, there's something for everyone.
  • The Terrace Restaurant:

    Enjoy a delicious hotel buffet breakfast, lunch, or dinner with a wide selection of international dishes. Prices start from SGD 45 per person. Open from 6:30 AM to 10:00 PM.
  • Kobe Cuisine Byou:

    Indulge in authentic Kobe beef dishes prepared with the finest local ingredients. Prices vary depending on the dish. Open from 11:30 AM to 2:30 PM for lunch and 5:30 PM to 9:30 PM for dinner.
  • The Lobby Lounge:

    Relax with a cup of coffee or a light snack in the elegant Lobby Lounge. Open from 10:00 AM to 10:00 PM.

Signature Dishes:

Be sure to try the Kobe beef steak at Kobe Cuisine Byou, a true culinary delight.

ANA Crowne Plaza KOBE, an IHG Hotel Airport pickups and How to Book

Planning your hotel to airport transfer is easy with ANA Crowne Plaza KOBE, an IHG Hotel. While the hotel doesn't directly offer airport pick-up, they can assist with arranging transportation.

Booking Steps:

Contact the hotel concierge in advance to inquire about arranging a taxi or private car service. Provide your flight details and arrival time to ensure a smooth transfer. Advance notice of at least 24 hours is recommended.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring any city. ANA Crowne Plaza KOBE, an IHG Hotel is well-served by nearby MRT station and bus stops nearby, making it easy to get around Kobe. Here's a list of the nearest options:
  • Shin-Kobe Station (Shinkansen & Subway):

    Located directly beneath the hotel, Shin-Kobe Station provides access to the Shinkansen (bullet train) and the Kobe Municipal Subway.
  • Bus Stop (Various Routes):

    Several bus stops are located within a short walk of the hotel, offering connections to various parts of Kobe.

Public Transport Card:

Consider purchasing a ICOCA or Suica card for easy payment on trains and buses. These cards can be purchased at most train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? ANA Crowne Plaza KOBE, an IHG Hotel is conveniently located near a variety of nearby places to go that are perfect for kids and adults alike. From museums to parks, there's plenty to see and do.
  • Kobe Animal Kingdom (Approx. 10 km):

    Get up close and personal with a variety of animals at this interactive zoo. Entry price: SGD 20 per adult.
  • Kobe Nunobiki Herb Gardens & Ropeway (Approx. 1 km):

    Take a scenic ropeway ride up to the herb gardens and enjoy stunning views of Kobe. Entry price: SGD 15 per adult.
  • Maritime Museum (Approx. 5 km):

    Explore the history of Kobe's port and maritime industry. Entry price: SGD 8 per adult.
  • Kobe City Oji Zoo (Approx. 7 km):

    Home to a variety of animals, including pandas. Entry price: SGD 7 per adult.
  • Meriken Park (Approx. 5 km):

    A waterfront park with iconic landmarks and plenty of space for kids to run around. Free admission.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near ANA Crowne Plaza KOBE, an IHG Hotel (Osaka)

Exploring the nearby dining scene around ANA Crowne Plaza KOBE, an IHG Hotel is a must for any food lover. From cosy cafes to bustling local restaurant, there's a food eatiries near me to suit every taste. Here are a few recommendations:

Cafes/Restaurants:

  • Starbucks Coffee (Various Locations):

    Enjoy a familiar cup of coffee and a pastry at one of the many Starbucks locations in Kobe.
  • Saizeriya (Various Locations):

    A popular Italian chain restaurant offering affordable pasta, pizza, and other dishes.
  • MOS Burger (Various Locations):

    A Japanese fast-food chain known for its unique and delicious burgers.

Local Street Food:

  • Takoyaki (Octopus Balls):

    A classic Osaka street food, these savoury balls are filled with octopus, tempura scraps, and pickled ginger.
  • Okonomiyaki (Savory Pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various toppings like meat, seafood, and vegetables.
  • Kushikatsu (Deep-Fried Skewers):

    Skewers of meat, vegetables, and seafood that are deep-fried and served with a dipping sauce.
  • Ramen:

    A noodle soup dish with various toppings, such as pork, seaweed, and boiled egg.
  • Yakitori (Grilled Chicken Skewers):

    Skewers of grilled chicken marinated in a sweet and savory sauce.

Shopping places near ANA Crowne Plaza KOBE, an IHG Hotel (Osaka)

If you're looking for some retail therapy, you'll find plenty of shops near me around ANA Crowne Plaza KOBE, an IHG Hotel. From department stores near me to trendy boutiques, there's a nearby shopping destination for every style and budget.
  • Sogo Kobe (Approx. 1 km):

    A large department store offering a wide range of fashion, cosmetics, and household goods.
  • Kobe Harborland (Approx. 5 km):

    A waterfront shopping and entertainment complex with a variety of shops, restaurants, and attractions.
  • Shinsaibashi (Approx. 30 km):

    A popular shopping district in Osaka known for its trendy boutiques, department stores, and street food.

