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Pan Borneo Hotel Kota Kinabalu
Hotels
8.7
/10
Very Good
332 reviews
What Guests Say About Their Stay
Sady
10.0
/ 10
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Isabel
10.0
/ 10
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up.
Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
simon
10.0
/ 10
We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
In the Area
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One Place Mall, Lorong Putat 3, Putatan, Penampang, Kota Kinabalu, Sabah, Malaysia, 88200
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Pan Borneo Hotel Kota Kinabalu
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Pan Borneo Hotel Kota Kinabalu Address: Map & Location
One Place Mall, Lorong Putat 3, Putatan, Penampang, Kota Kinabalu, Sabah, Malaysia, 88200
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Location
Staying at Pan Borneo Hotel Kota Kinabalu is a good choice when you are visiting Penampang.
About Pan Borneo Hotel Kota Kinabalu
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Pan Borneo Hotel Kota Kinabalu provides a pleasant accommodation for your stay.
From business event to corporate gathering, Pan Borneo Hotel Kota Kinabalu provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Pan Borneo Hotel Kota Kinabalu, a wonderful accommodation for your family holiday.
Pan Borneo Hotel Kota Kinabalu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pan Borneo Hotel Kota Kinabalu exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Pan Borneo Hotel Kota Kinabalu is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Pan Borneo Hotel Kota Kinabalu.
All facilities in Pan Borneo Hotel Kota Kinabalu
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Buffet dinner
- Dining area
- Set menu lunch
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Projector
Transportation
- Airport transfer
- Area shuttle
- Shopping center shuttle
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Things to Do
- Fitness center
- Outdoor pool
Family-friendly Facilities
- Children club (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in Pan Borneo Hotel Kota Kinabalu
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Dear Value Customer Greetings from Pan Borneo Hotel Kota Kinabalu! Please be inform that our check in time is after 3.00pm and check out time is at 12.00noon. We looking forward for your stay with us!
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Pan Borneo Hotel Kota Kinabalu | 320 |
Number of floors in Pan Borneo Hotel Kota Kinabalu | 8 |
Another facilities in Pan Borneo Hotel Kota Kinabalu | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Pan Borneo Hotel Kota Kinabalu
What are available facilities at Pan Borneo Hotel Kota Kinabalu?
There are top facilites at Pan Borneo Hotel Kota Kinabalu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Pan Borneo Hotel Kota Kinabalu?
Check-in time at Pan Borneo Hotel Kota Kinabalu is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Pan Borneo Hotel Kota Kinabalu provide breakfast?
Yes, Pan Borneo Hotel Kota Kinabalu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Pan Borneo Hotel Kota Kinabalu?
Pan Borneo Hotel Kota Kinabalu is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Pan Borneo Hotel Kota Kinabalu have?
Pan Borneo Hotel Kota Kinabalu has 8 floors.
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More Reviews from Other Guests in Pan Borneo Hotel Kota Kinabalu
Traveloka (169)
Other sources (163)
8.7
Very Good
From 169 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.4
Location
8.7
Service and Facilites
8.8
People often mention about Pan Borneo Hotel Kota Kinabalu
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Room Space (5)
Distance to City Center (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Surroundings (3)
Accessibility (3)
Family Friendly (3)
Staff Friendliness (2)
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Traveler Reviews Pan Borneo Hotel Kota Kinabalu
Number of reviews per page
20
40
Customer reviews
RR
Rohaya R.
8.2
/10
Reviewed 2 week(s) ago
I ordered a king room but when I arrived at the location, the king beds were sold out, the receptionist replaced it with a twin bed.. but the price remained the same, while in the app it was clear that twin beds were cheaper but the receptionist still gave the same price. If there was a compromise, I could cancel the king room and then take a twin bed.. but xpala at night when I checked in, my child was sleepy, sorry for the bad review
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R***h
Staycation
10.0
/10
Reviewed 5 week(s) ago
Kids' favourite hotel.. Been here a few times.. ⭐⭐⭐⭐⭐👍
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Accommodation's Reply
20 Aug 2025
Dear valued guest,
Thank you for your continuous support and for making us your family’s favourite choice. We’re truly delighted to welcome you back each time and look forward to hosting you again soon.
Warm regards,
Pan Borneo Hotel Kota Kinabalu Team
E***y
8.4
/10
Reviewed 11 week(s) ago
I requested a dry towel, but none were given. The towel was wet because I had to use my own towel to bathe in the pool, and no towels were given until I checked out.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for sharing your experience. We apologize for the inconvenience regarding the provision of towels during your stay with us. We greatly appreciate this feedback and will pass it on to the team for improvement so that the same thing does not happen again. We look forward to welcoming you back with a better experience in the future.