Other Places to Stay Near ANA Crowne Plaza KOBE, an IHG Hotel

If ANA Crowne Plaza KOBE, an IHG Hotel is fully booked or you're looking for alternative accommodations, there are several other excellent hotels nearby. Whether you're seeking luxury or affordability, you'll find a range of options to suit your needs.

Luxury/5–6 Star Hotels Nearby:

  • Hotel Okura Kobe:

    Known for its elegant rooms, excellent service, and stunning views of Kobe Harbor.
  • Kobe Meriken Park Oriental Hotel:

    A luxurious hotel located on Kobe's waterfront, offering spacious rooms and a variety of dining options.
  • Arima Onsen Motoyu Ryusenkaku:

    A traditional Japanese ryokan (inn) located in the Arima Onsen hot spring area, offering a relaxing and authentic experience.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Oriental Hotel:

    A historic hotel with a prime location in Kobe's city center.
  • Kobe Portopia Hotel:

    A modern hotel with a variety of amenities, including a swimming pool, fitness center, and several restaurants.
  • Daiwa Roynet Hotel Kobe-Sannomiya Premier:

    A stylish hotel with comfortable rooms and a convenient location near Sannomiya Station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Sunroute Sopra Kobe Annesso:

    A budget-friendly hotel with clean and comfortable rooms.
  • APA Hotel Kobe-Sannomiya:

    A chain hotel with a convenient location near Sannomiya Station.
  • Toyoko Inn Kobe Sannomiya No.1:

    A no-frills hotel offering basic amenities and affordable rates.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect hotel for your trip to Kobe is essential for a memorable experience. With its convenient location, excellent amenities, and comfortable rooms, ANA Crowne Plaza KOBE, an IHG Hotel is a great choice for both business and leisure travellers. Remember to check hotel availability and book your room booking in advance, especially during peak season. Ready to experience the best of Kobe? Don't wait! Book your stay at ANA Crowne Plaza KOBE, an IHG Hotel today through Traveloka and enjoy exclusive deals and discounts. Plus, explore other options to book cheap hotels in Japan or find cheap hotels nearby to complete your travel plans.

All facilities in ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Bar, Cafe and Lounge ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Swimming Pool
Fitness Center ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Fitness Center
Functional Hall ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Functional Hall
Lobby ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Lobby

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Room service

Food and Drinks

  • Bar

Transportation

  • Parking with surcharge

Things to Do

  • Fitness center

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Service and guide dogs are welcome. Other pets are not permitted.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at ANA Crowne Plaza KOBE by IHG, an IHG Hotel
592
Number of floors in ANA Crowne Plaza KOBE by IHG, an IHG Hotel
37
Another facilities in ANA Crowne Plaza KOBE by IHG, an IHG Hotel
Accessibility equipment, Accessible parking, WiFi in public area, Room service, Bar

Frequently asked question in ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Is ANA Crowne Plaza KOBE, an IHG Hotel parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at ANA Crowne Plaza Kobe is not free for guests. We do, however, offer valet parking as a paid service for your convenience. Please enquire at reception for current rates and availability for both hotel parking and valet parking options.
Does ANA Crowne Plaza KOBE, an IHG Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the ANA Crowne Plaza Kobe. Unfortunately, I don't have access to real-time information on their current smoking policy. To confirm whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. They'll be able to provide the most up-to-date and accurate details.
Does ANA Crowne Plaza KOBE, an IHG Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, ANA Crowne Plaza Kobe offers complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access during your visit; simply connect to the network upon arrival. This free hotel wifi is included as part of your booking.
Where is the nearest MRT station or bus stops nearby ANA Crowne Plaza KOBE, an IHG Hotel? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from ANA Crowne Plaza Kobe. For the MRT, you'll need a slightly longer walk or a short taxi ride. Nearby visitor attractions include Kobe Port Tower and the Meriken Park area, offering stunning harbour views and plenty of things to do nearby.
Is ANA Crowne Plaza KOBE, an IHG Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels. To find out if the ANA Crowne Plaza KOBE is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if they are an animal-friendly hotel.
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More Reviews from Other Guests in ANA Crowne Plaza KOBE by IHG, an IHG Hotel