Kind regards,
The Pan Borneo Hotel Kota Kinabalu Team
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F***a
Leisure
9.4
/10
Reviewed 14 week(s) ago
The hotel is clean and fragrant. The staff is very friendly. Highly recommended to stay and relax here.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your kind review. We are happy to hear that you were satisfied with the cleanliness of the hotel and the friendly service from our team. We truly appreciate your support and look forward to welcoming you back in the future.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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M***D
Transit
10.0
/10
Reviewed 30 week(s) ago
It was great experience staying here 👍
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Accommodation's Reply
20 Aug 2025
Dear valued guest,
Thank you so much for your kind review. We’re truly delighted that you had an enjoyable stay with us. Your feedback motivates our team to continue providing excellent service, and we look forward to welcoming you again soon.
Warm regards,
Pan Borneo Hotel Kota Kinabalu Team
BS
Barbara S.
Staycation
9.4
/10
Reviewed 31 week(s) ago
The pool is only 1.2m so it is children friendly. Near to eating places, self serviced laundry and airport. The price is reasonable too.
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Accommodation's Reply
20 Aug 2025
Dear valued guest,
Thank you for your kind review. We’re delighted to know you had a pleasant stay and found our facilities and location convenient. We truly appreciate your support and look forward to welcoming you again soon.
Warm regards,
Pan Borneo Hotel Kota Kinabalu Team
N***i
Staycation
8.8
/10
Reviewed 36 week(s) ago
Very best recommended, clean hotel atmosphere, good and friendly workers
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your positive review. We are delighted to hear that you enjoyed the ambiance of our hotel and the warm hospitality from our team. We look forward to welcoming you back soon.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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S***h
Transit
8.8
/10
Reviewed 38 week(s) ago
nice hotel, only I understand from the staff about shuttle g epot, everything else is ok, will come for sure thq pan borneo hotel
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your review. We are happy to know that you were satisfied with your stay overall, and we apologize for the misunderstanding regarding the airport shuttle service. Your feedback is greatly appreciated and will help us in our improvement. We look forward to welcoming you back soon.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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Sabturiah B. S.
10.0
/10
Reviewed 38 week(s) ago
Best service. Spacious & comfortable room.
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Accommodation's Reply
20 Aug 2025
Dear Valued Guest,
Thank you for your positive review. We are happy to know that you were satisfied with our service and the comfort of our room. We look forward to welcoming you back to Pan Borneo Hotel Kota Kinabalu.
Best regards,
Pan Borneo Hotel Kota Kinabalu
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S***a
Staycation
10.0
/10
Reviewed 62 week(s) ago
cheap price exceptional quality
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1 people find it helpful
NEJ
8.5
/10
Reviewed 95 week(s) ago
My backup is to install Android TV.
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1 people find it helpful
ls
lena s.
9.4
/10
Reviewed 102 week(s) ago
Penginapan yang memuaskan hati terutama kolam renang. Anak-anak sangat sukakannya. Yang paling memuaskan hati kolam renang buka sehingga waktu malam. Kekurangan hanya parking tidak percuma perlu dibayar.
1 people find it helpful
NM
NMuzlinda M.
8.5
/10
Reviewed 153 week(s) ago
Love it 🥰. Staff so friendly and very nice. The room so awesome and beautiful.
1 people find it helpful
NM
NMuzlinda M.
8.5
/10
Reviewed 153 week(s) ago
Love it. Staff really friendly and nice 😊. The room is awesome 🤩. Will repeat again.
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RS
Rachel S.
9.4
/10
Reviewed 163 week(s) ago
Room was great. Clean. New furniture and all. Water is great.
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RUZANDI
Backpacking
5.1
/10
Reviewed 288 week(s) ago
Not enough lighting, too dim room. Too noisy at night (Hotel near highway) AC not very cold. Stay alone but give me twin bed (The front staff Refuse to change the room for me!). Room to far from the lift Bed sheet is dirty (Smell)
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EG
EMILY G. S.
Family
10.0
/10
Reviewed 290 week(s) ago
brfast was delicious surely will come and stay again
1 people find it helpful
Accommodation's Reply
04 Mar 2020
Dear Emily,
Thanks a lot for your positive review. We are excited and looking forward for your next stay with us!
Sincerely,
Genial Soon
Assistant Front Office Manager
Khairunnisa N. b. A.
Family
9.7
/10
Reviewed 299 week(s) ago
Great accommodation, great staffs & great service
2 people find it helpful
NF
Nur F. M.
Family
9.7
/10
Reviewed 305 week(s) ago
Most pleasant hotel. 4 star & highly recommended.
1 people find it helpful
SB
SAMSUDDIN B. C. M.
10.0
/10
Reviewed 311 week(s) ago
cleanses room and big room. breakfast is nice menu. located is good nearest shopping mall bank and others
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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