8.4
Very Good
From 943 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Panagiota
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spacious and clean bathroom, a little uncomfortable pillows and tasty complementary coffee in the room!
Masako
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were given a wrong room from the booking and took over an hour to sort it out. We wasted some time to deal with the room change. The new room was dated and had the minimum of amenities etc. we didn’t feel the room didn’t do justice for the value…..
Anson
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great for my family of 4.
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was really good
Terri
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in Japan for 3 weeks this summer. The hotels were excellent, except for this one. This was the last 4 days of our trip. This was not a friendly nor clean hotel! I am going to save the specifics of this terrible review for Expedia and The ANA Crowne Plaza Kobe in hopes that they will make it right!
Gul
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

comfortable and convenient
Milena
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is very tired and has a musky smell
Antung
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is not at all luxurious. Our room was old and bordering on dingy. Dated furnishings and very limited technology, like air conditioning control. The gym had equipment that looked like it was from the 1980’s. Good location and views of Kobe.
Judy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The facility itself is getting old and dated, reminiscent of the days before the economic bubble burst. Updating the facility by removing old carpeting and updating the bathrooms will renew the hotel for a modern feel. Convenient location for travelers and a great breakfast buffet.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The perfect place to stay when catching the bullet train the next day. There’s a covered walkway that gets you quickly to the station. The breakfast was the best we had in our month in Japan. Staff were welcoming and helpful. We loved the quiet of our room.
Mackenzy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great time!
Robert J
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Convenient location and very helpful staff.
Gulnar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Damien Kin Yip
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff are super helpful but the property are old and aging. And area is somewhat isolated from the major activities areas (Sannomiya station).
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great Hotel and hard working staff.
Quan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

1. Queen size bed should be acceptable on both side if it is claiming for two people. 2. Room temperature should be adjustable individually. Our room is too hot.
Michael Angelo
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff are helpful. Bust it was unfortunate the our air conditioning is not working well . I informed the front desk and stated that it was centralized and should be working well
Gina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great amenities as an IHG hotel. Right in the train station so it couldn't be more convenient. Everything perfect. Seems like it's been a while since it's had a refresh and at some point could use new carpeting in the halls, but generally a lovely convenient place. Great gym. I was excited about that. Lovely bath gel, shampoo and conditioner in the rooms.
Read More
Brian
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lots of room, clean with great shower. Good buffet breakfast. Very convenient with covered walk to train station. The only negative was that the bed pillows were way too soft even using 2 of them.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 943 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ANA Crowne Plaza KOBE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Panagiota
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Spacious and clean bathroom, a little uncomfortable pillows and tasty complementary coffee in the room!
Masako
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were given a wrong room from the booking and took over an hour to sort it out. We wasted some time to deal with the room change. The new room was dated and had the minimum of amenities etc. we didn’t feel the room didn’t do justice for the value…..
Anson
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great for my family of 4.
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The breakfast was really good
Terri
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in Japan for 3 weeks this summer. The hotels were excellent, except for this one. This was the last 4 days of our trip. This was not a friendly nor clean hotel! I am going to save the specifics of this terrible review for Expedia and The ANA Crowne Plaza Kobe in hopes that they will make it right!
Gul
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

comfortable and convenient
Milena
icon-Business
Business
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is very tired and has a musky smell
Antung
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is not at all luxurious. Our room was old and bordering on dingy. Dated furnishings and very limited technology, like air conditioning control. The gym had equipment that looked like it was from the 1980’s. Good location and views of Kobe.
Judy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The facility itself is getting old and dated, reminiscent of the days before the economic bubble burst. Updating the facility by removing old carpeting and updating the bathrooms will renew the hotel for a modern feel. Convenient location for travelers and a great breakfast buffet.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The perfect place to stay when catching the bullet train the next day. There’s a covered walkway that gets you quickly to the station. The breakfast was the best we had in our month in Japan. Staff were welcoming and helpful. We loved the quiet of our room.
Mackenzy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great time!
Robert J
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Convenient location and very helpful staff.
Gulnar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Damien Kin Yip
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff are super helpful but the property are old and aging. And area is somewhat isolated from the major activities areas (Sannomiya station).
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great Hotel and hard working staff.
Quan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

1. Queen size bed should be acceptable on both side if it is claiming for two people. 2. Room temperature should be adjustable individually. Our room is too hot.
Michael Angelo
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff are helpful. Bust it was unfortunate the our air conditioning is not working well . I informed the front desk and stated that it was centralized and should be working well
Gina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great amenities as an IHG hotel. Right in the train station so it couldn't be more convenient. Everything perfect. Seems like it's been a while since it's had a refresh and at some point could use new carpeting in the halls, but generally a lovely convenient place. Great gym. I was excited about that. Lovely bath gel, shampoo and conditioner in the rooms.
Read More
Brian
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lots of room, clean with great shower. Good buffet breakfast. Very convenient with covered walk to train station. The only negative was that the bed pillows were way too soft even using 2 of them.
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